Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported extremely slow service, with long wait times for food and orders.
Food Quality
Many reviews highlighted poor food quality, including cold, old, or incorrectly prepared items.
Cleanliness
The restaurant was often described as dirty, with unsanitary conditions in both the dining area and restrooms.
Customer Service
Numerous complaints were made about rude and unprofessional staff, with many customers feeling disrespected.
Management Issues
Several reviews suggested that poor management and staffing practices contributed to the overall negative experience.
JJ
Justin
4 days ago
1.0
Not even a debate, this is probably the worst place to get Wendy’s at. Not only are the workers rude, the place is dirty and just reeks of weed. All the workers have attitude and seem like they hate their jobs. It isn’t my fault you have to work there. No wonder you do with that kind of attitude.
KF
Keyboard Fanatic
6 days ago
1.0
Tables were dirty, floor was dirty, recently ordered burger had cold meat, rude customer service, smelled pee from the bathroom at the front counter, the drink machine was low or out of most sodas except for the least desirable ones. Despite all that i took the risk and ate here. I hope i dont get sick!
Nuggets were good, fries were good. Both were hot and fries were well salted.
NB
Narvi Beltran
Dec 27, 2025
1.0
Waiting for a hour and I didn’t get my food
BJ
Ben Jammn'
Dec 21, 2025
1.0
Slowest service in the state. They locked the doors at 2:30 in the afternoon to have a Christmas party. Avoid this location at all costs
AA
Asonyu
Dec 20, 2025
2.0
Took 10 minutes to recieve food, baconator had no bacon
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's at 2937 Lorain Rd., Cleveland, OH?
This Wendy's location is open every day from 6:30 AM to 2:00 AM.
Does this Wendy's offer drive-thru service?
Yes, the Wendy's at 2937 Lorain Rd. has drive-thru service available during operating hours.
Can I order Wendy’s food for delivery or takeout from this location?
Yes, Wendy's at this location offers both delivery and takeout through their app or website at order.wendys.com.
Is breakfast served at the Wendy's on Lorain Rd. in Cleveland?
Yes, this Wendy's serves breakfast daily with menu options available via their app or website.
How can I provide feedback or contact the Wendy's at 2937 Lorain Rd.?
You can contact them at (216) 651-4666, or provide feedback through Wendy's Customer Care page online or by calling 888-624-8140.
What payment options are accepted at this Wendy's?
This location accepts American Express, Discover, Mastercard, Visa, and cash.
Are there nearby places of interest I can visit before or after dining at Wendy’s on Lorain Rd.?
Yes, nearby attractions include the Breen Center for the Performing Arts and Old Angle Boxing Gym, perfect for entertainment or fitness before or after your meal.
Is Wendy's near any medical facilities for convenient meal options?
Yes, Wendy’s is close to St Vincent Charity Hospital, making it a convenient spot for hospital visitors or staff to grab food.
How can the nearby St. Ignatius High School and its arts venues complement a visit to Wendy's?
You can enjoy a meal at Wendy's before or after attending events at the St. Ignatius High School Breen Center or Verb Ballets, both nearby performing arts venues.
Is the Wendy's at 2937 Lorain Rd. accessible via the Wendy’s mobile app?
Yes, you can order and find this Wendy’s location easily via the Wendy’s mobile app available on the Apple App Store.