Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted extremely slow service, with customers waiting excessively long for their orders and experiencing rude interactions with staff.
Cleanliness
Customers consistently reported unsanitary conditions in the restaurant, including dirty tables, floors, and bathrooms.
Food Quality
Many customers complained about the food being cold, poorly prepared, or not matching their orders, leading to dissatisfaction with their meals.
Staff Attitude
Several reviews noted a lack of professionalism and poor customer service from employees, with reports of rudeness and unhelpful behavior.
WE
William Ervin
2 days ago
1.0
15 + minutes fto get food. Employees used obscenities
AL
Ayindé Landrum
Jan 22, 2026
1.0
30 minutes in the drive-through is unacceptable, before even ordering if you were short staffed or you got something going on let someone know
TC
Tim cockrell
Jan 13, 2026
1.0
This is the worst restaurant I have ever seen or been to life.All the employees left from behind the day.For about ten minutes waiting patiently , no asked me what I wanted when they returned the time is 8:13 PM. Tuesday, January 13th. Everyone here needs to be fired.
JJ
Justin
Jan 8, 2026
1.0
Not even a debate, this is probably the worst place to get Wendy’s at. Not only are the workers rude, the place is dirty and just reeks of weed. All the workers have attitude and seem like they hate their jobs. It isn’t my fault you have to work there. No wonder you do with that kind of attitude.
KF
Keyboard Fanatic
Jan 6, 2026
1.0
Tables were dirty, floor was dirty, recently ordered burger had cold meat, rude customer service, smelled pee from the bathroom at the front counter, the drink machine was low or out of most sodas except for the least desirable ones. Despite all that i took the risk and ate here. I hope i dont get sick!
Nuggets were good, fries were good. Both were hot and fries were well salted.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's at 2937 Lorain Rd., Cleveland, OH?
This Wendy's location is open every day from 6:30 AM to 2:00 AM.
Does this Wendy's offer drive-thru service?
Yes, the Wendy's at 2937 Lorain Rd. has drive-thru service available during operating hours.
Can I order Wendy’s food for delivery or takeout from this location?
Yes, Wendy's at this location offers both delivery and takeout through their app or website at order.wendys.com.
Is breakfast served at the Wendy's on Lorain Rd. in Cleveland?
Yes, this Wendy's serves breakfast daily with menu options available via their app or website.
How can I provide feedback or contact the Wendy's at 2937 Lorain Rd.?
You can contact them at (216) 651-4666, or provide feedback through Wendy's Customer Care page online or by calling 888-624-8140.
What payment options are accepted at this Wendy's?
This location accepts American Express, Discover, Mastercard, Visa, and cash.
Are there nearby places of interest I can visit before or after dining at Wendy’s on Lorain Rd.?
Yes, nearby attractions include the Breen Center for the Performing Arts and Old Angle Boxing Gym, perfect for entertainment or fitness before or after your meal.
Is Wendy's near any medical facilities for convenient meal options?
Yes, Wendy’s is close to St Vincent Charity Hospital, making it a convenient spot for hospital visitors or staff to grab food.
How can the nearby St. Ignatius High School and its arts venues complement a visit to Wendy's?
You can enjoy a meal at Wendy's before or after attending events at the St. Ignatius High School Breen Center or Verb Ballets, both nearby performing arts venues.
Is the Wendy's at 2937 Lorain Rd. accessible via the Wendy’s mobile app?
Yes, you can order and find this Wendy’s location easily via the Wendy’s mobile app available on the Apple App Store.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: