McDonald's

3.1
2550 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3782 W 150th St, Cleveland, OH
44111, United States

Hours

Reviews

3.1
2,550 reviews
5 stars
747
4 stars
466
3 stars
436
2 stars
220
1 star
681

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, undercooked, or incorrect food items, leading to dissatisfaction.

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with complaints about poor management and lack of customer care.

Order Accuracy

Frequent issues with missing items and incorrect orders were noted, causing frustration among customers.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the dining area.

Service Speed

Customers experienced long wait times in both drive-thru and in-store, often with little acknowledgment from staff.
  • ZF
    Zachary Fries
    1 day ago
    1.0
    Terrible experience. Ordered on the app and arrive to the drive through filled with cars. Sat there for 10 minutes as nothing moved. Went to the other McDonald’s across town. Choose a different McDonald’s
  • CC
    Case
    Jan 5, 2026
    1.0
    Don't go here. They constantly don't answer the drive-thru because they're not 24 hours or anything and obviously nobody's in there even though you can see them standing around. Happens all the time. You're there to earn your paycheck kiddos. Work for it it's super hard to say welcome to McDonald's what can I get for you. I feel for you dearly. Tough job. The hardest
  • LR
    Leigh Romaine
    Dec 26, 2025
    1.0
    Worst food ever!!! We ordered food. Half the meal missing, everything tasted like it had been sitting for hours. Hate to be the Karen but that manager will be getting a call. I got sick shortly off their fries. Don’t go to this location. Yuck! 🤢
  • GG
    Gucci Gambino
    Dec 11, 2025
    2.0
    I told the manager about it being slippery and icy outside and I almost slip and fell and she did not care. She did not do anything and she had a straight up attitude
  • LM
    Louise McLaughlin
    Dec 8, 2025
    2.0
    Do not know how to deal with customers. Poor impolite customer service accusing customer of cheating cashier. No customer service etiquette. A lot of loafers. I will go to the suburbs next time.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open daily from 4:00 AM to 3:30 AM the next day.

What are the drive-thru hours at this McDonald's?

The drive-thru is open every day from 4:00 AM until 3:30 AM.