Five Guys

4.3
1313 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3273 Steelyard Drive in Cleveland is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3273 Steelyard Drive, Cleveland, OH
44109, United States

Hours

Reviews

4.3
1,313 reviews
5 stars
786
4 stars
313
3 stars
105
2 stars
36
1 star
73

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the burgers and fries for their taste and freshness, although some noted inconsistencies in preparation.

Service

The staff received positive feedback for being friendly and attentive, though there were occasional reports of slow service.

Pricing

Many customers found the prices to be high for fast food, with some expressing that the value did not meet their expectations.

Cleanliness

The restaurant was often described as clean and well-maintained, contributing positively to the dining experience.

Consistency

While most customers enjoyed their meals, a few expressed disappointment with specific locations, indicating variability in quality across different stores.
  • KK
    Kincy Kevin
    2 days ago
    5.0
    The best food fresh
  • CJ
    cedric “ceestone1” johnson
    3 days ago
    2.0
    Staff great, food not and overpriced ordered two bacon cheeseburger and 1 large fry the bag busted due to over saturated oil from fries both cheeseburger were dry and hardly any condiments on them when I ask for everything on it.
  • VR
    Vanessa Reaves
    Oct 22, 2025
    5.0
    I love the fact I can't get a burger wrapped in lettuce.
  • PA
    Photographer / AbdulWahab
    Oct 22, 2025
    5.0
    One of the best burgers here in America
  • RC
    ROBERT MORRIS (MORRIS THE BATTLE CAT)
    Oct 11, 2025
    5.0
    Outstanding

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.