Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Operational Issues
Customers frequently reported that the restaurant was not open during advertised hours and had inconsistent service.
Food Quality
Mixed feedback on food quality, with some customers receiving cold or incorrect orders, while others enjoyed their meals.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
Management Problems
Many customers expressed dissatisfaction with management, citing disorganization and lack of effective leadership.
JF
Jennifer Frisby
Nov 16, 2025
5.0
The drive thru cashier was super sweet!
AD
Angel Dotsey
Nov 13, 2025
1.0
One of the workers was eating lollipops while making hash browns at 7am 🤢🤮🤮 then asked me how did I get in the doors supposed to be locked still. Very Unprofessional and just flat out nasty ash!
DC
Darvell Cohen-singleton
Oct 19, 2025
1.0
Disrespectful staff restaurant is said to be open to 11pm but not the inside? Most door were locked was able to get inside finally and tge lady at the counter shouted lock the doors make sure tgey ckosed in tired of people coming in here! Like how if your open till 11pm. Yall have a machine taking orders how does this change your job? Yeah ill skip this next time!
SD
Stuart Dunn
Oct 14, 2025
1.0
Perhaps the worst McDonald's in Cleveland.
MG
Mark Gallaugher
Oct 10, 2025
1.0
Never open on time drive to always slow 45-hour late every morning