Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers reported inconsistent food quality, with some meals being fresh and hot while others were cold or overcooked.
Customer Service
Service quality varied significantly; some customers praised friendly and fast service, while others experienced poor service and unprofessional behavior.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unpleasant odors.
Staffing Issues
Many customers noted that the restaurant appeared understaffed, leading to slow service and order mistakes.
Location Preference
Despite mixed reviews, some customers expressed a strong preference for this location over others, citing better experiences.
AC
Aron Charles
Oct 12, 2025
5.0
Awesome customer service, really fresh food.
That's what I love. I came all the way from Detroit and was highly satisfied. You guys will definitely be seeing me again
EL
Ebonee Laster
Sep 17, 2025
5.0
Food is Always fresh and hot! Every single time! No matter the shift! I love this location! My neighborhood ! 😊 drive thru line moves fast even if it’s Long!
LS
Lindsey Smith
Sep 5, 2025
5.0
Delicious! New spicy chicken brioche bun bussing and the onion fries 😋 hot and fresh.
B8
Bbaity 83
Aug 13, 2025
5.0
Food was really good. Definitely think they are under staffed though which makes it harder for the people working at night they only had 2 people on staff and they were backed up for orders and there was no one even ahead of us so I feel like they should have one more person at least.
JB
James Box
Jul 7, 2025
3.0
Idk who is e but y’all need him back everybody saying this business don’t look the same
The food don’t taste the same not eating here until he come back 💯
What are the operating hours of Rally's at 11701 Superior Ave?
Rally's is open daily from 10:00 AM to 2:00 AM Sunday through Thursday, and from 10:00 AM to 3:00 AM on Fridays and Saturdays.
Does Rally's offer drive-thru service?
Yes, Rally's provides drive-thru service for customer convenience.
Can I order food online for delivery from Rally's?
Yes, you can order food online for delivery through their website at https://order.checkersandrallys.com/menu/6383-garrett-square or via DoorDash.
What are some of the specialty menu items at Rally's?
Some of the specialties include Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
What types of payment does Rally's accept?
Rally's accepts American Express, cash, check, Mastercard, and Visa for payments.
What is the address of Rally's in Cleveland, OH?
Rally's is located at 11701 Superior Ave, Cleveland, OH 44106, near the intersection of Superior Ave and Carolina Rd.
What kind of attire is recommended when visiting Rally's?
Casual attire is appropriate when visiting Rally's.
Which nearby places could I visit around Rally's for automotive needs?
Nearby automotive-related places include Poorman Richman Tires for tire repair, DELUX WASH and Mr.Clean Hand Car Wash for car washing and detailing, as well as BT and D Auto Sales and Advance Auto Parts for vehicle purchases and parts.
Are there nearby shopping options near Rally's?
Yes, Garret Square offers a department store and grocery shopping nearby, along with Forman Mills which provides clothing and retail options.
What places of worship are close to Rally's for community engagement?
Close by are Little Star Missionary Baptist Church, Anointed Family Outreach Church, Kingdom Hall of Jehovah's Witnesses, Antioch Chapel Baptist Church, and Temple of Praise Baptist Church.