McDonald's

2.8
2123 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15110 Saint Clair, Cleveland, OH
44110, United States

Hours

Reviews

2.8
2,123 reviews
5 stars
472
4 stars
318
3 stars
392
2 stars
252
1 star
689

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, both in the drive-thru and inside the restaurant, often waiting over 20 minutes without acknowledgment.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and lack of communication.

Cleanliness

The restaurant was frequently described as dirty, with reports of unkempt staff and unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor food quality.

Operational Hours

The location often closed earlier than advertised and had inconsistent hours, leading to customer frustration.
  • MB
    Michael Bruce
    Jan 3, 2026
    4.0
    I ordered a fish fillet customized and received the standard fish fillet which has too much tartar sauce for my taste, and I'm not pleased that I paid for an extra slice of cheese I didn't receive or get the pickles.
  • TB
    tamelia brown
    Dec 30, 2025
    3.0
    We had too circle twice in drive through line because no1 was answering and food was hard and cold for the wait it shld of been fresh bit wasnt
  • RO
    Ralph Ortiz
    Dec 27, 2025
    1.0
    Slowest service of all places.
  • MD
    Marquise Dukes
    Dec 27, 2025
    1.0
    Sat in Drive thru line for 20 mins at 8am on a Saturday with only 3 cars in line no acknowledgment whatsoever cars honking horns , yelling at the loudspeaker and nothing … Cancelled my mobile order and left and went elsewhere
  • TG
    Teresa Gilbert
    Dec 23, 2025
    2.0
    They don't like you to come inside the restaurant. They service the drive thru quickly, but when you go inside, they don't even acknowledge that you are there. They just go about their business preparing food for the drive thru. I have yet to see a manager in there.

Frequently Asked Questions About McDonald's

What are the regular in-store opening hours for McDonald's at 15110 Saint Clair, Cleveland?

McDonald's is open daily from 6:00 AM to 9:00 PM.

During which hours is the McDonald's drive-thru available?

The drive-thru is open every day from 6:00 AM until midnight (12:00 AM).