Brand Certified
McDonald's
2.9(2153 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
9101 Kinsman Ave, Cleveland, OH
44104, United States
Certified by McDonald's • Feb 22, 2026
(216) 721-3111
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
2.9
2,153 reviews
5 stars
539
4 stars
334
3 stars
397
2 stars
236
1 star
647
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some experiencing fresh and hot meals while others received cold or improperly prepared items.
Service Speed
Many reviews highlighted long wait times for food, both in the drive-thru and inside, with some customers waiting over 30 minutes.
Customer Service
Feedback on staff behavior was mixed; some praised friendly service while others reported rudeness and unprofessional attitudes.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.
Operational Hours
Customers expressed frustration over incorrect posted hours, with reports of the location being closed when it was supposed to be open.
- RBronell burstonFeb 2, 20261.0The worst McDonald’s ever. Every time I come in here my wait over 40 minutes for food. They always seem to be under staff in the staff that they have is under concernd This is my neighborhood, McDonald’s and my kids often want McDonald’s so it’s hard to avoid. But it’s very frustrating coming in here
- LLLonnieJan 15, 20265.0Good fresh hot food
- BHByron HoardJan 9, 20265.0The food was fresh and delicious hot,just made. That how all take out should be
- FMFrank MorenoJan 7, 20261.0Is not 24 hours Im here right now and is closed
- DJDonald Banks JrDec 28, 20251.0Looked up hours online and says its 24hrs. Put in 2 online orders, but when I pulled up to drive thru was told over speaker that they were closed. I told him that I had a mobile order and he tells me I can go on app to cancel. All lights were on, board lit up, and it was 1058 when I pulled up to speaker. Store hours not matching online and if they were closed then mobile orders should have been turned off.
Frequently Asked Questions About McDonald's
What are the delivery hours of McDonald's at 9101 Kinsman Ave, Cleveland?
Delivery is available Monday to Saturday from 6:00 AM to 10:30 PM, and on Sunday from 7:00 AM to 10:30 PM.
When is the McDonald's drive-thru open at this location?
The drive-thru is open Monday to Thursday from 6:00 AM to 11:00 PM, Friday and Saturday until midnight, and Sunday from 6:00 AM to 11:00 PM.
Is McDonald's open 24 hours every day at 9101 Kinsman Ave?
Yes, this McDonald's location is open 24 hours every day of the week.
What services does McDonald's offer at this location?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
Which payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food online or via an app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What types of menu options does this McDonald's serve?
McDonald's serves a variety of menu options made with quality ingredients including burgers, breakfast items, coffee, sandwiches, and ice cream desserts.
What nearby places can I visit before or after dining at McDonald's on Kinsman Ave?
You can visit Wade Park District, a nearby park and museum, or the Kinsman Party Center for events and concerts.
Are there any nearby convenience stores or gas stations close to this McDonald's?
Yes, Shell gas station and convenience store and Little Eagle Food Market grocery and liquor store are nearby, convenient for additional errands.
What local services can customers find nearby McDonald's at 9101 Kinsman Ave?
Nearby services include KeyMe Locksmiths for key services, ecoATM for mobile recycling, and Media Wireless for mobile phone needs.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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