Wendy's

3.4
1733 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3735 Pearl Road, Cleveland, OH
44109, United States

Hours

Reviews

3.4
1,733 reviews
5 stars
587
4 stars
324
3 stars
303
2 stars
148
1 star
371

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, poorly prepared, or incorrect food orders.

Service Issues

Numerous reviews highlighted rude staff, slow service, and frequent order mistakes.

Management Concerns

Several customers expressed dissatisfaction with management's handling of staff and customer service.

Drive-Thru Experience

The drive-thru was often criticized for long wait times and incorrect orders.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty bathrooms and sticky floors.
  • JW
    Jasmine Welborn
    Nov 14, 2025
    2.0
    Just a crazy long wait to get my pickup order. Idk if they’re short staffed but we were waiting for over 20mins
  • KK
    kasie crowley (kc)
    Nov 8, 2025
    5.0
    Workers here seem to've me to repeat myself because they can't understand me when I speak sometimes since I'm soft spoken and wear a mask when in public Other than that, all's good👍
  • NB
    Not A Bot.
    Nov 2, 2025
    1.0
    FIVE BIG MEN IN SKIBIDI SIGMA OUTFITS WERE YELLING OHIO SKIBIDI 6-7 MANGO MUSTAR!!! Never coming back again 😭😭 💀💀 🙏🙏
  • FD
    Frank Durango
    Oct 23, 2025
    1.0
    My 2 Daves single cheeseburgers were terrible sloppily put together, and the lettuce tasted rancid.
  • PB
    Paul Balukas
    Oct 14, 2025
    3.0
    Don't go to the drive-thru because if you do they are not prepared you will pull over and wait for fries

Frequently Asked Questions About Wendy's

Is 683 Pearl Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.