Rally's

3.1
873 reviews

About

Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
2585 E. 55th Street, Cleveland, OH
44104, United States

Hours

Reviews

3.1
871 reviews
5 stars
258
4 stars
118
3 stars
161
2 stars
92
1 star
242

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced poor service, with reports of rude staff and long wait times.

Food Quality

Many reviews highlighted issues with food quality, including cold, greasy, and improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty interiors and concerns about food handling.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and enjoyed the food when it was prepared correctly.

Order Accuracy

Numerous reviews mentioned incorrect orders and issues with missing items, contributing to customer dissatisfaction.
  • TD
    Theofficial DEE
    6 days ago
    5.0
    Great customer service!!
  • TB
    Taylor Bush
    Nov 17, 2025
    5.0
    I love this place they always get me right and the customer service was excellent the food is always fresh cooked to order
  • HH
    Hjfgso Henderson
    Oct 27, 2025
    1.0
    Can’t stand a fag with a bad attitude for no reason didn’t trust my order so I threw it away.
  • MB
    M. Bennett
    Oct 25, 2025
    1.0
    It was absolutely the worst Rallys I have ever had. The amount of grease on top of my loaded fry I could see my reflection in it. The big Buford I got was absolutely disgusting I couldn't even eat it and the regular fry I got tasted so bad Idk if they ever clean out their fryers but this was the worst Rallys I have ever had. Additionally the interaction with staff was very negative. Was told to pull off to the side after paying for my order. When the guy came out to bring me my food he was dressed out of any kind of uniform. And had bad customer service skills.
  • KK
    Karl Kennedy
    Oct 14, 2025
    5.0
    I know a lot of people use reviews as an opportunity to complain, but I think it’s equally important to give kudos where they are due. I just had lunch at this location and was helped by Antonio. He was great, and professional and courteous. Very very happy with my experience. Take care of this kid,, he should go go far.

Frequently Asked Questions About Rally's

What are the operating hours of Rally's at 2585 E. 55th Street?

Rally's is open daily from 10:00 AM. Sunday to Wednesday close at 3:00 AM, while Thursday to Saturday close at 4:00 AM.

Where is Rally's located?

Rally's is located at 2585 E. 55th Street, Cleveland, OH 44104, at the corner of 55th and Woodland.