Brand Certified
Krispy Kreme
3.3(544 reviews)
Certified by Krispy Kreme • Feb 22, 2026
Business Details
6261 Mayfield Rd, Cleveland, OH
44124, United States
Certified by Krispy Kreme • Feb 22, 2026
(216) 329-0256
Certified by Krispy Kreme • Feb 22, 2026
https://site.krispykreme.com/oh/cleveland/6261-mayfield-rd
Certified by Krispy Kreme • Feb 22, 2026
About
Certified by Krispy Kreme • Feb 22, 2026
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Cleveland.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Krispy Kreme • Feb 22, 2026
Hours
Certified by Krispy Kreme • Feb 22, 2026
Reviews
3.3
544 reviews
5 stars
238
4 stars
49
3 stars
49
2 stars
38
1 star
170
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including unhelpful staff, long wait times, and rude interactions.
Product Availability
Frequent complaints about limited donut options and unavailability of pre-ordered items.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the store.
Freshness of Donuts
Customers expressed disappointment with stale or old donuts, indicating inconsistency in product quality.
Operational Issues
Customers noted that the store often had locked doors during open hours and slow service, leading to frustration.
- LJL JoyceFeb 14, 20265.0There was a mix up with a third party delivery driver and my order was not delivered. The employee who answered the phone was gracious and professional and resent my order at no charge ensuring the delivery driver had the right information. Thank You!
- JKJerri KelleyFeb 14, 20265.0This is a GREAT Krispy Kreme! They are Awesome! Their donuts are the best! They were making fresh ones when we came in and the man working gave us each a hot fresh one! Best dounut ever! I would Highly recommend!! The staff was all great, helpful, and extremely friendly! I live 25+ minutes away and I will definitely be going back.
- EMEric MFeb 1, 20261.0Krispy Kreme needs to deeply evaluate the caliber of staff they hire. The employee running the drive-thru might as well not work there, based on the amount they seem to be unaware of the menu. You would have thought I was speaking Chinese, how many times I had to repeat myself. I understand that everyone has an off day, but based on my experience from multiple visits and reading other customers' reviews, this seems to be a recurring issue. Donuts are still decent but be prepared for 20 questions to get to your jelly-filled reward.
- MGM GJan 31, 20261.0Store was open but the doors were locked and you could only use the drive thru. The person working the drive thru was unfriendly and clearly does not like or care about working there. Having to repeat donut questions multiple times because the person did not know the menu at all. Will not return to this location. Would rather visit a donut shop with happy employees and staff who appreciate their job and customers.
- DGD GJan 31, 20261.0Don’t waste your time drive out to Parma this has been the worst customer experience I’ve ever had at a Krispy Kreme. The store said the main dining room was open but the sores were locked so we were forced to go through drive-thru, the lady in drive through had no idea what donuts they carry, and she was incredibly rude. The drive through kiosk advertised the featured donuts so we asked for those and she said they didn’t have them, so we named the donuts individually and guess what they actually did carry them. It was a painful experience.
Frequently Asked Questions About Krispy Kreme
What are the regular operating hours for Krispy Kreme in Cleveland?
Krispy Kreme in Cleveland is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
When is the Krispy Kreme drive-through service available?
The drive-through is open from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and extended hours until 11:00 PM on Friday and Saturday.
Can I order Krispy Kreme for delivery, and what are the delivery hours?
Yes, delivery is available daily from 6:15 AM to 9:45 PM Monday through Thursday and Sunday, with extended hours until 10:45 PM on Friday and Saturday.
What are the pickup hours for orders at Krispy Kreme Cleveland?
Pickup orders can be collected from 6:00 AM to 9:45 PM Monday through Thursday and Sunday, and until 10:45 PM on Friday and Saturday.
What payment options does Krispy Kreme Cleveland accept?
They accept American Express, Cash, Discover, MasterCard, and Visa for payment.
Does Krispy Kreme Cleveland offer coffee and breakfast items?
Yes, Krispy Kreme serves coffee and breakfast items along with their desserts and doughnuts.
Is there convenient parking available at Krispy Kreme Cleveland?
Yes, Krispy Kreme offers free parking in a lot and on the street, with no paid street parking required.
Are there nearby places where I can continue dining or shopping after visiting Krispy Kreme?
Yes, nearby you can visit Gaetano's Restaurant for Italian cuisine, Panini's Bar and Grill for sports bar fare, and Giant Eagle supermarket for groceries and bakery items.
If I need financial services near Krispy Kreme Cleveland, where can I go?
You can access services at Huntington Bank Mayfield Heights Office, Citizens bank, Charter One Bank, or use the Huntington Bank ATMs nearby.
What nearby stores provide automotive services close to Krispy Kreme?
Nearby automotive options include Speedy Auto Service, AutoZone, Midas for repairs and oil changes, and Batteries Plus Bulbs for parts and accessories.
Brand Certified Facts from Krispy Kreme
Krispy Kreme partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website