Brand Certified
Five Guys
4.3(1322 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
3273 Steelyard Drive, Cleveland, OH
44109, United States
Certified by Five Guys • Feb 22, 2026
(216) 398-2222
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/3273-steelyard-drive
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3273 Steelyard Drive in Cleveland is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.3
1,322 reviews
5 stars
790
4 stars
314
3 stars
105
2 stars
39
1 star
74
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being delicious and fresh, though some noted issues with dryness and sogginess.
Service
The staff received positive feedback for being friendly and attentive, although there were complaints about slow service during busy times.
Pricing
Many customers found the food to be overpriced, with several comments indicating that the cost did not always match the quality.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
- TMTaylor morstFeb 14, 20262.0I will not return to this location. I walked in and was not greeted. I then stood at the pick up area because I ordered my food online. I was not acknowledged for 5-10 minutes even though I made eye contact with almost every employee visible. Two of them went on break and still didn’t offer assistance. When I spoke up then they waned to act like I was being unreasonable. Also I don’t understand why you confirm the last name when I told you the first name and you only have one order not picked up for the first name but that is more a nitpick situation. Not impressed! The food was good and hot though.
- WMWilliam MoncriefFeb 4, 20265.0Good
- DDDanielleJan 25, 20261.0It’s 3:42pm and they are closed. Allowed to order online but NO ONE IS THERE for me to pick up! This is the very last time giving this location a shot. Ridge Town it is!
- DDdarrell ragland (dnice)Jan 6, 20262.0The Cajun fries were greasy the bottom of the bag greasy like he just dumped the 🤮🤮🤮🤮
- JJj102cborne jceeDec 16, 20255.0Excellent meal for the trip
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 3273 Steelyard Drive accept reservations?
No, Five Guys at this location does not accept reservations.
What are the operating hours for Five Guys at Steelyard Drive?
This Five Guys location is open daily from 11:00 AM to 10:00 PM for dine-in and from 11:00 AM to 9:30 PM for delivery.
Can I order Five Guys for delivery at the Steelyard Drive location?
Yes, delivery is available daily from 11:00 AM to 9:30 PM via their online ordering platform.
What payment methods are accepted at Five Guys Steelyard Commons?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Five Guys offer gluten-free menu options?
Yes, sandwiches like burgers, hot dogs, and the veggie sandwich are available without buns using wraps or bowls. However, products containing buns and certain condiments contain gluten, and cross-contamination is possible.
How can I customize my burger or milkshake at Five Guys Steelyard Drive?
You can choose from over 250,000 burger customizations and more than 1,000 milkshake combinations to suit your taste.
Is Five Guys Steelyard Drive family-friendly and accessible?
Yes, Five Guys welcomes children, has high chairs, wheelchair accessible entrances and restrooms, and offers casual attire for a comfortable visit.
What are some nearby places of interest around Five Guys at Steelyard Drive?
Nearby points of interest include Bright Now Dental for dental services, ArcelorMittal Steel Heritage Center museum, and shopping destinations like The Home Depot and SKECHERS Warehouse Outlet.
Are there other dining options close to Five Guys at Steelyard Drive?
Yes, nearby eateries include Penn Station East Coast Subs, Burger King, Panda Express, Steak 'n Shake, and Taco Bell for diverse fast food choices.
Can I use public transit or find nearby amenities when visiting Five Guys Steelyard Commons?
While specific public transit details aren't listed, nearby amenities like KeyBank and Bank of America ATMs, Clean Express Auto Wash, and Minute Key locksmith services are conveniently located around the area.
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