McDonald's

3.6
1593 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7015 Detroit Ave, Cleveland, OH
44102, United States

Hours

Reviews

3.6
1,593 reviews
5 stars
614
4 stars
350
3 stars
274
2 stars
116
1 star
239

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff is mixed; while some customers praised friendly and efficient service, others reported rude behavior and unprofessionalism.

Food Quality

Numerous complaints about food quality, including cold and improperly prepared items, with some customers experiencing food poisoning.

Service Speed

Long wait times reported frequently, especially during peak hours, leading to customer frustration.

Cleanliness

Concerns raised about cleanliness in the dining area and bathrooms, with some customers noting unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, particularly with mobile and delivery orders.
  • KK
    Kim
    2 days ago
    1.0
    Went to get student their reward. And they were out of a lot of things. No toys for the happy meals, no frozen blue raspberry. For lunch time pick up food was cold. I won't do that for a reward again. Kids were disappointed.
  • MG
    Melinda Gamez
    Dec 28, 2025
    5.0
    The best and friendliest staff anywhere in Lakewood! Truly a pleasure every time. Efficient and organized.
  • HO
    Hipo Optimus
    Dec 27, 2025
    1.0
    Absolutely unacceptable. I bought a dinner box from this McDonald’s last night to feed my family, and it made my entire family sick. Not one person — everyone. Stomach pain, nausea, and a miserable night because of food that clearly was not handled or cooked properly. This is not just “bad service,” this is a serious health and safety issue. When you’re paying to feed your family, the bare minimum expectation is that the food won’t make you sick. The lack of quality control here is disgusting. We will never be returning, and I strongly suggest management gets this under control before they seriously harm someone. PSA: WORST McDonalds in Cleveland !!!🤬🤬
  • SH
    Sabia Hardy
    Dec 21, 2025
    3.0
    They ran out of fish 🐟 and didn't give us our nuggets we ordered and I was too far gone to realize it... Always, check your bag People 😂😂
  • DY
    Dave York
    Dec 12, 2025
    2.0
    ugh this drive through is almost always 6+ cars deep and slooooow even at non peak times. i usually end up getting out of line and just going to the McDonald’s on 117th St.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 7015 Detroit Ave, Cleveland?

McDonald's at 7015 Detroit Ave is open daily from 7:00 AM to 10:00 PM.

During what hours is McDonald's drive-thru available?

The drive-thru at this McDonald's location operates daily from 6:00 AM to midnight.