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Wendy's

3.3
(1860 reviews)

Business Details

2937 Lorain Rd., Cleveland, OH
44113, United States
(216) 651-4666

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2937 Lorain Rd., Cleveland, OH
44113, United States

Hours

Reviews

3.3
1,860 reviews
5 stars
610
4 stars
364
3 stars
272
2 stars
169
1 star
445

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely slow service, with customers waiting excessively long for their orders and experiencing rude interactions with staff.

Cleanliness

Customers consistently reported unsanitary conditions in the restaurant, including dirty tables, floors, and bathrooms.

Food Quality

Many customers complained about the food being cold, poorly prepared, or not matching their orders, leading to dissatisfaction with their meals.

Staff Attitude

Several reviews noted a lack of professionalism and poor customer service from employees, with reports of rudeness and unhelpful behavior.
  • WE
    William Ervin
    2 days ago
    1.0
    15 + minutes fto get food. Employees used obscenities
  • AL
    Ayindé Landrum
    Jan 22, 2026
    1.0
    30 minutes in the drive-through is unacceptable, before even ordering if you were short staffed or you got something going on let someone know
  • TC
    Tim cockrell
    Jan 13, 2026
    1.0
    This is the worst restaurant I have ever seen or been to life.All the employees left from behind the day.For about ten minutes waiting patiently , no asked me what I wanted when they returned the time is 8:13 PM. Tuesday, January 13th. Everyone here needs to be fired.
  • JJ
    Justin
    Jan 8, 2026
    1.0
    Not even a debate, this is probably the worst place to get Wendy’s at. Not only are the workers rude, the place is dirty and just reeks of weed. All the workers have attitude and seem like they hate their jobs. It isn’t my fault you have to work there. No wonder you do with that kind of attitude.
  • KF
    Keyboard Fanatic
    Jan 6, 2026
    1.0
    Tables were dirty, floor was dirty, recently ordered burger had cold meat, rude customer service, smelled pee from the bathroom at the front counter, the drink machine was low or out of most sodas except for the least desirable ones. Despite all that i took the risk and ate here. I hope i dont get sick! Nuggets were good, fries were good. Both were hot and fries were well salted.

Frequently Asked Questions About Wendy's

Is 677 W 29th Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's at 2937 Lorain Rd., Cleveland, OH?

This Wendy's location is open every day from 6:30 AM to 2:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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