Wendy's

3.3
1583 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4602 Northfield Road, Cleveland, OH
44128, United States

Hours

Reviews

3.3
1,583 reviews
5 stars
459
4 stars
352
3 stars
295
2 stars
148
1 star
329

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and rude staff interactions.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with their meals.

Cleanliness

Multiple customers noted that the restaurant was dirty and poorly maintained.

Inconsistent Experience

Some customers had positive experiences with friendly staff and good food, while others faced significant issues, indicating a lack of consistency.
  • DT
    Dorothy Thomas
    Jan 4, 2026
    1.0
    If I could give 0 stars I would.i came here on break to get something to eat got stuck in line for 20 mins with 10 mins of a break left and finally got to order only to order and get to the window and finally be told that my food with take 10 mins?there was more than enough time to drop my food and have ot ready with me waiting 20 mins.you have workers cursing over the monitor and everyone can here them,telling people to wait in the rudest way possible when trying to place.if it was a wait you could have said that at the intercom when I was ordering instead of telling someone last minute...this place is terrible and has poor customer service.whoever was on that mic today at 10 30 am shame on you for your foul language aswell
  • ML
    Ms. Lill
    Dec 9, 2025
    1.0
    Ask for my food to be hot and it was cold
  • SP
    Steven Parsons
    Dec 2, 2025
    1.0
    Waited 30 minutes in the drive thru line and didn't move an inch until 4 cars behind me reversed out i will never go there again
  • LL
    Lea Loewen
    Nov 21, 2025
    1.0
    It is very dirty and the employees were smoking weed in washroom.
  • JC
    Jeffrey Chapman
    Nov 11, 2025
    1.0
    Terrible location, disrespectful I went for the Veterans Day appreciation breakfast and I was looked at like I was an alien they told me there was no such thing!!! 👎🏿

Frequently Asked Questions About Wendy's

Is 667 Northfield Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's at 4602 Northfield Road?

Wendy's at 4602 Northfield Road is open daily from 6:30 AM to 2:00 AM.