Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,426 reviews
5 stars
398
4 stars
260
3 stars
251
2 stars
166
1 star
351
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude employees and poor customer service, with many customers expressing frustration over attitudes and lack of professionalism.
Service Speed
Many customers reported excessively long wait times, particularly in the drive-thru, with some stating it took over 30 minutes to receive their orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, with customers describing the environment as filthy.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, leading to dissatisfaction and complaints about the service.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and quality, including cold or improperly prepared items.
- ELeasha leegrandDec 22, 20253.0The girl that's in the Drive-Thru has a bad attitude
- LSLavelle SmithDec 17, 20251.0They do not have good service or workers
- BRBenny RossNov 20, 20251.0Super slow service. 20 minute wait for 3 cars in line
- JJJohnta' JacobsNov 4, 20251.0Went here on November 1st around lunch time. Put my order in goes to drive thru let them know I have a mobile order get to window and get told. I have to come inside because of a system issue. Just wasted about 8 mins in the drive thru. Come inside and the manager explains what's going on. No issue I asked for my cup to make my drink. The employee female decides to curse at me because I walked off to cool down. She claims I'm being rude and proceeds to curse at me and slams my empty cup on the counter. After that me and her exchanged words and I walked out because nobody not even my mother is about to talk to me crazy. I want my refund of 10.79 ASAP and I will be contacting corporate about this incident and won't be coming back to this location. Rude employee and she was talking over the manager after I stopped talking to her to avoid confrontation.
- LJLeash JohnsonNov 3, 20251.0Rude workers! Bathroom is nasty !! I wouldn't even let a dog shit in it 💯. The inside in gross the drive thru is slow ! If you dont order everything u can't add one single thing on at the window. Not even a drink.. I wouldn't come back here, save your time and money
Frequently Asked Questions About Wendy's
Is 681 Broadway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
Can I order Wendy's food online or via a mobile app?
Yes, you can order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store.
What payment methods are accepted at this Wendy's?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Is there a phone number I can call for this Wendy's location?
Yes, you can call (216) 883-1990 or +1 216-883-1990 to contact this Wendy's.
Does this Wendy’s location have a drive-thru and dine-in options?
Yes, this Wendy's has both drive-thru and dine-in options available.
Where can I find menu prices and nutrition information for this Wendy’s?
Menu prices and nutrition information can be found on Wendy's official menu website and mobile app by selecting this location.
What nearby places can I visit before or after dining at Wendy’s on Broadway?
Nearby locations include Ed Keating Center, a gym and sports venue for workout or recreation, and Cleveland Beach, a place to enjoy the outdoors and relax.
Are there any convenient nearby stores I can visit along with Wendy's?
Family Dollar, a discount store, is nearby for convenient shopping alongside your Wendy's visit.
Can Wendy’s customers access automotive services near the restaurant?
Yes, several automotive repair and service shops such as Dtmonte Car Repair, American Pride Car Washes, and Rainbow Muffler and Brake are located nearby for car maintenance needs.