Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and mobile orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Staff Attitude
Numerous customers experienced rude or unhelpful behavior from staff, contributing to a negative dining experience.
Food Quality
While some customers praised the food quality, there were complaints about cold or poorly prepared items.