Taco Bell

3.6
1563 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1531 W. 117th Street in Cleveland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1531 W. 117th Street, Cleveland, OH
44107, United States

Hours

Reviews

3.6
1,563 reviews
5 stars
624
4 stars
344
3 stars
231
2 stars
105
1 star
259

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Speed

Numerous reviews highlighted extremely long wait times, often exceeding 30 minutes, both in drive-thru and inside.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, including lack of urgency and poor customer service.

Food Quality

While some customers praised the food quality, others reported issues with poorly prepared items and inconsistent quality.
  • JD
    Jon Davis
    Jan 3, 2026
    1.0
    Two hours for a delivery order. Massive attitude from the person who answered the phone.
  • DH
    Dylan Harris
    Dec 29, 2025
    2.0
    Man, I love Taco Bell, and I know this location is always busy and it's gotta be tough working there. I feel for these folks sometimes. But good god, I don't think this place has ever gotten my order correct. in the 3 years I've been coming here, not once. Something is missing or it literally looks like slop. It's just gotten worse and worse. A 45 minute wait for an incorrect order every single time I come here just is not right. Something has to change.
  • KR
    Krista Renae
    Dec 28, 2025
    5.0
    I ordered through the app and everything was amazing!! My kids enjoyed their meal just as much as I did. Thank you for preparing the correct food with good quality. Plenty of sauce, napkins and even a utensil.. wrapped nicely and sealed shut. Appreciate it a lot.
  • MF
    McKenzie Faith
    Dec 20, 2025
    1.0
    Workers rude, no type of urgency, and seem very lazy. I just don’t understand how there’s grown women working here and work like they ain’t never had a job before. Maybe I should work here to show them how to work. Coming from an 18 yr old lol.
  • SS
    Shea Scheib
    Dec 6, 2025
    1.0
    Went inside the taco bell placed my order and waited for a half an hour. Like a ten dollar order. There were others that came after me and they waited also a manager she came to front didn’t acknowledge us and started to count down the drawer. A customer said something to her. And she said back to him with an attitude would you like an application cause we don’t have enough people to do drive thru and counter. Well in my opinion don’t have both open if they can’t handle drive thru and dine in. And the manager should have been helping more then she was. If your team is struggling to get stuff done then you jump in and multi task. This place is the worst location ever. Will never go back.

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell drive-through at 1531 W. 117th Street, Cleveland?

The drive-through is open from 8:00 AM to 5:00 AM Monday through Wednesday and Sunday, and from 8:00 AM to 5:30 AM Thursday through Saturday.

What menu items and specialties does Taco Bell at 1531 W. 117th Street offer?

This Taco Bell offers a variety of items including tacos, burritos, combos, specialties like the Naked Chicken Chalupa, Dollar Cravings, breakfast options, drinks, sweets, and sides.