Brand Certified
Wendy's
3.3(1584 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
4602 Northfield Road, Cleveland, OH
44128, United States
Certified by Wendy's • Feb 22, 2026
(216) 427-4111
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/oh/cleveland/4602-northfield-road
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.3
1,584 reviews
5 stars
460
4 stars
351
3 stars
295
2 stars
148
1 star
330
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and taste.
Cleanliness
Several customers noted that the restaurant was dirty and unkempt, contributing to a negative dining experience.
Staff Attitude
Feedback highlighted a lack of professionalism and friendliness among staff, with some customers feeling disrespected during their visits.
Operational Issues
Customers experienced issues with the restaurant being closed early, limited menu items available, and confusion regarding payment methods.
- DDD-187Feb 7, 20261.0This is by far the slowest Wendy's I've ever been to. Every time I go here it takes so long to finally get my food and leave and they always forget something or the food is cold or not fresh. The night crew is the absolute worse.
- ASAshley ShafferJan 14, 20261.0🗑️🚮🗑️🚮
- DTDorothy ThomasJan 4, 20261.0If I could give 0 stars I would.i came here on break to get something to eat got stuck in line for 20 mins with 10 mins of a break left and finally got to order only to order and get to the window and finally be told that my food with take 10 mins?there was more than enough time to drop my food and have ot ready with me waiting 20 mins.you have workers cursing over the monitor and everyone can here them,telling people to wait in the rudest way possible when trying to place.if it was a wait you could have said that at the intercom when I was ordering instead of telling someone last minute...this place is terrible and has poor customer service.whoever was on that mic today at 10 30 am shame on you for your foul language aswell
- MLMs. LillDec 9, 20251.0Ask for my food to be hot and it was cold
- SPSteven ParsonsDec 2, 20251.0Waited 30 minutes in the drive thru line and didn't move an inch until 4 cars behind me reversed out i will never go there again
Frequently Asked Questions About Wendy's
Is 667 Northfield Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 4602 Northfield Road?
Wendy's at 4602 Northfield Road is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location offer a drive-thru service?
Yes, the Wendy's at 4602 Northfield Road offers drive-thru service every day from 6:30 AM to 2:00 AM.
Can I order Wendy's food for delivery at this location?
Yes, delivery is available. You can check availability and order via the Wendy's app or at order.wendys.com by entering your delivery address.
Does Wendy's at 4602 Northfield Road serve breakfast?
Yes, this Wendy's location serves breakfast with options like breakfast combos, croissants, biscuits, and coffee.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I provide feedback or contact Wendy's at this location?
You can contact Wendy's Customer Care by live chat or phone at 888-624-8140, visit their contact page online, fill out a customer satisfaction survey, or call this location directly at (216) 332-0485.
Where can I find Wendy's menu and nutritional information?
Menu prices and nutritional info are available on order.wendys.com, the mobile app, and in-restaurant posters. The online menu updates nutrition details as you customize your order.
What nearby places can I visit before or after dining at Wendy's?
Near Wendy's, you can visit PNC Bank for banking needs, Dollar Tree for shopping discounts, or Joe's Convenient Food Mart for quick groceries.
Are there other dining options close to Wendy's?
Yes, nearby dining options include Mr. Hero, known for sandwiches and burgers, and Charleys Cheesesteaks and Wings for American fast food.
What local services are available near Wendy's for personal care and shopping?
Nearby services include Rival Barber Lounge and House of Fadez Barbershop for grooming, as well as Rainbow Shops and Citi Trends for clothing and fashion.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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