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Find your nearby Pizza Hut® at 18235 Euclid Ave in Cleveland, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous customers reported extremely slow service, long wait times, and poor communication from staff.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including wrong items delivered and missing components.
Customer Service
Feedback indicated a lack of professionalism and rudeness from staff, with several customers experiencing unhelpful or dismissive interactions.
Food Quality
Several customers expressed dissatisfaction with the quality of food, noting issues such as undercooked items and incorrect orders.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and reported good food quality and timely service on occasion.
JH
James Hatchett
Jul 26, 2025
1.0
Slowest Pizza Hut in America
EW
Erie waves
Jun 26, 2025
1.0
When you call in...the operators hang up on you constantly
DB
Daniel Boyd
Jun 1, 2025
1.0
I Really Tried Not To Be Biased About The Previous Reviews I Read Before Placing My Order. But This Was A Lesson Learned. I Will Never Ever Order From This Location Again. My Pizza Arrived With Absolutely No Cheese On It, After I Made Sure To Go Over Everything Before Submitting The Order. The Pizza Looked Like It Had Been Sitting Out For Hours, And Someone Just Put It In The Oven To Warm It Up, Because Some Spots Were Burnt Smfh
CH
Cheryl Humphrey
Jan 6, 2022
1.0
Give the customer what they are paying for and stop avoiding the customer when the call to make a complaint
RR
reeta Reed
Mar 4, 2018
1.0
Took 3 hours to deliver and the pizza was ice cold!!