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Subway

3.9
(351 reviews)

Business Details

6220 Memphis Ave, Cleveland, OH
44144, United States
(216) 398-7827
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cleveland Subway® Restaurant at 6220 Memphis Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
6220 Memphis Ave, Cleveland, OH
44144, United States

Hours

Reviews

3.9
351 reviews
5 stars
170
4 stars
81
3 stars
36
2 stars
15
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff, unhelpful management, and issues with order fulfillment.

Food Quality

Several customers reported issues with food quality, including old or wilted vegetables, incorrect orders, and unsatisfactory sandwich preparation.

Cleanliness

Mixed feedback on cleanliness; some customers noted clean interiors while others reported dirty counters and unsanitary conditions.

Order Accuracy

Many customers experienced problems with order accuracy, including missing items and incorrect toppings.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff, quick service, and good food quality at times.
  • JJ
    Julie
    Jan 29, 2026
    1.0
    My daughter ordered from here tonight and when they went to pick it up they said they only had 1 of her orders. When she got home and checked her bank account she was charged for both. She called the store and told them they said bring your phone back up and we will get you your order. When she went back up they said there was nothing they could do for her but give her the managers number and wait until they give her a refund which could take a few days. This is totally unexceptable. On 1 of the coldest days of the year she chooses to patronize your store and have to go there twice and not receive an honest apology or her food or refund. I worked in customer service for over 35 years and never had anyone be treated like this . If someone from corporate would like to reach out it would be greatly appreciated. This was memphis rd in cleveland.
  • AS
    Armani Solares
    Jan 22, 2026
    1.0
    Don’t go to this location I have had multiple problems with my order and customer service management sucks wouldn’t even give a refund on my sandwich
  • GM
    Gizella Martincic
    Nov 2, 2025
    5.0
    Love going to subway because you can watch and make your sandwich in front of you
  • RS
    Renee Stanevich
    Sep 25, 2025
    1.0
    I just left this subway without ordering tonight because, i watched a lady, cashing out a guy with his order then blowing her nose Then, didn't even wash her hands and tried to put rubber gloves on. I asked her politely to wash her hands. She did. But I still left, because I couldn't. Imagine what they were doing beforehand. You need better employees discussing. I wasn't happy last week when I went either, but that was the last time for me.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 6220 Memphis Ave, Cleveland, OH 44144.

What are the opening hours of the Subway on weekdays?

The Subway is open from 8:00 AM to 10:00 PM Monday through Friday.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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