Location.com logo
Brand Certified

Wendy's

3.1
(1429 reviews)

Business Details

8104 Broadway, Cleveland, OH
44105, United States
(216) 883-1990

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8104 Broadway, Cleveland, OH
44105, United States

Hours

Reviews

3.1
1,429 reviews
5 stars
399
4 stars
261
3 stars
251
2 stars
166
1 star
352

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, particularly in the bathrooms and dining area.

Customer Service

A significant number of reviews highlighted rude staff and poor customer service experiences.

Service Speed

Customers frequently complained about slow service, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many noted issues with freshness and incorrect items.
  • CI
    Clyde W. Henry III
    Feb 4, 2026
    1.0
    Probably the dirtiest Wendy's I've visited. Half the staff is nice, the other half nasty. Won't be back.
  • EL
    easha leegrand
    Dec 22, 2025
    3.0
    The girl that's in the Drive-Thru has a bad attitude
  • LS
    Lavelle Smith
    Dec 17, 2025
    1.0
    They do not have good service or workers
  • BR
    Benny Ross
    Nov 20, 2025
    1.0
    Super slow service. 20 minute wait for 3 cars in line
  • JJ
    Johnta' Jacobs
    Nov 4, 2025
    1.0
    Went here on November 1st around lunch time. Put my order in goes to drive thru let them know I have a mobile order get to window and get told. I have to come inside because of a system issue. Just wasted about 8 mins in the drive thru. Come inside and the manager explains what's going on. No issue I asked for my cup to make my drink. The employee female decides to curse at me because I walked off to cool down. She claims I'm being rude and proceeds to curse at me and slams my empty cup on the counter. After that me and her exchanged words and I walked out because nobody not even my mother is about to talk to me crazy. I want my refund of 10.79 ASAP and I will be contacting corporate about this incident and won't be coming back to this location. Rude employee and she was talking over the manager after I stopped talking to her to avoid confrontation. Update: Spoke to a district manager they apologized and claimed they were gonna send me coupons instead of a refund... never received them so at this point won't be supporting anymore wendys... ill eat elsewhere. This place is 100 percent should be closed

Frequently Asked Questions About Wendy's

Is 681 Broadway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru is open daily from 6:30 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: