Papa Johns Pizza

3.2
246 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Cleveland, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Cleveland pizza for any occasion. Call us for pizza delivery in Cleveland or stop by 14404 CEDAR RD for carryout to order the best pizza in Cleveland, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
14404 CEDAR RD, Cleveland, OH
44121, United States

Hours

Reviews

3.2
246 reviews
5 stars
82
4 stars
50
3 stars
27
2 stars
19
1 star
68

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple customers reported unsanitary conditions, including staff handling food without gloves and improper food handling practices.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong toppings.

Delivery Problems

Several reviews mentioned extremely long delivery times, with some orders taking over two hours without delivery.

Food Quality

Customers expressed disappointment with the quality of the pizza, citing issues like soggy crusts, burnt pizzas, and insufficient toppings.
  • JL
    Jacob De Lizzio
    Sep 13, 2025
    1.0
    This was my first and I think the last time ordering from this branch. When you walk in, the first thing you will notice is that it is very messy. Boxes are scattered everywhere. Then you will see the pizzaiolo right in front of you making the dough with NO GLOVES. I think cleanness is strange in this shop. What is their justification for not having gloves on? The floor is covered with alot of stains here and there. The pizzaiolo is also in charge of getting the order, using the cashier box and handing in the orders. I think it is strange that you see some people doing nothing in the back. They could've helped this guy. The pizza was really really salty. I just threw it out after having half of the second slice.
  • BB
    Brandon Brown
    Jul 30, 2021
    5.0
    A little high but good food
  • MR
    Mason Radford
    Nov 25, 2019
    4.0
    I love Papa John's, but I am regretfully writing my first negative review about them. When I received my pizza, everything seemed fine; however, when I got home, one of the garlic cups had opened during transport. The garlic sauce had leaked everywhere upon my fiancee's clothing and the inside of her car. Upon calling in to complain, I was informed that if a garlic cup is on its side, it will open from the heat of the pizza. What I don't understand is that if they knew that this was a regular issue, why would they put the cup in the box sideways? The lack of care for the customer is evident, and unfortunately, I will have to double-check their work on all future orders. Although, thankfully, they did refund the pizza in an attempt to make things right.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Cleveland, OH?

Papa Johns Pizza offers delivery from 10:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.

Can I place an order for carryout at Papa Johns Pizza on Cedar Rd?

Yes, you can place a carryout order at Papa Johns Pizza located at 14404 Cedar Rd, Cleveland, OH, and pick it up during their operating hours.