Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, poorly prepared, or incorrect food orders.
Service Issues
Numerous reviews highlighted rude staff, slow service, and frequent order mistakes.
Management Concerns
Several customers expressed dissatisfaction with management's handling of staff and customer service.
Drive-Thru Experience
The drive-thru was often criticized for long wait times and incorrect orders.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty bathrooms and sticky floors.
JW
Jasmine Welborn
Nov 14, 2025
2.0
Just a crazy long wait to get my pickup order. Idk if they’re short staffed but we were waiting for over 20mins
KK
kasie crowley (kc)
Nov 8, 2025
5.0
Workers here seem to've me to repeat myself because they can't understand me when I speak sometimes since I'm soft spoken and wear a mask when in public Other than that, all's good👍
NB
Not A Bot.
Nov 2, 2025
1.0
FIVE BIG MEN IN SKIBIDI SIGMA OUTFITS WERE YELLING OHIO SKIBIDI 6-7 MANGO MUSTAR!!! Never coming back again 😭😭 💀💀 🙏🙏
FD
Frank Durango
Oct 23, 2025
1.0
My 2 Daves single cheeseburgers were terrible sloppily put together, and the lettuce tasted rancid.
PB
Paul Balukas
Oct 14, 2025
3.0
Don't go to the drive-thru because if you do they are not prepared you will pull over and wait for fries
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cleveland, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cleveland, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (216) 741-1990.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 683 Pearl Wendy’s serve breakfast?
Yes, this Wendy’s location in Cleveland, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 3735 Pearl Road, Cleveland, OH?
Wendy's at 3735 Pearl Road operates daily from 6:30 AM to 2:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 3735 Pearl Road has a drive-thru open daily from 6:30 AM to 2:00 AM.
Can I order delivery or takeout from this Wendy's location?
Yes, Wendy's at this location offers delivery and takeout options available through the Wendy's app or website.
Does Wendy's serve breakfast at the 3735 Pearl Road location?
Yes, breakfast is served and you can order breakfast combos, sandwiches, coffee, and sides via the Wendy's app or website.
What payment methods are accepted at Wendy's on Pearl Road?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact Wendy's at 3735 Pearl Road?
You can contact Wendy's Customer Care via their contact page or by calling (216) 741-1990 for this location.
Are there nearby places where I can shop or run errands before or after visiting Wendy's?
Yes, nearby you will find Convenient Food Mart for quick shopping, Dollar Tree for discounts, and USPS Collection Point for mailing needs.
What nearby dining options are available around Wendy's at 3735 Pearl Road?
Besides Wendy's, nearby dining options include Georgio’s Oven Fresh Pizza Co and China Town I for pizza and Asian cuisine respectively.
Are there any nearby health or wellness services close to Wendy's?
Yes, nearby services include Dr William Ellis Donahue Jr DPM and Fresenius Medical Care for medical and health needs.
What kind of attire is appropriate for dining at Wendy's on Pearl Road?
The dress code at this Wendy's is casual, making it comfortable for all customers.