McDonald's

3.2
2299 reviews
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Business Details

6332 Broadway Avenue, Cleveland, OH
44105, United States
(216) 441-0180
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6332 Broadway Avenue, Cleveland, OH
44105, United States

Hours

Reviews

3.2
2,299 reviews
5 stars
667
4 stars
376
3 stars
456
2 stars
271
1 star
529

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at both the drive-thru and counter, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, with reports of unclean facilities and food safety concerns.

Staff Attitude

Customer service experiences varied widely, with numerous complaints about rude or unhelpful staff, although some positive interactions were also mentioned.

Food Quality

The quality of food was inconsistent, with reports of cold or poorly prepared items, though some customers did enjoy their meals.
  • JH
    Janine Hallbom
    Dec 7, 2025
    1.0
    6:45 am Sunday, the internet says they are open, sat at drive-thru for at least 7 minutes and no one bothered to say anything.
  • TJ
    Toy (Ms. Jackson)
    Nov 26, 2025
    1.0
    I dont understand how they manage to mess up every single order i make at this place. Are yall okay? It dont make sense that they can't even make a simple iced tea correctly. If i order a 2 cheese burgers (#9) meal large size with no ketchup.. how do i receive 1 cheese burger no ketchup and 2nd cheese burger with ketchup, a large fry (cold btw) and a medium iced tea? Then they arguing with me like i messed up. The worst McDonald's ever. They're all slow.
  • EE
    Erica Eldridge
    Nov 25, 2025
    1.0
    Absolutely. The worst McDonald's I have ever been into I walked into the women's bathroom and in one of these stalls, there was a literal pile of human feces in the floor covered app by a pair of shorts or underwear, something with a wet floor sign in front of the stall telling you, not to go in, I had went outside and told the workers that it was in there, and they just looked at me like I was stupid and basically told me that they weren't going to do anything about it that they've already got a wet floor sign there. It to.\nOk , me going out there and threatening them with the health department for them to clean it
  • AV
    April vanover
    Nov 15, 2025
    4.0
    The staff was pretty good for the most part
  • CB
    Craig Bloom
    Oct 31, 2025
    1.0
    Disorganized slow clueless drive through not working give the wrong information
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 6332 Broadway Avenue, Cleveland?

McDonald's at 6332 Broadway Avenue in Cleveland is open daily from 6:00 AM to 10:00 PM, except on Sundays when it opens at 7:00 AM.

When is the drive-through service available at this McDonald's location?

The drive-through at this McDonald's is open every day from 6:00 AM until midnight.