Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,851 reviews
5 stars
610
4 stars
362
3 stars
272
2 stars
168
1 star
439
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported that the food was often cold, stale, or poorly prepared, with specific complaints about spoiled items and incorrect orders.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect handling of orders.
Cleanliness
The restaurant was frequently described as dirty, with unclean dining areas and restrooms, contributing to a negative dining experience.
Management Issues
Several customers suggested that management should reconsider staff training and improve overall operations due to consistent complaints about service quality.
Inconsistent Hours
Customers noted that the location often closed earlier than advertised and had issues with being open during posted hours.
- BCBlondeDivaTV ChannelNov 15, 20251.0Waited more than 20 minutes for a new order because my sandwich was made with an old chicken breast that I could barely pull apart. Everyone behind the counter appeared intoxicated
- KGKenneth Gross GrossNov 4, 20251.0Horrible place food was cold they ain't even have change to give it had to let them keep a dollar cuz they ain't have chage to give me back from a 20
- AIAnthony Francis Marcello IIIOct 20, 20253.0People that are in the food industry should have to pass a course in customer service and how are people working around food in bedroom slippers ????
- MMMunna MunnaOct 4, 20251.0Food is a 0 star , I order the Cobb salad . Tomatoes was not cut up they gave me two big tomatoes. For the chicken the chicken was old & hard I called to speak to a manager some young dude answer the phone saying what I wanted do I want a job or I want somebody else . I asked the men why is you so aggressive he said I’m just trying to see what you calling about like where is the professional people at I didn’t even stay on the phone to report the issue like how is they even still up & running
- RWRashiadah WeaverSep 27, 20253.0Food was subpar. Hadn't ate at Wendy's in a while and the only reason service doesn't get a 5 is because when I mentioned to the manager about the chili oil being slimy versus oily he lightweight argued with me. The OG know that the chili oil in the gold foil packet made the chili it did NOT MAKE THE THE TEXTURE SLIMY WHERE every time I lifted my plastic fork it lingered like a cheese pull. Slimy and oily are different. I was given a different menu meal all together, but No even the frosty was tasting different. So would I recommend No. But the service and atmosphere made up for the meal. Food was not hot either it was only warm. Great staff tho. Especially the young lady who took my order
Frequently Asked Questions About Wendy's
Is 677 W 29th Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cleveland, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cleveland, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (216) 651-4666.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 677 W 29th Wendy’s serve breakfast?
Yes, this Wendy’s location in Cleveland, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's at 2937 Lorain Rd., Cleveland, OH?
This Wendy's location is open every day from 6:30 AM to 2:00 AM.
Does this Wendy's offer drive-thru service?
Yes, the Wendy's at 2937 Lorain Rd. has drive-thru service available during operating hours.
Can I order Wendy’s food for delivery or takeout from this location?
Yes, Wendy's at this location offers both delivery and takeout through their app or website at order.wendys.com.
Is breakfast served at the Wendy's on Lorain Rd. in Cleveland?
Yes, this Wendy's serves breakfast daily with menu options available via their app or website.
How can I provide feedback or contact the Wendy's at 2937 Lorain Rd.?
You can contact them at (216) 651-4666, or provide feedback through Wendy's Customer Care page online or by calling 888-624-8140.
What payment options are accepted at this Wendy's?
This location accepts American Express, Discover, Mastercard, Visa, and cash.
Are there nearby places of interest I can visit before or after dining at Wendy’s on Lorain Rd.?
Yes, nearby attractions include the Breen Center for the Performing Arts and Old Angle Boxing Gym, perfect for entertainment or fitness before or after your meal.
Is Wendy's near any medical facilities for convenient meal options?
Yes, Wendy’s is close to St Vincent Charity Hospital, making it a convenient spot for hospital visitors or staff to grab food.
How can the nearby St. Ignatius High School and its arts venues complement a visit to Wendy's?
You can enjoy a meal at Wendy's before or after attending events at the St. Ignatius High School Breen Center or Verb Ballets, both nearby performing arts venues.
Is the Wendy's at 2937 Lorain Rd. accessible via the Wendy’s mobile app?
Yes, you can order and find this Wendy’s location easily via the Wendy’s mobile app available on the Apple App Store.