Rally's

3.5
1317 reviews

About

Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
3502 Clark Ave, Cleveland, OH
44109, United States

Hours

Reviews

3.5
1,305 reviews
5 stars
476
4 stars
280
3 stars
187
2 stars
90
1 star
272

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and unprofessional behavior from staff.

Food Quality

Many reviews highlighted poor food quality, including old or cold items, incorrect orders, and unsatisfactory portion sizes.

Management Changes

Some customers noted improvements in service and food quality following recent management changes, particularly praising specific staff members.

Drive-Thru Experience

The automated drive-thru system received criticism for order inaccuracies and slow service, leading to customer frustration.

Mixed Reviews

While some customers had positive experiences with friendly staff and fresh food, many others expressed dissatisfaction with their visits.
  • RG
    Ry G
    Nov 11, 2025
    5.0
    Good food always a wait but worth it really wish they would sell ice cream cones at this location
  • JM
    Js M
    Nov 10, 2025
    2.0
    Waited 15 minutes for 6 chicken fingers .
  • TT
    Thomas Balash (Tommy)
    Nov 3, 2025
    1.0
    Been waiting for 45 minutes still haven't gotten my food
  • GM
    G MP
    Oct 26, 2025
    1.0
    I purchased a couple small finish line combos small pop small fry and a six piece mozzarella stick. The service was good. However, the meals were child size meals. When I say this, I mean, they are tiny. Something you would give a toddler. There was hardly any meat on the bun. The fries were super small something that you’ve given a little kid to eat. There was more pop in a can of Coke than in that small cup of pop, which was really A value size or child size pop. If these combos get any smaller, it’s not even worth it to sell the product! It keeps getting smaller and smaller over the past three years. I paid $20 for those two meals and six piece mozzarella stick, which was two regular sized mozzarella sticks broke up into six small ones if you look at it in reality. I made a complaint to corporate. I feel like I got robbed. I could’ve bought two big Mac meals at McDonald’s for $20. Consider adding value to the meal by making them a decent size. I feel that maybe because you’re offering coupons still that you’re raising the price to lower it back down To what it really cost costs to make the customer feel like they’re getting a deal when actuality they’re not getting a deal. They’re getting value size meals for regular price.
  • FS
    Faith Smith
    Oct 16, 2025
    1.0
    People were very disrespectful. I asked at 9 if I could have chicken tenders and he said he didn’t have any but they were on the menu and told me they don’t carry them. He had the worst attitude.

Frequently Asked Questions About Rally's

What are the operating hours of Rally's at 3502 Clark Ave?

Rally's at 3502 Clark Ave operates daily from 10:00 AM to 4:00 AM, except on Fridays and Saturdays when it stays open until 5:00 AM.

Does Rally's at 3502 Clark Ave offer drive-thru service?

Yes, this location offers drive-thru service to provide convenient and contactless food pickup.