Brand Certified
Dunkin'
3.3(740 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
8000 Carnegie Ave, Cleveland, OH
44103, United States
Certified by Dunkin' • Feb 22, 2026
(216) 331-0686
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cleveland, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.3
740 reviews
5 stars
282
4 stars
123
3 stars
87
2 stars
64
1 star
184
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor service and attitude from employees.
Food Quality
Numerous reviews mentioned stale or old food, particularly donuts and sandwiches, leading to dissatisfaction.
Order Accuracy
Frequent complaints about incorrect orders and missing items, causing frustration among customers.
Cleanliness and Safety
Concerns were raised about unsanitary conditions, including locked bathrooms and unclean food preparation areas.
Speed of Service
Customers experienced long wait times, both in-store and at the drive-thru, often with disorganized service.
- KCKristi CopezFeb 19, 20261.0The coffee beverage was cold & tasted very artificial. AND so was the service. The customer experience was awful! The cashier was rude as though she hates her job and/or her life! Because I had medical tests this morning, I was not able to have my usual morning coffee. We Googled to see what was nearby afterwards. That's how we wound up at this location. Just know, we will NEVER patronize this location ever again! Money & time WASTED!
- CHCassandra HintonFeb 18, 20262.0The coffee was great but the service wasn’t. The cashier at the window did not greet me. I stated good morning and they just barked the amount that was due. I asked for a receipt and they stated they didn’t have paper in the crime. I asked if I can come inside for one and they said yes. I come inside and he just points to the receipt. Not the kind of service I’m used to from Dunkin’
- MHMichael HatfieldFeb 10, 20265.0Great coffee, doughnuts and service!! Plenty of parking and clean store!!
- NTNail Bussin TechFeb 10, 20261.0I have just went to the thur drive and my food was burnt and I had old food. They also said they can’t do no refund and there was no signs informing customer no refund.They said they will remake the food and there was 2 sandwiches. Both was done wrong the 2nd time, the bagel was not toasted and the croissant looked old and burnt, I asked if the can remake the sandwich the third time and it was done right. There was two mangers in the front and they was just standing around talking. One manger was saying it not all that serious. I was also not given the real receipt fr the drive Thur I was just given the paper bag number with my order. There was no long wait, like they was giving old food
- YAyasir abusinJan 31, 20265.0I love it, very friendly people
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' at 8000 Carnegie Ave, Cleveland, OH?
Dunkin' is open daily from 4:30 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What new holiday drinks are available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, return favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead for a fast grab-and-go experience using the Dunkin' mobile app available on both Apple and Android platforms.
What kinds of meals does this Dunkin' serve?
Dunkin' serves breakfast, brunch, and lunch meals.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient service.
What payment methods are accepted at this Dunkin'?
This Dunkin' accepts debit cards, credit cards, and also supports mobile app payments.
Are there nearby dining options to try after visiting Dunkin'?
Yes, nearby restaurants include Grillfather Pizza & Wings, Wasabi Hibachi Restaurant, Reda's Middle Eastern Restaurant, Mr. Hero East 79th, China Mountain III, The Lancer Steakhouse, Hot Sauce Williams, Angie’s Soul Cafe, and International Jamaican Restaurant.
What community centers or recreational facilities are near Dunkin'?
Butterflies & Lilies Community Care Center, which serves as a gym, sports and recreation venue, and community center, is located nearby.
What public services or stores are close to this Dunkin'?
Nearby are useful services and stores like Cedar Wash Laundromat, U-Haul Neighborhood Dealer, Bank of America ATM, Bank of America Financial Center, Cricket Wireless stores, and Discount Desk and Office Supply.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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