McDonald's

3.2
2538 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3782 W 150th St, Cleveland, OH
44111, United States

Hours

Reviews

3.2
2,538 reviews
5 stars
746
4 stars
464
3 stars
435
2 stars
218
1 star
675

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful staff to rude and dismissive behavior from employees and managers.

Food Quality

Customers reported inconsistent food quality, with some receiving fresh and hot meals while others experienced cold or improperly prepared items.

Wait Times

Many reviews highlighted long wait times in both the drive-thru and inside the restaurant, with some customers expressing frustration over delays.

Order Accuracy

Numerous customers noted issues with order accuracy, including missing items and incorrect orders, leading to dissatisfaction.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including unsanitary conditions and a lack of attention to the dining area.
  • KM
    Kim Miller-Withrow
    6 days ago
    1.0
    Very rude workers. Tried to charge different prices than posted which is illegal. Apparently everyone there is a manager.
  • JD
    Justyn Deleva
    Nov 15, 2025
    1.0
    Would not answer at speaker at 4:30 AM. Pulled around for them to shout through closed glass that they're not open yet despite posted hours.
  • EK
    Eric Knight
    Nov 3, 2025
    1.0
    Fries are ALWAYS undercooked sometimes cold. Sometimes peppered in cleaning chemicals and soot. No monopoly pieces less than a week into monopoly. Someone obviously stole all the monopoly packages because they’ve been out for at least 10 days now.
  • KH
    Kolby Hawk
    Oct 31, 2025
    1.0
    the manager Donnivan V was very disrespectful and didn't do anything about the hair in my food
  • BZ
    Bernard Zarnesky
    Oct 28, 2025
    5.0
    Sometimes I just get to craving for Mickey D's breakfast. A sausage McMuffin with egg, a hash brown, and an orange juice or coffee for $5. How can you say no. It's awesome

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open daily from 4:00 AM to 3:30 AM the next day.

What are the drive-thru hours at this McDonald's?

The drive-thru is open every day from 4:00 AM until 3:30 AM.