Business Details
About
Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,359 reviews
5 stars
522
4 stars
268
3 stars
222
2 stars
116
1 star
231
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food being cold, stale, or incorrect, leading to dissatisfaction.
Service Speed
Many reviews highlighted slow service, with long wait times reported at both the drive-thru and walk-up windows.
Customer Service
While some employees received praise for their friendliness, numerous reviews noted rude or unprofessional behavior from staff.
Management Issues
Several customers expressed concerns about management, citing understaffing and poor handling of customer complaints.
Fries Popularity
Rally's fries were consistently praised as a highlight, with many customers expressing their love for them despite other issues.
- CTChuck Tuttle3 days ago1.0Wrong order, took to long, unfriendly!
- TTTottenhamTilliDieNov 14, 20252.0If you’re an Uber Eats or DoorDash driver DO NOT go here past 11pm. You will wait 20-30 minutes for them to get you your order. These guys clearly have no idea what’s going on
- DGDeb GribOct 14, 20253.0Fast and food no doubt like the burgers like the fries like the chicken sandwich... but it's just not my go to place...but I can see if other people find it better than me... different tastes. Still it's okay
- DWDril WintOct 12, 20251.0AI Cashier. Normally like this place but that is an immediate non-starter for me
- RWRylee WeberOct 1, 20253.0Food was hot & fresh. Robotic order taking with no human assistance. Slightly annoying. We always love Rally's though. Biggest negative is they dont offer the chicken bites box anymore. Still have good options. The fry seasoned chicken tenders were good. But as we all know, Rallys hands down has the best fries.
Frequently Asked Questions About Rally's
What are the operating hours of Rally's at 1481 West 117th Street in Cleveland, OH?
Rally's is open from 10:00 AM to 4:00 AM Monday through Thursday and Sunday. On Friday and Saturday, it is open from 10:00 AM to 5:00 AM.
Does Rally's offer drive-thru and takeout services?
Yes, Rally's provides drive-thru and takeout services to its customers for convenience and safety.
Can I order food online for delivery from this Rally's location?
Yes, you can order food online for delivery through the provided delivery URL: https://order.checkersandrallys.com/menu/4023-117th-street.
What payment options are accepted at Rally's on West 117th Street?
Rally's accepts American Express, Cash, Check, Mastercard, and Visa as payment methods.
What type of cuisine and specialties does Rally's offer?
Rally's specializes in fast food items including their Famous Seasoned Fries, Big Buford, Baconzilla, and All American Cheeseburger.
Is there a specific dress code for dining at Rally's?
The attire at Rally's is casual, making it comfortable for all customers to visit.
What are some nearby places of interest around Rally's at 1481 West 117th Street?
Nearby places include Determined to Grow Childcare Center, Take 5 Oil Change, and Roberts & Wendt Animal Hospital, which customers might find useful before or after visiting Rally's.
Are there other fast food restaurants near Rally's that customers might consider?
Yes, nearby fast food options include Mr. Hero, Taco Bell, McDonald's, and Arby's, providing alternative dining choices in the area.
How can nearby educational institutions like Northwest School of the Arts be helpful for families visiting Rally's?
Families visiting Rally's can coordinate mealtime around school hours at Northwest School of the Arts, located nearby, making it convenient to grab a meal before or after school activities.
Does Rally's at 1481 West 117th Street have social media presence for updates and promotions?
Yes, Rally's maintains an Instagram handle @checkersrallys, a Facebook page at https://www.facebook.com/263528747062867, and a Twitter handle @checkersrallys for updates and promotions.