Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported issues with food quality, including cold, incorrect, or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
Management Issues
Frequent complaints about management and staff behavior, with calls for better oversight and training.
Inconsistent Experience
While some customers had positive experiences, many others reported consistent problems, indicating a lack of reliability.
FF
FLIP
4 days ago
1.0
Sat feb 21 abt 445 pm. Went in to grab dinner. After waiting at the counter for over 10 minutes with some other older ladies looking for dinner. Nobody would greet us. Nobody would make eye contact with me. I ended up leaving. The place down the road got my money. And I will not be back to this Wendy's again. Have some customer service. I'll be right with you. Were short staff something. But nothing. I went inside cause the drive thru is slow all the time. Never again wendys. GET BETTER AT UR JOB!!!
KK
Kos Kod
5 days ago
1.0
One of the worstes Wendy’s I’ve been too manager very rude ! Employees very rude food always gets messed up ! They never answer the phone and there receipt system is always down no matter how many times I went back too give it another try it’s always been horrible foods always cold as well will never return :/
MM
Michele Morgan
6 days ago
1.0
Terrible service, same excuse everytime. Changing shifts, long waits. Food always wrong. Awful customer service.
EK
Eric Knight
Feb 13, 2026
3.0
It’s Wendy’s. Double check your order this one tends to error a lot.
They’re pretty nice and friendly here. The area is bad. When dees nuggets touch my $8 biggie bag I’ll be happy
PT
Patrick T
Feb 4, 2026
3.0
Went into Wendy's around 4 on Feb 3rd to order some food and was standing there with other people waiting to order with nobody helping. Decided to go try drive through because it seemed like that was all that was getting addressed. Then sat in drive through for about 25min for 2 biggie bags!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 14015 Lorain Ave., Cleveland, OH?
Wendy's at this location is open 24 hours a day, 7 days a week.
Does Wendy's at 14015 Lorain Ave. offer drive-thru service?
Yes, this Wendy's location offers drive-thru service 24/7.
Can I order Wendy's food online or through a mobile app?
Yes, you can order from Wendy's using their mobile app available on the App Store or online at order.wendys.com.
What payment methods are accepted at Wendy's on Lorain Ave.?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this location. You can order breakfast combos, sandwiches, coffee, and sides.
Where can I find Wendy's menu and nutrition information?
Menus and nutrition info are available on Wendy's website, mobile app, and in-restaurant. Online, click on menu items and select 'Nutrition & Allergens' for details.
Is Wendy's at 14015 Lorain Ave. currently hiring?
To check job openings at this Wendy's in Cleveland, visit the Wendy's Careers page and search using Cleveland, OH.
What nearby public transit can I use to get to Wendy's on Lorain Ave.?
The Lorain/W. 140 Bus Stop is nearby and can be used to conveniently reach Wendy's at 14015 Lorain Ave.
Are there other dining or convenience options near Wendy's on Lorain Ave.?
Yes, nearby you can find places like Marco's Pizza for more dining options, BP and bp America for fuel and convenience, plus the Normandy Tavern for a pub experience.
What other services can I find near Wendy's at 14015 Lorain Ave.?
Near Wendy's, there are pet care services like Buckeye Animal Hospital, mobile phone stores like Total Wireless Store, and beauty salons including Herz N Hiz Barber And Beauty Salon and Namaste Beauty Lounge.
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