Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cleveland, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
733 reviews
5 stars
277
4 stars
122
3 stars
87
2 stars
65
1 star
182
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor communication and attitude.
Food Quality
Numerous reviews mentioned stale or old food, particularly donuts and coffee, leading to dissatisfaction.
Order Accuracy
Frequent complaints about incorrect orders and missing items, causing frustration among customers.
Cleanliness and Safety
Concerns were raised about unsanitary conditions and locked restrooms, impacting customer experience.
Service Speed
Customers experienced long wait times both in-store and at the drive-thru, often without acknowledgment from staff.
- ANApril N.4 days ago1.0I ordered a double shot of espresso with 6 creamers. The lady at the window said the total was 2.69. I gave her 5.00 and told her to keep 1 dollar for a tip. A tall dark young man came to the window and asked me if he could have a dollar too. I said no, you have to split the tip. I noticed there was no cream in my espresso and told the young man I needed cream. He said I'll have to charge you for that. He said it was 1 dollar. I have him the dollar and he put it in his pocket. I'll never return to this store and I'll let my people know not to go to this store.
- PSPatricia SmithNov 7, 20251.0I had great service but this is the 2nd time I got sick after eating at this specific location. I woke up with diarrhea not long after visiting. Last time I had it from both ends. I dont have this issue in willoughby or eastlake locations just this one.
- TCTrina CarringtonOct 20, 20251.0Every time I get coffee here its old and taste stale.
- CSCecelia SamuelOct 19, 20255.0They are so kind
- EMElvin MaldonadoOct 3, 20255.0Stuff in this Dunkin’ Donuts they’re always on the top of every single order today I walking probably like three or four times and I always was acknowledge and eventually greeting as soon as I walk into the store and eventually the DoorDash you run fluently and they really on top of The functionality of the service, which is what given them today five stars
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' at 8000 Carnegie Ave, Cleveland, OH?
Dunkin' is open daily from 4:30 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What new holiday drinks are available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, return favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead for a fast grab-and-go experience using the Dunkin' mobile app available on both Apple and Android platforms.
What kinds of meals does this Dunkin' serve?
Dunkin' serves breakfast, brunch, and lunch meals.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient service.
What payment methods are accepted at this Dunkin'?
This Dunkin' accepts debit cards, credit cards, and also supports mobile app payments.
Are there nearby dining options to try after visiting Dunkin'?
Yes, nearby restaurants include Grillfather Pizza & Wings, Wasabi Hibachi Restaurant, Reda's Middle Eastern Restaurant, Mr. Hero East 79th, China Mountain III, The Lancer Steakhouse, Hot Sauce Williams, Angie’s Soul Cafe, and International Jamaican Restaurant.
What community centers or recreational facilities are near Dunkin'?
Butterflies & Lilies Community Care Center, which serves as a gym, sports and recreation venue, and community center, is located nearby.
What public services or stores are close to this Dunkin'?
Nearby are useful services and stores like Cedar Wash Laundromat, U-Haul Neighborhood Dealer, Bank of America ATM, Bank of America Financial Center, Cricket Wireless stores, and Discount Desk and Office Supply.