Pizza Hut

3.2
600 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 5526 Turney Rd in Cleveland, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
5526 Turney Rd, Cleveland, OH
44125, United States

Hours

Reviews

3.2
600 reviews
5 stars
222
4 stars
82
3 stars
69
2 stars
50
1 star
177

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect orders, including wrong crust types and missing items.

Food Quality

Many reviews highlighted issues with undercooked or poorly prepared food, including pizzas that were doughy or lacked proper toppings.

Customer Service

Several customers expressed dissatisfaction with the customer service, citing unprofessional behavior and poor communication from staff.

Delivery Issues

Customers frequently mentioned problems with late deliveries, wrong orders, and difficulty reaching the restaurant by phone.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted improvements in service and food quality during recent visits.
  • TM
    T Marie
    Jan 4, 2026
    5.0
    Great customer service from Tareeka & Kevin. Just wanted to shout them out, thank you for being friendly, knowledgeable and quick. The past week I came here twice & the service was good both times.
  • BG
    Brian Giera
    Jan 2, 2026
    1.0
    I haven't had Pizza Hut in years so I was a little excited to have it again. I ordered pan pizza and some boneless wings through the app for pickup. When picking up, it was quite crowded in there with a lot of people and the girl behind the counter decided she couldn't do all the orders and cancel them all before I even got there. She was quite rude about it. I was disappointed it was canceled but I was angry that I had to drive all the way out there and they could have emailed, texted or calledl me to tell me it was canceled. They have all my information. It would have saved me a trip. Not sure if the pizza with any good never had a chance to try it.
  • HS
    Hannah Stewart
    Dec 18, 2025
    1.0
    ​I am extremely disappointed with my order today. I specifically ordered a Pan Pizza, which carries an upcharge for that specific thick, airy crust. Instead, I received what looks like a Thin 'N Crispy or a very flat Hand-Tossed pizza. As you can see from the photos, there is no "pan" quality to this dough at all—it's completely flat. ​To make matters worse, the breadsticks were a mess. Instead of being evenly seasoned, it looks like the herbs and cheese were just dumped in a pile right in the middle. It’s impossible to eat these without all the seasoning falling off or getting a mouthful of dry herbs on just one bite and I'm not giving this crap to my kids. ​I’m really let down by the lack of care and the fact that I didn't receive the premium crust I paid for. I'd appreciate it if someone from management could reach out to make this right.
  • XB
    Xavier Bar
    Dec 1, 2025
    1.0
    THIS IS BY FAR THE WORST PLACE TO ORDER FROM PLACED AN ORDER ONLINE SPENT OVER 30$ for a pizza to show up cold and half cooked. I called to verify if my order was placed due to being told it was an error and some young female gave attitude about it being placed and hung up. Very unprofessional and waste of my money. Pizza was real doughy and I’ve spent too much money to be treated like this. Never again will I order from this place!
  • RR
    Rapid Recovery
    Nov 23, 2025
    5.0
    Always good and fast service at this Pizza Hut. And the gentleman at the front very pleasant

Frequently Asked Questions About Pizza Hut

What are the operating hours for Pizza Hut at 5526 Turney Rd, Cleveland?

Pizza Hut is open from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Does Pizza Hut at this location offer delivery and takeout services?

Yes, Pizza Hut offers delivery, in-store pickup, and no-contact delivery services.