Taco Bell

3.0
1331 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 4537 Mayfield Road in Cleveland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4537 Mayfield Road, Cleveland, OH
44121, United States

Hours

Reviews

3.0
1,331 reviews
5 stars
365
4 stars
237
3 stars
221
2 stars
115
1 star
393

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, with customers receiving wrong items or missing components consistently.

Cleanliness

Several customers noted unsanitary conditions, including dirty dining areas and restrooms, contributing to a negative dining experience.

Customer Service

Feedback indicated poor customer service, with reports of rude staff and unprofessional behavior, leading to dissatisfaction among patrons.

Food Quality

There were mixed reviews on food quality, with some customers praising fresh ingredients while others complained about stale or cold food.
  • DB
    Duncan Bayless-Marr
    Nov 2, 2025
    2.0
    Walked in to an empty lobby and it still took half an hour for my order(1 chicken bowl and 1 medium drink, no modifications). I cannot explain this. There were 3 people working.
  • GG
    Greyson
    Nov 2, 2025
    1.0
    When I tell you this location is slow, I mean REALLY slow. It can take upwards of 45 minutes to get food for 2 people. There is no sense of urgency from the staff, and they seem to be very uninterested in getting through the line.
  • AT
    Alan Thompson
    Nov 2, 2025
    1.0
    It should never take more then 25.mins from order to handed food. Worse yet..you are trapped in line. Do you know how disappointed nguon have to be to wait a half hour and pull off without your food? I was about to then they handed me the food. I should've. Gross cinnamon twist. Tasted like they had them in their pants. Not even going to try the taco.
  • SS
    Sam Schwartz
    Oct 1, 2025
    1.0
    I’m so tired of ordering from here and it being messed up.. I made a door dash order and when it got here, I was missing my burrito, my chicken taco, my drink was entirely wrong, and they only gave me 2 fire sauces… also the cinnamon twists were stale and tasted like oil and there was almost no cinnamon sugar on them.. Like the receipt is literally taped to the bag. I knew right when I picked it up that it was missing things. How hard is it to at the very least give me what I ordered?!
  • MS
    Merrell Sheehan
    Sep 6, 2025
    1.0
    Pick up orders from here on doordash all the time, it’s smelled like trash and dirty diapers consistently for at least a week. Do not go, how is it anywhere near acceptable?

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell at 4537 Mayfield Road, Cleveland?

The Taco Bell is open Monday through Wednesday and Sunday from 9:00 AM to 5:00 PM, and Thursday through Saturday from 9:00 AM to 5:30 PM.

Does this Taco Bell location offer drive-through service and what are its hours?

Yes, this Taco Bell offers drive-through service with the same hours as the restaurant: Monday through Wednesday and Sunday from 9:00 AM to 5:00 PM, and Thursday through Saturday from 9:00 AM to 5:30 PM.