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Wendy's

3.2
(2126 reviews)

Business Details

14015 Lorain Ave., Cleveland, OH
44111, United States
(216) 252-1990

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
14015 Lorain Ave., Cleveland, OH
44111, United States

Hours

Reviews

3.2
2,126 reviews
5 stars
683
4 stars
377
3 stars
302
2 stars
196
1 star
568

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported issues with food quality, including cold, incorrect, or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.

Management Issues

Frequent complaints about management and staff behavior, with calls for better oversight and training.

Inconsistent Experience

While some customers had positive experiences, many others reported consistent problems, indicating a lack of reliability.
  • FF
    FLIP
    4 days ago
    1.0
    Sat feb 21 abt 445 pm. Went in to grab dinner. After waiting at the counter for over 10 minutes with some other older ladies looking for dinner. Nobody would greet us. Nobody would make eye contact with me. I ended up leaving. The place down the road got my money. And I will not be back to this Wendy's again. Have some customer service. I'll be right with you. Were short staff something. But nothing. I went inside cause the drive thru is slow all the time. Never again wendys. GET BETTER AT UR JOB!!!
  • KK
    Kos Kod
    5 days ago
    1.0
    One of the worstes Wendy’s I’ve been too manager very rude ! Employees very rude food always gets messed up ! They never answer the phone and there receipt system is always down no matter how many times I went back too give it another try it’s always been horrible foods always cold as well will never return :/
  • MM
    Michele Morgan
    6 days ago
    1.0
    Terrible service, same excuse everytime. Changing shifts, long waits. Food always wrong. Awful customer service.
  • EK
    Eric Knight
    Feb 13, 2026
    3.0
    It’s Wendy’s. Double check your order this one tends to error a lot. They’re pretty nice and friendly here. The area is bad. When dees nuggets touch my $8 biggie bag I’ll be happy
  • PT
    Patrick T
    Feb 4, 2026
    3.0
    Went into Wendy's around 4 on Feb 3rd to order some food and was standing there with other people waiting to order with nobody helping. Decided to go try drive through because it seemed like that was all that was getting addressed. Then sat in drive through for about 25min for 2 biggie bags!

Frequently Asked Questions About Wendy's

Is 676 140th + Lorain Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's at 14015 Lorain Ave., Cleveland, OH?

Wendy's at this location is open 24 hours a day, 7 days a week.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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