Pizza Hut

3.2
593 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 5526 Turney Rd in Cleveland, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
5526 Turney Rd, Cleveland, OH
44125, United States

Hours

Reviews

3.2
593 reviews
5 stars
219
4 stars
82
3 stars
69
2 stars
50
1 star
173

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with undercooked or poorly prepared food, including pizzas that were cold, dry, or lacking in sauce.

Customer Service

Numerous reviews highlighted poor customer service, including unprofessional behavior from staff, difficulty in reaching the restaurant by phone, and unresolved complaints.

Order Accuracy

Customers frequently experienced incorrect orders, missing items, or items that were not prepared as requested.

Delivery Issues

There were multiple complaints about late deliveries, wrong orders being delivered, and problems with third-party delivery services.

Inconsistency

While some customers praised the food and service, many noted a decline in quality and consistency over time, leading to disappointment.
  • KP
    Karen Pytel
    Nov 15, 2025
    1.0
    Pizzas were completely wrong. Wrong style crust, missing toppings. Order not ready on time. Normally don't go to this particular store, but the one I normally go to was closed. No electricity. Never again. Wrote Pizza Hut, absolutely no response. Never had this type of experience with Pizza Hut before.
  • CZ
    Clifford Zeppernick
    Nov 6, 2025
    1.0
    The dough is half raw we ordered 3 pizzas every one was the same it's has.to be one of two things either they put cold sauce on the dough or they don't leave it cook long enough go back to the old style oven this pizza sucks
  • GB
    gildroy boothe
    Oct 31, 2025
    1.0
    Was so disappointed and disgusted I ordered a meal the1st time I went to pick it up it was wrong and was missing items the second time she made the toppings for the on pizza and put them on top of it instead of remaking and the bread sticks where harder than a rock the 3rd time I went my wife went up there and she said it would take a whole hour to remake everything and couldn't refund me my money and called her manger in said my wife was the problem so question why wasn't there no manger there and only 2 people working not t mention they where in street clothes as well and when I came back there was only one person working straight garbage franchise in Garfield heights
  • KC
    Keianna Curry
    Oct 21, 2025
    1.0
    Got my food at 3:30 in the afternoon and the pizza was undercooked with the wrong toppings on one and the chicken was also undercooked with a splash of bbq sauce! What a joke!!
  • JP
    Justin Pullin
    Oct 17, 2025
    1.0
    I would leave negative stars if I could. The second time that we have ordered from here and had items missing, not to mention the order was not ready, employees seemed more concerned about bickering amongst themselves then tending to customers, not at all a professional environment

Frequently Asked Questions About Pizza Hut

What are the operating hours for Pizza Hut at 5526 Turney Rd, Cleveland?

Pizza Hut is open from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does Pizza Hut at this location offer delivery and takeout services?

Yes, Pizza Hut offers delivery, in-store pickup, and no-contact delivery services.