Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 2211 Chester Ave in Cleveland, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous customers reported long wait times, incorrect orders, and poor customer service, including rude interactions with staff.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about undercooked or burnt items.
Staffing Problems
Many reviews highlighted understaffing issues, leading to delays and overwhelmed employees.
Delivery Problems
Several customers experienced issues with delivery, including cold food, missing items, and long wait times.
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Joe Rhodes Unlimited
Feb 3, 2026
4.0
Usually I don't have a problem with pizza hut at all but just recently I got the wrong order. Still got my bread sticks and pizza well let's just say it didn't happen the way it supposed to but everything else was fine.
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Adrienne Walker
Jan 11, 2026
4.0
Its a shame that workers call off (unless its a true emergency), this man was working his buns off, he was doing phone orders, door dash orders, walk in order. I called my pizza in,had to wait 30 more minutes, I wanted to help him so bad, he was making 12 pizzas at a time, trying to get those pizzas out. No one complain. If he can't get help I wouldn't blame him if he stop taking phone orders or walk ins or shut down all together. So im giving him 5 stars cause he was doing his very best 👌🏽
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Autumn Lewis
Nov 12, 2025
1.0
I’m sorry but they make horrible pizza. Tried the T-Mobile deal and didn’t even bother eating the pizza. Crusty, dry, and just straight nasty. I loved pizza hut but idk if it’s the franchise or the employees at this point because the pizza was barely edible
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Corey Flynn
Oct 29, 2025
1.0
The employees are ok… sometimes a little rude but honestly i don't blame them. The manager needs to be fired. 1 employee working and 10 people waiting for their orders. I walked in and waited 5 minutes for the lady to acknowledge me and it was another 5 minutes before she started working on the order… mind you i ordered online and it was supposed to be done when I got there. There were probably 10 people waiting… with literally 1 worker making the food boxing it as it came out and serving the people.