Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold, undercooked, or incorrect food items, leading to dissatisfaction.
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with complaints about poor management and lack of customer care.
Order Accuracy
Frequent issues with missing items and incorrect orders were noted, causing frustration among customers.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the dining area.
Service Speed
Customers experienced long wait times in both drive-thru and in-store, often with little acknowledgment from staff.
ZF
Zachary Fries
1 day ago
1.0
Terrible experience. Ordered on the app and arrive to the drive through filled with cars. Sat there for 10 minutes as nothing moved. Went to the other McDonald’s across town. Choose a different McDonald’s
CC
Case
Jan 5, 2026
1.0
Don't go here. They constantly don't answer the drive-thru because they're not 24 hours or anything and obviously nobody's in there even though you can see them standing around. Happens all the time. You're there to earn your paycheck kiddos. Work for it it's super hard to say welcome to McDonald's what can I get for you. I feel for you dearly. Tough job. The hardest
LR
Leigh Romaine
Dec 26, 2025
1.0
Worst food ever!!! We ordered food. Half the meal missing, everything tasted like it had been sitting for hours. Hate to be the Karen but that manager will be getting a call. I got sick shortly off their fries. Don’t go to this location. Yuck! 🤢
GG
Gucci Gambino
Dec 11, 2025
2.0
I told the manager about it being slippery and icy outside and I almost slip and fell and she did not care. She did not do anything and she had a straight up attitude
LM
Louise McLaughlin
Dec 8, 2025
2.0
Do not know how to deal with customers. Poor impolite customer service accusing customer of cheating cashier. No customer service etiquette. A lot of loafers. I will go to the suburbs next time.
What are the operating hours of this McDonald's location?
This McDonald's is open daily from 4:00 AM to 3:30 AM the next day.
What are the drive-thru hours at this McDonald's?
The drive-thru is open every day from 4:00 AM until 3:30 AM.
Does this McDonald's offer delivery services?
Yes, delivery is available daily from 4:45 AM to 3:15 AM through their online ordering system.
Which pickup and delivery options are available at this McDonald's?
Customers can use curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's location has a drive-thru available for customer convenience.
What nearby fast food options are available around this McDonald's?
Nearby fast food options include Taco Bell and Rally's at 3806 West 150th Street, which can be alternatives for different tastes.
What other dining or café options are close to this McDonald's?
The Wash House and Cafe and Starbucks are nearby for those looking for different cafe or coffee shop experiences.
Are there any notable nearby services that visitors might find useful?
Nearby services include automotive repair at CLS and Gray Tech International, medical centers like MetroHealth West Park Health Center, and shopping options such as Ross Dress for Less and Burlington.