Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,667 reviews
5 stars
930
4 stars
471
3 stars
459
2 stars
211
1 star
596
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about stale fries and missing items.
Cleanliness
Several customers noted unsanitary conditions, including dirty bathrooms and unclean dining areas.
Management Issues
There were complaints about management's lack of responsiveness and poor handling of customer concerns.
- PTPatrick T2 days ago1.0Drive through between 1:50 and 1:55 today jan 10th lady handing out my food said she had to pull me because i forgot to order a sauce at the menu. She said she has to charge me i had the 50 cents for the sauce and i said why would you have to pull me for a sauce? She said she didnt have it in front of her. So had to come inside to purchase and sauce? Terrible customer service. My order was also wrong it was literarily one mc chicken no mayo!!! Instead it was completely plain meaning it had no lettuce. Your workers worried about good drive through times or customer service? Thanks for wasting my time though i appreciate it.
- DDDenice Delaney4 days ago5.0Stopped here late night my order came out correct and everything was fresh and hot thank you!
- JRJovani ReyesDec 28, 20255.0Had a miscommunication with the mobile ordering app, it allowed me to order breakfast and they were out of everything. Chris the manager 12/28/2025 accommodated my order and although I had to wait it got done.
- ENElizabeth NovotnyDec 22, 20255.0Excellent service!!! Bathroom CLEAN with PLENTY of paper!!! Absolutely wonderful!!! Service was quick and accurate!!! Thank you!!! His blessings!!! Merry Christmas!!!
- CBChris BakerDec 9, 20251.0As a DoorDash driver every time I have to come here I cringe… Doesn’t matter the time of day I know it’s going to be a long wait
Frequently Asked Questions About McDonald's
Where is this McDonald's location situated?
This McDonald's is located at 10710 Lorain Ave, Cleveland, OH 44111, United States.
What are the operating hours for this McDonald's?
This McDonald's is open 24 hours a day, every day of the week.
Does this McDonald's offer drive-through services?
Yes, the drive-through at this McDonald's is open 24/7 every day.
What delivery options are available at this McDonald's?
Delivery options include curbside pickup, standard delivery, same-day delivery, and no-contact delivery.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What payment methods does this McDonald's accept?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have any special rewards or offers?
Yes, you can earn points for free food through MyMcDonald's Rewards. More details are available on their website.
Are there any other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Subway, Pizza Hut, Domino's Pizza, and Taco Bell, providing various menu choices after your visit.
What healthcare facilities are close to this McDonald's?
Cleveland Clinic - Physicians Center Fairview Westown and Destiny Dental are nearby, convenient for a meal after or before your appointment.
Which retail stores can I find near this McDonald's?
Nearby retail stores include DTLR for footwear and clothing, VILLA clothing store, School Uniforms store, Sally Beauty, and Westown Furniture.