Pizza Hut

2.6
439 reviews
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Business Details

2211 Chester Ave, Cleveland, OH
44114, United States
(216) 344-5533
https://locations.pizzahut.com/oh/cleveland/2211-chester-ave
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 2211 Chester Ave in Cleveland, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
2211 Chester Ave, Cleveland, OH
44114, United States

Hours

Reviews

2.6
439 reviews
5 stars
117
4 stars
44
3 stars
42
2 stars
37
1 star
199

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.

Food Quality

While some customers enjoyed the food, many others complained about undercooked or burnt items, missing ingredients, and overall poor food preparation.

Customer Support

Customers expressed frustration with the lack of effective communication and support from both the restaurant and corporate, often experiencing hang-ups and unhelpful responses.

Staff Performance

Feedback indicated inconsistency in staff professionalism, with some employees praised for their friendliness while others were criticized for rudeness and lack of training.

Delivery Issues

Many reviews highlighted problems with delivery, including cold food, missed items, and delays, particularly when using third-party services like DoorDash.
  • AL
    Autumn Lewis
    Nov 12, 2025
    1.0
    I’m sorry but they make horrible pizza. Tried the T-Mobile deal and didn’t even bother eating the pizza. Crusty, dry, and just straight nasty. I loved pizza hut but idk if it’s the franchise or the employees at this point because the pizza was barely edible
  • CF
    Corey Flynn
    Oct 29, 2025
    1.0
    The employees are ok… sometimes a little rude but honestly i don't blame them. The manager needs to be fired. 1 employee working and 10 people waiting for their orders. I walked in and waited 5 minutes for the lady to acknowledge me and it was another 5 minutes before she started working on the order… mind you i ordered online and it was supposed to be done when I got there. There were probably 10 people waiting… with literally 1 worker making the food boxing it as it came out and serving the people.
  • JK
    jeremy kennison
    Sep 2, 2025
    5.0
    Big fan of the cajun, chicken wings and the staff
  • ST
    sabrina thepurplelovefairy
    Aug 16, 2025
    1.0
    I they didn't refund me or give me credit like they said. They gave me those nasty chocolate donuts I didn't ask for. I paid cash too. Smh
  • AT
    Arlene T.
    Aug 13, 2025
    5.0
    Pizza made just the way I like it!😋
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Frequently Asked Questions About Pizza Hut

What is the address of Pizza Hut in Cleveland, OH?

Pizza Hut is located at 2211 Chester Ave, Suite B, Cleveland, OH 44114.

What are the opening hours for Pizza Hut Cleveland on weekdays?

Pizza Hut Cleveland is open from 10:30 AM to 12:00 AM Monday through Thursday, and from 10:30 AM to 1:00 AM on Fridays.