Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
Several customers complained about cold food, unsatisfactory preparation, and overall decline in food quality.
Cleanliness and Environment
Some customers noted cleanliness in the dining area, but others mentioned unprofessional behavior from staff and a chaotic environment.