Taco Bell

3.6
1543 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1531 W. 117th Street in Cleveland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1531 W. 117th Street, Cleveland, OH
44107, United States

Hours

Reviews

3.6
1,543 reviews
5 stars
621
4 stars
341
3 stars
232
2 stars
102
1 star
247

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Numerous customers described staff as rude or unhelpful, with some experiences involving disrespectful interactions.

Food Quality

While some customers enjoyed the food, there were complaints about poorly prepared items and inconsistent quality.

Management Issues

Several reviews pointed to poor management and organization, suggesting a need for better staffing and operational oversight.
  • RJ
    Raeshia James
    5 days ago
    5.0
    I always get great service at this Tsco bell Also my food is always made right Shout out to this taco bell location Keep it up yall amazing 🥰
  • JS
    Joshua Swift
    Nov 16, 2025
    1.0
    Update:a few minutes later, after sitting at the window for 10mins, I overheard the drive thru worker say that "the guy in the drive thru can wait until 5am for all that I can." Given that i had waited for over and hour, 10mins at the window with no acknowledgement from the staff, and could see my bag of food sitting there while she swapped out cash drawers and diddled with straws, I decided enough is enough and left without my husband's food. This place sucks so bad. Its Sunday, 11/16 and I got in line at 7:45, its now 8:30pm and I still haven't gotten my $10 worth of food/drink. I sat in line for almost an hour! So many vehicles came and went but because my husband ordered ahead we felt stuck and were unable to cancel. Thanks for wasting an hour of our lives. Avoid this place. Either new staff or new management, but something needs to change. There were plenty of staff so its not shortage issue. I counted at least 4 that I saw.
  • MK
    Margot Koenig
    Nov 16, 2025
    1.0
    Plan to wait at least 30 for drive through. Do yourself a favor and just drive to the one near downtown Lakewood
  • AC
    Alexander Conner
    Oct 28, 2025
    1.0
    There are 3 guarantees in life. Death, taxes & Taco Bell 117th messing up your order. This location is abysmal. The service and employees are awful, they take forever no matter the order or time. They are never even remotely polite. And without fail, every single time, they mess up my order. I hope you’re underpaid and overworked 💀
  • DD
    Darnby
    Oct 27, 2025
    1.0
    Insanely long wait time every time I've been here. I honestly dont think there is a single time I've gotten out of here in under 20 minutes. Doesn't matter if you ordered ahead, picking up inside or at the drive thru this place has been slow 100% the final straw was the 1 time I chose delivery and waited 1.45 minutes for my $10 order only to open the bag and it was someone else order. I dont care how good TB seems when you're drunk, sitting in this drive thru line for 30minutes for incorrect food sucks, and is a waste of your money.

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell drive-through at 1531 W. 117th Street, Cleveland?

The drive-through is open from 8:00 AM to 5:00 AM Monday through Wednesday and Sunday, and from 8:00 AM to 5:30 AM Thursday through Saturday.

What menu items and specialties does Taco Bell at 1531 W. 117th Street offer?

This Taco Bell offers a variety of items including tacos, burritos, combos, specialties like the Naked Chicken Chalupa, Dollar Cravings, breakfast options, drinks, sweets, and sides.