Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
2,102 reviews
5 stars
680
4 stars
376
3 stars
297
2 stars
191
1 star
558
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and incorrect orders, particularly during busy hours.
Food Quality
Many reviews mentioned cold, old, or improperly prepared food, with some customers experiencing food safety concerns.
Customer Service
Customer service was frequently criticized for being rude or unprofessional, with some positive exceptions noted.
Management Problems
Several reviews pointed to poor management and lack of accountability among staff, leading to repeated issues.
Cleanliness Concerns
Customers noted unsanitary conditions in the restaurant, including dirty dining areas and restrooms.
- DDDavid dishonNov 16, 20255.0They were understaffed and still made my sandwich to a 100% perfection.nVery satisfied
- MMMartinOct 31, 20251.0absolutely awful , the customer service was horrendous, they were rude , they messed up my order, the food was wrong, it was cold and just terrible, don’t take your families here. they have no idea what they’re doing, unsanitary and terrible food
- IEIndia EvansOct 22, 20251.0Refuse to serve food to me because of john Marshall kids and I don’t even attend school anymore.
- SLSteven LenzOct 17, 20251.0Definitely not open 24hrs I had to wait for them to make breakfast. This is my local Wendy's and tbh it's a mess always closing. I wait in like 20 mins once just to be told they closed down. I'm currently waiting on breakfast to be made they said 10 mins it's been 20...
- GPgray puponOct 13, 20251.0This is a 24 hr. Wendy's. They should stay closed. The service and food were the worst! I stopped up at 2:00 a.m. and ordered a double, fries, and a Coke. They had no Coke. Why didn't you tell me when you asked what I wanted to drink? Strike 1... Homeless people were wandering around their parking lot eyeing my car waiting to accost me. I eyed them and gave them a don't even think about it stare to keep them back. Strike 2... (Wendy's can definitely keep them away if they wanted to) I was the only vehicle there and they STILL managed to screw up my order - I got a spicy chicken sandwich with cold fries! Strike 3... Why did they screw it up?! They were too busy screwing around yucking it up inside instead of paying attention to their work! Strike 4... It is partially my fault as others have plainly complained about the SAME problems within the past year. I should have read the reviews and stayed away. It is obvious the workers from the general vicinity are terrible as I have had issues at the other establishments in the area. Also, the management team here is no damn good and would not survive in a real work environment...no problems fixed and they are part of the problem. Corporate needs to shut this dumpster fire down and save face as this place will surely destroy itself and close up. Save your money, time, and effort - do NOT patronize this place
Frequently Asked Questions About Wendy's
Is 676 140th + Lorain Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cleveland, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cleveland, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (216) 252-1990.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 676 140th + Lorain Wendy’s serve breakfast?
Yes, this Wendy’s location in Cleveland, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 14015 Lorain Ave., Cleveland, OH?
Wendy's at this location is open 24 hours a day, 7 days a week.
Does Wendy's at 14015 Lorain Ave. offer drive-thru service?
Yes, this Wendy's location offers drive-thru service 24/7.
Can I order Wendy's food online or through a mobile app?
Yes, you can order from Wendy's using their mobile app available on the App Store or online at order.wendys.com.
What payment methods are accepted at Wendy's on Lorain Ave.?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this location. You can order breakfast combos, sandwiches, coffee, and sides.
Where can I find Wendy's menu and nutrition information?
Menus and nutrition info are available on Wendy's website, mobile app, and in-restaurant. Online, click on menu items and select 'Nutrition & Allergens' for details.
Is Wendy's at 14015 Lorain Ave. currently hiring?
To check job openings at this Wendy's in Cleveland, visit the Wendy's Careers page and search using Cleveland, OH.
What nearby public transit can I use to get to Wendy's on Lorain Ave.?
The Lorain/W. 140 Bus Stop is nearby and can be used to conveniently reach Wendy's at 14015 Lorain Ave.
Are there other dining or convenience options near Wendy's on Lorain Ave.?
Yes, nearby you can find places like Marco's Pizza for more dining options, BP and bp America for fuel and convenience, plus the Normandy Tavern for a pub experience.
What other services can I find near Wendy's at 14015 Lorain Ave.?
Near Wendy's, there are pet care services like Buckeye Animal Hospital, mobile phone stores like Total Wireless Store, and beauty salons including Herz N Hiz Barber And Beauty Salon and Namaste Beauty Lounge.