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Taco Bell

3.6
(1574 reviews)

Business Details

1531 W. 117th Street, Cleveland, OH
44107, United States
(216) 228-5900

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1531 W. 117th Street in Cleveland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1531 W. 117th Street, Cleveland, OH
44107, United States

Hours

Reviews

3.6
1,574 reviews
5 stars
625
4 stars
346
3 stars
231
2 stars
105
1 star
267

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and mobile orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Staff Attitude

Numerous customers experienced rude or unhelpful behavior from staff, contributing to a negative dining experience.

Food Quality

While some customers praised the food quality, there were complaints about cold or poorly prepared items.
  • SK
    Sara Kiousis
    Feb 10, 2026
    5.0
    (Jerry/Gerry ) who was working the drive through window Tuesday night February 10th, 2026 around 7:30pm, his Customer service was amazing. Give this guy a raise.
  • SP
    Skyylar Powell
    Feb 6, 2026
    1.0
    This Taco Bell is a joke lmao yall take hours to give people their orders with 0 sense of urgency. I waited 45 minutes for one single chalupa.
  • PW
    Peter Wolfe
    Jan 31, 2026
    1.0
    Always the worst service here. I tend to forget how bad it is and come every few months and then am instantly reminded. Normally takes 20-30 minutes to get your food at this location.
  • SS
    Shanan
    Jan 27, 2026
    1.0
    This taco bell is a complete joke! Not only do they take forever and a day with a mobile order, but this lady calls herself a manager, and instead of helping on boards with her coworkers to ease down a long line, she decides to lean on counters instead! Never coming here again! Ill make sure to make tacos at home from now on ❤️
  • JS
    Jessica S
    Jan 18, 2026
    1.0
    Fire the entire crew and the manager too! Service is horrible. No way anyone should wait 30-45 minutes for Taco Bell!! The prices are outrageous and the wait is ridiculous! I’ve waited close to an hour for an order on several occasions. As a delivery driver, I avoid this place like the plague! Anytime I accept an order from here, it’s a regrettable decision! Yesterday I waited 35 minutes for them to hand me a bag that was sitting there the whole time I was!! Even after giving the “manager” the name on the order, (after waiting 15 minutes to even be acknowledged) she never checked the bag, just walked away. Lady!!… Another 20 minutes go by before another person comes around the corner and asks if anyone is here for Elise… if you have 6 drivers waiting, and an order sitting there, chances are….. Hellloo?? During that 35 minutes only one driver got their order and was able to move on with their life. This is a constant issue, not just once. No more Taco Bell orders for me!! I’d have to clock in and pack a lunch! JFC

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