Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, poor service, and rude staff interactions.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with their meals.
Cleanliness
Multiple customers noted that the restaurant was dirty and poorly maintained.
Inconsistent Experience
Some customers had positive experiences with friendly staff and good food, while others faced significant issues, indicating a lack of consistency.
DT
Dorothy Thomas
Jan 4, 2026
1.0
If I could give 0 stars I would.i came here on break to get something to eat got stuck in line for 20 mins with 10 mins of a break left and finally got to order only to order and get to the window and finally be told that my food with take 10 mins?there was more than enough time to drop my food and have ot ready with me waiting 20 mins.you have workers cursing over the monitor and everyone can here them,telling people to wait in the rudest way possible when trying to place.if it was a wait you could have said that at the intercom when I was ordering instead of telling someone last minute...this place is terrible and has poor customer service.whoever was on that mic today at 10 30 am shame on you for your foul language aswell
ML
Ms. Lill
Dec 9, 2025
1.0
Ask for my food to be hot and it was cold
SP
Steven Parsons
Dec 2, 2025
1.0
Waited 30 minutes in the drive thru line and didn't move an inch until 4 cars behind me reversed out i will never go there again
LL
Lea Loewen
Nov 21, 2025
1.0
It is very dirty and the employees were smoking weed in washroom.
JC
Jeffrey Chapman
Nov 11, 2025
1.0
Terrible location, disrespectful I went for the Veterans Day appreciation breakfast and I was looked at like I was an alien they told me there was no such thing!!! 👎🏿
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 4602 Northfield Road?
Wendy's at 4602 Northfield Road is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location offer a drive-thru service?
Yes, the Wendy's at 4602 Northfield Road offers drive-thru service every day from 6:30 AM to 2:00 AM.
Can I order Wendy's food for delivery at this location?
Yes, delivery is available. You can check availability and order via the Wendy's app or at order.wendys.com by entering your delivery address.
Does Wendy's at 4602 Northfield Road serve breakfast?
Yes, this Wendy's location serves breakfast with options like breakfast combos, croissants, biscuits, and coffee.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I provide feedback or contact Wendy's at this location?
You can contact Wendy's Customer Care by live chat or phone at 888-624-8140, visit their contact page online, fill out a customer satisfaction survey, or call this location directly at (216) 332-0485.
Where can I find Wendy's menu and nutritional information?
Menu prices and nutritional info are available on order.wendys.com, the mobile app, and in-restaurant posters. The online menu updates nutrition details as you customize your order.
What nearby places can I visit before or after dining at Wendy's?
Near Wendy's, you can visit PNC Bank for banking needs, Dollar Tree for shopping discounts, or Joe's Convenient Food Mart for quick groceries.
Are there other dining options close to Wendy's?
Yes, nearby dining options include Mr. Hero, known for sandwiches and burgers, and Charleys Cheesesteaks and Wings for American fast food.
What local services are available near Wendy's for personal care and shopping?
Nearby services include Rival Barber Lounge and House of Fadez Barbershop for grooming, as well as Rainbow Shops and Citi Trends for clothing and fashion.