Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,297 reviews
5 stars
667
4 stars
375
3 stars
457
2 stars
271
1 star
527
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported long wait times, disorganized service, and rude staff, leading to a negative dining experience.
Food Quality
Many reviews mentioned cold or subpar food, with specific complaints about incorrect orders and unsanitary conditions.
Cleanliness
Several customers noted issues with cleanliness, including dirty restrooms and trash around the location.
Customer Experience
Mixed feedback on customer service, with some praising individual staff members while others reported disrespectful interactions.
Operational Issues
Frequent complaints about the drive-thru and dining room hours not being adhered to, along with problems with mobile orders and kiosks.
- AVApril vanoverNov 15, 20254.0The staff was pretty good for the most part
- CBCraig BloomOct 31, 20251.0Disorganized slow clueless drive through not working give the wrong information
- RLRochelle LawsonOct 24, 20252.0The McDonald's on Broadway is RUDE DISRESPECTFUL FIRE THEM ALL HALF YOUR FOOD WRONG ORDERS THEY SMOKE WEED I KNOW I DO BUT YOUR WORKING GET A NEW CREW !!!!!!!!!!!
- CAC AmblerOct 15, 20251.0Takes 20 minutes or more at this drive thru which unfortunately leaves plenty of time fore people to come up and ask for money this is 2 of these restaurants that they do it at. Service is long in the drive thru food is alway sub par warm at best and fries are never good hard and tasteless most times. And cheeseburgers are usually ok but few times they were also warm at best, tasteless and just nasty. Also when did fast food become park and waits in the drive thru? Times have to be better than this cause im sorry but if they are being paid more than me 11.50 hr and can't get it done fast and better food they dont deserve more than that an hour. Just saying.
- MCmarice CurryOct 1, 20251.0This location is unhygienic disrespectful and has absolutely no customer service experience at all the staff are rude and I watched one member drop a party on the ground and lace it on a bun and serve itim a trucker and take my food intake seriously please beware eating at this location
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 6332 Broadway Avenue, Cleveland?
McDonald's at 6332 Broadway Avenue in Cleveland is open daily from 6:00 AM to 10:00 PM, except on Sundays when it opens at 7:00 AM.
When is the drive-through service available at this McDonald's location?
The drive-through at this McDonald's is open every day from 6:00 AM until midnight.
Can I order McDonald's delivery from this location and what are the delivery hours?
Yes, delivery is available from 6:00 AM to 10:30 PM Monday through Saturday, and from 7:00 AM to 10:30 PM on Sundays.
What pickup and delivery services does McDonald's offer at this location?
They offer curbside pickup, standard delivery, same-day delivery, and no-contact delivery options.
Which payment options are accepted at McDonald's on Broadway Avenue?
Payment methods accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this McDonald's location has a drive-thru service available.
How can I order from McDonald's via mobile apps?
You can order using the McDonald's App available on the Apple App Store and Google Play Store, with quick links provided to download the app.
What nearby places can I visit after dining at McDonald's on Broadway Avenue?
After dining, you can visit nearby places such as Morgana Park for outdoor activities or TNT Fashions for clothing shopping.
Are there other fast food options near McDonald's at 6332 Broadway Avenue?
Yes, nearby fast food options include Rally's at 6430 Broadway Ave, Mr. Hero sandwich shop, Popeyes Louisiana Kitchen, and Sam Sylk's Chicken And Fish.
What services and amenities are available at this McDonald's location?
This McDonald's offers services such as DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi for customers.