Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
2,287 reviews
5 stars
666
4 stars
451
3 stars
430
2 stars
230
1 star
510
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times in both drive-thru and dining areas, often exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers enjoyed their meals, others received cold or poorly prepared food, including complaints about raw meat and stale bread.
Staff Behavior
Several reviews mentioned unprofessional behavior from staff, including arguing with customers and poor management oversight.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty counters and unkempt staff.
- MMMax MosserNov 1, 20251.0Says open 24 hours but somehow is always closed
- MMMary T Maddox-LampkinOct 25, 20254.0Fair the reason for my rating the food isn't hot enough. Lukewarm l don't like lukewarm food.
- KDKay DavisOct 19, 20251.0This Wendy’s dining room is harder EVER OPEN and the drive thru is long as heck! Poor management, not enough employees (guessing), and terrible service. This place needs a total rehab on how to manger a fast food restaurant. Corporate needs to step in.
- PSpam sOct 1, 20251.0E. 55th St. is so slow you might as well shut your car off to sit in the drive-through and wait that’s how slow they are. It’s like a joke. I don’t know if you don’t pay your people enough or they just don’t give a damn. At 3 o’clock in the afternoon,
- TPThe Gr8t PlaysSep 22, 20255.0Im actually shocked but i guess you cant judge a book by its cover but just got food from here finally after being a little skeptical but everything was good, tasted fresh and was warm to hot. I worked at wendys a few times so my expectations for this location was pleasantly exceeded
Frequently Asked Questions About Wendy's
Is 663 St. Clair Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cleveland, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cleveland, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (216) 881-1990.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 663 St. Clair Wendy’s serve breakfast?
Yes, this Wendy’s location in Cleveland, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 5815 St. Clair Ave., Cleveland?
The drive-through at this Wendy's location is open 24 hours every day of the week.
Is the Wendy's at 5815 St. Clair Ave. in Cleveland currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location serve breakfast?
Yes, breakfast is served at this Wendy's location, including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on St. Clair Ave.?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I place an order online for pickup or delivery at this Wendy's?
Yes, you can order online or through the Wendy's app for delivery or pickup at this location.
How can I contact the Wendy's at 5815 St. Clair Ave. for questions or feedback?
You can call this Wendy's location at (216) 881-1990 or reach customer care via their Contact page or Live Chat on the Wendy's website.
Are there any nearby restaurants or fast food places close to this Wendy's?
Yes, nearby fast food and dining options include another Wendy's, Subway, Jumbo Chinese Restaurant, Diner On 55th, and Hub 55 brewery and burger restaurant.
What nearby transit or banking options can help customers visiting Wendy's?
KeyBank branches are nearby, which can be convenient for banking errands before or after your Wendy's visit.
Are there any nearby gas stations or convenience stores near Wendy's at 5815 St. Clair Ave.?
Yes, Joe's Amoco, Shell, and bp gas stations are located close by for fueling up or quick shopping before or after dining at Wendy's.
What is the address and contact phone number for Wendy's on St. Clair Ave.?
The address is 5815 St. Clair Ave., Cleveland, OH 44103 and you can reach them at +1 216-881-1990.