Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cleveland, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
731 reviews
5 stars
277
4 stars
122
3 stars
87
2 stars
64
1 star
181
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rudeness from staff and long wait times.
Food Quality
Customers frequently reported stale or old food, particularly donuts and sandwiches, leading to dissatisfaction.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, contributing to frustration.
Cleanliness and Safety
Concerns were raised about unsanitary conditions, including locked bathrooms and lack of proper hygiene practices.
Staff Attitude
While some reviews mentioned friendly staff, many noted a lack of professionalism and care from employees.
- GDGreg DobiesDec 22, 20251.0They don’t know how to make the coffee here raunchy and musty at 9 AM
- ANApril N.Nov 20, 20251.0I ordered a double shot of espresso with 6 creamers. The lady at the window said the total was 2.69. I gave her 5.00 and told her to keep 1 dollar for a tip. A tall dark young man came to the window and asked me if he could have a dollar too. I said no, you have to split the tip. I noticed there was no cream in my espresso and told the young man I needed cream. He said I'll have to charge you for that. He said it was 1 dollar. I have him the dollar and he put it in his pocket. I'll never return to this store and I'll let my people know not to go to this store.
- PSPatricia SmithNov 7, 20251.0I had great service but this is the 2nd time I got sick after eating at this specific location. I woke up with diarrhea not long after visiting. Last time I had it from both ends. I dont have this issue in willoughby or eastlake locations just this one.
- TCTrina CarringtonOct 20, 20251.0Every time I get coffee here its old and taste stale.
- CSCecelia SamuelOct 19, 20255.0They are so kind
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' at 8000 Carnegie Ave, Cleveland, OH?
Dunkin' is open daily from 4:30 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What new holiday drinks are available at Dunkin'?
You can try the new Cookie Butter Cloud Latte, return favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead for a fast grab-and-go experience using the Dunkin' mobile app available on both Apple and Android platforms.
What kinds of meals does this Dunkin' serve?
Dunkin' serves breakfast, brunch, and lunch meals.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru for convenient service.
What payment methods are accepted at this Dunkin'?
This Dunkin' accepts debit cards, credit cards, and also supports mobile app payments.
Are there nearby dining options to try after visiting Dunkin'?
Yes, nearby restaurants include Grillfather Pizza & Wings, Wasabi Hibachi Restaurant, Reda's Middle Eastern Restaurant, Mr. Hero East 79th, China Mountain III, The Lancer Steakhouse, Hot Sauce Williams, Angie’s Soul Cafe, and International Jamaican Restaurant.
What community centers or recreational facilities are near Dunkin'?
Butterflies & Lilies Community Care Center, which serves as a gym, sports and recreation venue, and community center, is located nearby.
What public services or stores are close to this Dunkin'?
Nearby are useful services and stores like Cedar Wash Laundromat, U-Haul Neighborhood Dealer, Bank of America ATM, Bank of America Financial Center, Cricket Wireless stores, and Discount Desk and Office Supply.