Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and taste.
Staff Attitude
Several customers noted a lack of professionalism and friendliness among staff, with some describing rude behavior and inattentiveness.
Operational Issues
Customers frequently encountered issues such as being out of menu items, cash-only transactions without prior notice, and inconsistent hours of operation.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and food preparation spaces.
JC
Jeffrey Chapman
Nov 11, 2025
1.0
Terrible location, disrespectful I went for the Veterans Day appreciation breakfast and I was looked at like I was an alien they told me there was no such thing!!! 👎🏿
ML
Mequea Lewis
Nov 3, 2025
1.0
This place needs to close they never have what you order or the employees are to lazy to do there jobs. This is the only Wendy's I know you can never get a frosty never get potatoes never have chilli why are you even open
YP
Yehzra Music Project
Nov 1, 2025
2.0
Food is fine, but these wait times are ridiculous, 30+ miss to move 4 cars and no open diner
LM
Lily May
Oct 16, 2025
2.0
The service was fine everyone was nice I just wish if they were out of tomato they would say something. I was told they were out of chicken strips. I really like tomatoes and if they said something I could have adjusted my order or expectations, between stale fries and no warning of missing ingredients I'm a bit underwhelmed.
AL
Aja Lake
Oct 5, 2025
1.0
I was trapped in the drive thru line and it took them an hour to service 5 Cara’s absolutely ridiculous. Then I’m told we are only taking cash right now. I’m not sure if they were hoping I had no cash or if they are taking money off the top. It all seemed suspicious to Mz but I will never be back
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cleveland, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cleveland, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (216) 332-0485.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 667 Northfield Wendy’s serve breakfast?
Yes, this Wendy’s location in Cleveland, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 4602 Northfield Road?
Wendy's at 4602 Northfield Road is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location offer a drive-thru service?
Yes, the Wendy's at 4602 Northfield Road offers drive-thru service every day from 6:30 AM to 2:00 AM.
Can I order Wendy's food for delivery at this location?
Yes, delivery is available. You can check availability and order via the Wendy's app or at order.wendys.com by entering your delivery address.
Does Wendy's at 4602 Northfield Road serve breakfast?
Yes, this Wendy's location serves breakfast with options like breakfast combos, croissants, biscuits, and coffee.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I provide feedback or contact Wendy's at this location?
You can contact Wendy's Customer Care by live chat or phone at 888-624-8140, visit their contact page online, fill out a customer satisfaction survey, or call this location directly at (216) 332-0485.
Where can I find Wendy's menu and nutritional information?
Menu prices and nutritional info are available on order.wendys.com, the mobile app, and in-restaurant posters. The online menu updates nutrition details as you customize your order.
What nearby places can I visit before or after dining at Wendy's?
Near Wendy's, you can visit PNC Bank for banking needs, Dollar Tree for shopping discounts, or Joe's Convenient Food Mart for quick groceries.
Are there other dining options close to Wendy's?
Yes, nearby dining options include Mr. Hero, known for sandwiches and burgers, and Charleys Cheesesteaks and Wings for American fast food.
What local services are available near Wendy's for personal care and shopping?
Nearby services include Rival Barber Lounge and House of Fadez Barbershop for grooming, as well as Rainbow Shops and Citi Trends for clothing and fashion.