Wendy's

3.3
1856 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2937 Lorain Rd., Cleveland, OH
44113, United States

Hours

Reviews

3.3
1,856 reviews
5 stars
609
4 stars
362
3 stars
272
2 stars
169
1 star
444

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times for food and orders.

Food Quality

Many reviews highlighted poor food quality, including cold, old, or incorrectly prepared items.

Cleanliness

The restaurant was often described as dirty, with unsanitary conditions in both the dining area and restrooms.

Customer Service

Numerous complaints were made about rude and unprofessional staff, with many customers feeling disrespected.

Management Issues

Several reviews suggested that poor management and staffing practices contributed to the overall negative experience.
  • JJ
    Justin
    4 days ago
    1.0
    Not even a debate, this is probably the worst place to get Wendy’s at. Not only are the workers rude, the place is dirty and just reeks of weed. All the workers have attitude and seem like they hate their jobs. It isn’t my fault you have to work there. No wonder you do with that kind of attitude.
  • KF
    Keyboard Fanatic
    6 days ago
    1.0
    Tables were dirty, floor was dirty, recently ordered burger had cold meat, rude customer service, smelled pee from the bathroom at the front counter, the drink machine was low or out of most sodas except for the least desirable ones. Despite all that i took the risk and ate here. I hope i dont get sick! Nuggets were good, fries were good. Both were hot and fries were well salted.
  • NB
    Narvi Beltran
    Dec 27, 2025
    1.0
    Waiting for a hour and I didn’t get my food
  • BJ
    Ben Jammn'
    Dec 21, 2025
    1.0
    Slowest service in the state. They locked the doors at 2:30 in the afternoon to have a Christmas party. Avoid this location at all costs
  • AA
    Asonyu
    Dec 20, 2025
    2.0
    Took 10 minutes to recieve food, baconator had no bacon

Frequently Asked Questions About Wendy's

Is 677 W 29th Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's at 2937 Lorain Rd., Cleveland, OH?

This Wendy's location is open every day from 6:30 AM to 2:00 AM.