Five Guys

4.3
1318 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3273 Steelyard Drive in Cleveland is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
3273 Steelyard Drive, Cleveland, OH
44109, United States

Hours

Reviews

4.3
1,318 reviews
5 stars
789
4 stars
313
3 stars
105
2 stars
38
1 star
73

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting freshness and taste, although some experienced issues with dryness and blandness.

Service

Staff were frequently described as friendly and attentive, contributing positively to the overall experience.

Pricing

Many reviews mentioned that the food is considered expensive, with some customers feeling that the prices do not match the portion sizes or quality.

Cleanliness

The restaurant was often noted for its cleanliness, with customers appreciating the tidy environment.

Consistency

While many customers enjoyed their meals, there were mixed experiences regarding consistency in food quality across different visits.
  • DD
    darrell ragland (dnice)
    6 days ago
    2.0
    The Cajun fries were greasy the bottom of the bag greasy like he just dumped the 🤮🤮🤮🤮
  • JJ
    j102cborne jcee
    Dec 16, 2025
    5.0
    Excellent meal for the trip
  • KK
    Kincy Kevin
    Nov 22, 2025
    5.0
    The best food fresh
  • CJ
    cedric “ceestone1” johnson
    Nov 21, 2025
    2.0
    Staff great, food not and overpriced ordered two bacon cheeseburger and 1 large fry the bag busted due to over saturated oil from fries both cheeseburger were dry and hardly any condiments on them when I ask for everything on it.
  • VR
    Vanessa Reaves
    Oct 22, 2025
    5.0
    I love the fact I can't get a burger wrapped in lettuce.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.