Panera Bread

3.6
649 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Cleveland is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
11462 Euclid Avenue, Cleveland, OH
44106, United States

Hours

Reviews

3.6
649 reviews
5 stars
249
4 stars
161
3 stars
80
2 stars
39
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.

Food Quality

Several customers reported issues with food quality, including incorrect orders, cold or burnt food, and unsanitary conditions.

Cleanliness

Many reviews mentioned dirty dining areas and restrooms, contributing to a negative overall experience.

Long Wait Times

Customers frequently complained about long wait times for orders, both in-store and for online pickups.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money.
  • NK
    Nyla Koonce
    Oct 25, 2025
    1.0
    Decided to come here to study. Mid study session around 6pm we were asked to move to a completely different side of the store so that the employees could close a portion of the store before closing time to speed up their closing process. This was inconvenient, pointless, and didn't really make sense since the store doesn't close until 8.
  • SL
    Source Lorde
    Aug 31, 2025
    5.0
    I had a phenomenal experience today at Panera Bread. The food was delicious, the cashier was friendly and went above and beyond what I am use to at any Panera. Even the cooks were friendly and made sure I was properly notified that my food was ready, as I was distracted and away from the pick up area. I have no idea what any names are but Kudos to this Panera for hiring great people and creating an environment of good customer service. They have a new menu item, Italian steak mozzarella. We all loved it. (chefs kiss) Which made me order one to go.
  • GG
    GENERAL
    Aug 26, 2025
    3.0
    WAS ONLY HERE TO PICK UP A GRUB HUB ORDER, THE CASHIER WAS SLOW, THE STAFF / EMPLOYEES ARE RUDE. THERE'S NO PARKING @ THIS LOCATION ON EUCLID IN CLEVELAND
  • JW
    Jack Wall
    Jul 25, 2025
    1.0
    Walked in to order and waited for 10 minutes and no one helped me. Bad service
  • PW
    Pat Willis
    Jul 14, 2025
    4.0
    Service is always good and the restaurant and restrooms are clean.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the opening hours of Panera Bread in Cleveland?

Panera Bread is open from 7:00 AM to 8:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.