Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cleveland, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers reported a mix of experiences with service, ranging from fast and friendly to rude and unprofessional.
Product Consistency
There were complaints about incorrect orders and inconsistent quality of food and drinks, particularly coffee and donuts.
Pricing Issues
Several customers noted higher prices at this location compared to others, leading to dissatisfaction.
Cleanliness and Organization
Some reviews praised the cleanliness and organization of the location, while others pointed out issues with service efficiency.
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Pilar Kennedy
Feb 19, 2026
1.0
I went there at around 6pm placed and order, and canceled it because it took too long. I woman cashier told me under no circumstances was i getting my money back and and forcibly with profanities and a lot threats tried to force the canceled order on me. I told all I wanted was my cash back, to which she replied that she would call the police. I was denied my money and food was never taken. So basically I was robbed at dunk donuts by a white female who called me all kinds of names and threatened my life. Please don't go here! They are always rude and always hostile .
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Me Mom
Jan 17, 2026
1.0
Gave me tea and the creamer was in clumps, maybe spoiled
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N. Bates
Jan 3, 2026
1.0
I came to get a cup of coffee New Years Eve in the early afternoon and they were closed. Understandable. Apparently hours vary by location. However, I came the following Saturday at 1PM and the doors are locked. Only drive through is open. WHY are you not servicing peoppe indoors? This is the second and LAST time I come to this location.
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Deborah Thompson
Dec 16, 2025
5.0
Quick accurate service in drive through.
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Elizabeth Novotny
Dec 8, 2025
2.0
Cost $4.50 for a bagel with cream cheese… same food, same company different location same city $3.19… service reasonable…otherwise would give it a 1 star…. Kind and remembered napkin!!!