Rally's

3.5
1330 reviews
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Business Details

3502 Clark Ave, Cleveland, OH
44109, United States
(216) 961-6145
https://locations.checkersandrallys.com/oh/cleveland/3502-clark-ave
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About

Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
3502 Clark Ave, Cleveland, OH
44109, United States

Hours

Reviews

3.4
1,318 reviews
5 stars
478
4 stars
281
3 stars
189
2 stars
91
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely long wait times, incorrect orders, and poor customer service, with some waiting over two hours for their food.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot meals, many complained about old, cold, or poorly prepared food.

Staff Behavior

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of empathy, contributing to a negative dining experience.

Management Changes

Recent management changes have led to some positive feedback regarding service improvements, but inconsistencies remain.

Cleanliness Concerns

Multiple customers noted unsanitary conditions, including dirty environments and food contamination issues.
  • PN
    Phil Nash
    Dec 28, 2025
    5.0
    Come on, who doesn't love a late night Big Buford?
  • KR
    Kenneth R
    Dec 25, 2025
    1.0
    Took TWO HOURS, to get my food. And even then for some reason, it was cold. NO IDEA why I decided to wait that long. Maybe cause I paid money for FOOD
  • AA
    Amanda
    Dec 22, 2025
    5.0
    Food on point food was fresh an hot fries burnt my mouth lol
  • BH
    Birdy Horn
    Dec 16, 2025
    1.0
    I usually never have a problem with this rallys but 1st she didn't even give me the right change thn they didn't get my order right added cheese which I don't eat didn't give bq sauce for a chicken bite box thn realize only 7 chicken bites in there n had to wait ten minutes in parking lot
  • EG
    eric graham
    Dec 12, 2025
    1.0
    horrible customer service. waited for 30 minutes and then told it was my fault for not checking on my order sooner after being told to park. people behind me got their order ahead of me. all at the hands of the balding man
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Frequently Asked Questions About Rally's

What are the operating hours of Rally's at 3502 Clark Ave?

Rally's at 3502 Clark Ave operates daily from 10:00 AM to 4:00 AM, except on Fridays and Saturdays when it stays open until 5:00 AM.

Does Rally's at 3502 Clark Ave offer drive-thru service?

Yes, this location offers drive-thru service to provide convenient and contactless food pickup.