Rally's

3.2
670 reviews

About

Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
10430 St. Clair, Cleveland, OH
44108, United States

Hours

Reviews

3.2
667 reviews
5 stars
198
4 stars
113
3 stars
141
2 stars
70
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times.

Food Quality

Numerous reviews highlighted issues with food quality, including old, overcooked, or incorrect orders.

Drive-Thru Experience

Customers frequently mentioned long wait times and inefficiencies in the drive-thru process.

Management Issues

Several reviews pointed to poor management practices, including lack of training for staff and inadequate handling of customer complaints.

Mixed Reviews

While some customers enjoyed their food and service, many others had negative experiences, indicating inconsistency in performance.
  • MV
    MATHEW BAILEY (Victoom)
    Nov 8, 2025
    3.0
    Food was good took too long and weren't very polite
  • LI
    Leah Ingran
    Aug 18, 2025
    3.0
    My fries were great. That's all I ordered
  • JS
    Joseph D McCoy Sr
    Aug 11, 2025
    1.0
    Terrible customer service, they even charge me for things that I did not order, but put them in my bag. And the Manager got an attitude about it when I had to drive all the way back to the Rally's on East 105th and St Clair Avenue Cleveland Ohio to explain about what happened with my order. The Manager's attitude was so poor about the situation. She said they would redo the order, I told her no. I felt like someone would put something foreign in it. I remained calm and just asked for my money back which she reluctantly returned. I live on the Southeast side of Cleveland, Ohio the Rally's restaurant is located on the northeast side of Cleveland, Ohio. I should have been the one who should have been upset, after driving all the way across town and opening my bag and discovering the order was wrong and having to drive all the way back, but I was not. I just wanted what I ordered, not what someone wanted me to have. Next time I will wait until I get back to the southeast side of town, to the East 116th Street and Buckeye Avenue Rally's. Where I once worked many years ago. After all they still know a thing about customer service!!!!
  • AA
    Angel-Amenet
    Aug 3, 2025
    2.0
    Sat at drive thru window way too long. No car was in front of me. Never got food.
  • SS
    Shaniya Smith
    Aug 3, 2025
    1.0
    Their inside is not open so you have to go to the other drive through lane the one they use for delivery people it take forever for the cars to get moving also feels really unsafe having to be in a lane with cars just to order they move extremely slow I was waiting 10-15 minutes just to order which is horrible, in the end I just left because I was still waiting to order, there is a McDonald's across the street that has better faster and safer service than this place

Frequently Asked Questions About Rally's

What are the operating hours for Rally's at 10430 St. Clair?

Rally's is open from 10:00 AM to 2:00 AM Sunday through Thursday, and from 10:00 AM to 4:00 AM on Fridays and Saturdays.

Does Rally's at 10430 St. Clair offer drive-thru and takeout services?

Yes, this location offers both drive-thru and takeout services for your convenience.