Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 2211 Chester Ave in Cleveland, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Many customers reported issues with food quality, including undercooked or burnt pizzas, incorrect orders, and unsatisfactory taste.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and difficulty reaching the restaurant by phone.
Order Accuracy
A significant number of customers experienced problems with incorrect orders, missing items, and delays in order fulfillment.
Staff Performance
While some customers praised individual staff members for their friendliness, many reviews criticized overall staff professionalism and efficiency.
AW
Adrienne Walker
1 day ago
4.0
Its a shame that workers call off (unless its a true emergency), this man was working his buns off, he was doing phone orders, door dash orders, walk in order. I called my pizza in,had to wait 30 more minutes, I wanted to help him so bad, he was making 12 pizzas at a time, trying to get those pizzas out. No one complain. If he can get help I wouldn't blame him if he stop taking phone orders or walk ins or shut down all together. So im giving him 5 stars cause he was doing his very best 👌🏽
AL
Autumn Lewis
Nov 12, 2025
1.0
I’m sorry but they make horrible pizza. Tried the T-Mobile deal and didn’t even bother eating the pizza. Crusty, dry, and just straight nasty. I loved pizza hut but idk if it’s the franchise or the employees at this point because the pizza was barely edible
CF
Corey Flynn
Oct 29, 2025
1.0
The employees are ok… sometimes a little rude but honestly i don't blame them. The manager needs to be fired. 1 employee working and 10 people waiting for their orders. I walked in and waited 5 minutes for the lady to acknowledge me and it was another 5 minutes before she started working on the order… mind you i ordered online and it was supposed to be done when I got there. There were probably 10 people waiting… with literally 1 worker making the food boxing it as it came out and serving the people.
JK
jeremy kennison
Sep 2, 2025
5.0
Big fan of the cajun, chicken wings and the staff
ST
sabrina thepurplelovefairy
Aug 16, 2025
1.0
I they didn't refund me or give me credit like they said. They gave me those nasty chocolate donuts I didn't ask for. I paid cash too. Smh