Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Cleveland is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.1
180 reviews
5 stars
35
4 stars
11
3 stars
6
2 stars
18
1 star
110
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including stale items, incorrect orders, and even instances of food contamination.
Customer Service
Many reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Cleanliness
Customers frequently noted unsanitary conditions, including dirty tables, floors, and food preparation areas.
Order Accuracy
A significant number of reviews mentioned incorrect orders and missing items, indicating a lack of attention to detail.
Long Wait Times
Customers expressed frustration over excessively long wait times for orders, often exacerbated by understaffing.
- ALAthena Loughrin3 days ago5.0Staff was friendly and fast!
- CHCharles Hokky4 days ago5.0It's stressful enough going to the Clinic to visit my sick father but I am so happy that Panera bread is there. It's a comfort knowing that I can get healthy food, a cup of coffee and friendly service. It's was very busy but the staff was kind and efficient. My bacon turkey bravo was excellent!
- CSCharlene SuraceJan 2, 20261.0I will let the pictures do most of the talking. I ordered w/o cheese. And this is what I got. No tomato, salt & pepper and barely an egg. From 4 slices of avocado to 1. Those "working" this location (inside a hospital) could really use some empathy, accuracy and efficiency training. In all honesty - this location should be closed for its horrible quality & service
- AKAlex KeesDec 22, 20251.0Dec 22, 2025 8am I wish I had read the reviews before I ordered... This place is absolutely filthy, the coffee station was a complete mess, an employee came out to replace a coffe urn only because a customer had to ask for it as it was empty, the urn was replaced and nothing was cleaned up and wiped down... upon entering the dining area I couldnt find a clean table to sit at, 90% of the tables were dirty, the floor was filthy, this had to have been from the day before as it was only 8 o'clock in the morning. Horrible experience considering this location is in the lobby of one of the best hospitals in the country/world! No cash accepted!... why?? Never Again!
- JWJulius WilliamsDec 8, 20251.0Absolutely foul. How are they even open in a hospital!? Turkey was old, lettuce was rotted, tomatoes rotted. Attitudes out of this world! They were complaining about customers LOUD AND CLEAR for everyone to hear! How can you actually be feeding transplant patients this poison!? Eventually you will be held liable when someone gets extremely sick or dies. This is very serious, I just don't understand. DISGUSTING 0/10. DO BETTER
Frequently Asked Questions About Panera Bread
Does Panera Bread in Cleveland accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the operating hours for Panera Bread in Cleveland?
Panera Bread is open 24 hours a day, every day of the week.
Does Panera Bread in Cleveland offer delivery services?
Panera Bread Cleveland does not offer delivery services at this location.
Can I order food online for quick pick-up at Panera Bread Cleveland?
Yes, you can order online for rapid pick-up using their website or mobile app.
What payment options are accepted at Panera Bread Cleveland?
Accepted payment methods include American Express, Cash, Discover, Mastercard, and Visa.
What types of meals are served at Panera Bread Cleveland?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What are some popular menu specialties at Panera Bread Cleveland?
Popular specialties include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Artisan Breads, Flatbread Sandwiches, Soup in a Breadbowl, and Vegetarian Broth Bowls.
Is there Wi-Fi available at Panera Bread Cleveland?
Yes, Panera Bread offers complimentary Wi-Fi for customers.
Which nearby places can I visit before or after dining at Panera Bread Cleveland?
Nearby places include KeyBank ATM for financial services, Subway for additional dining options, and Joseph-Beth Booksellers for a bookstore experience.
Are there medical services close to Panera Bread Cleveland?
Yes, several medical centers and doctors are nearby, including CCF KK Building (Global Patient Services), Cleveland Clinic Hearing and Balance, and Cleveland Clinic Head & Neck Institute, which can be convenient for patients or visitors in the area.
Is parking available near Panera Bread Cleveland?
Yes, CCF J Building Valet Parking is located close to Panera Bread, providing convenient parking options for customers.