Location.com logo
Brand Certified

Taco Bell

3.0
(1336 reviews)

Business Details

4537 Mayfield Road, Cleveland, OH
44121, United States
(216) 382-2221

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4537 Mayfield Road in Cleveland. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4537 Mayfield Road, Cleveland, OH
44121, United States

Hours

Reviews

3.0
1,336 reviews
5 stars
366
4 stars
238
3 stars
220
2 stars
116
1 star
396

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders, and some experiencing rude or unhelpful staff.

Order Accuracy

Numerous reviews highlighted problems with incorrect or incomplete orders, leading to customer frustration and dissatisfaction.

Cleanliness Concerns

Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and restrooms.

Food Quality

While some customers praised the food as fresh and tasty, many others complained about stale or cold food, indicating inconsistency in food quality.

Customer Experience

There were multiple accounts of poor customer service, including rude interactions and lack of assistance, contributing to an overall negative experience.
  • BC
    Becca Cyc
    Feb 15, 2026
    5.0
    Tonight i came thru the drive thru at 2am, Tiffany explained over the speaker that it was just her and one other person working and was apologizing for the longer wait than usual. They were very overwhelmed, had a long line and she still had patience and still had great customer service. I didn’t care that i had to wait a few more minutes than usual & my food was still good. They could have easily been cut and dry given the circumstances but that was not the case! Tiffany and the gentleman she was working with were great and they deserve recognition for that!
  • JH
    Judith Hurless
    Jan 26, 2026
    1.0
    Food was tiny . Prices up. Not worth the trip.
  • TH
    Tim Henry
    Jan 20, 2026
    1.0
    Workers threw out my order because "I took too long to pick it up" despite starting it 15 minutes before it was scheduled. Did not offer to remake it just scoffed at me like I was an inconvenience. They literally stole my money never go here. No one from the company can even bother to contact you when they steal from you.
  • CB
    Candice B
    Jan 20, 2026
    5.0
    My husband and I went here for lunch ~1pm yesterday. We were in a hurry between appointments so did a T bell drive thru run. They had us pull around because our chicken tenders weren't done. We waited for maybe 5 minutes. The gentleman who brought our food out was very nice. The food was amazing!!!! We were reluctant to go here because of the other reviews, but I'm not sure what those people are talking about. The Doritos tacos had the freshest shells over any other T bell. The crunch wrap supreme was insanely good. The chicken tenders were cooked so perfectly. The Mexican pizza was great! We wished we lived closer to this one because this was essentially the best taco bell we've ever had. Well done! Thank you!
  • RL
    Rik Lawrence
    Jan 16, 2026
    2.0
    Im usually good for Taco Bell a couple times a month. This was the only meal of the day for me due to bad tomatoes there. Thanks for the weight loss.

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: