Dunkin'

2.9
199 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cleveland, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
Cleveland Hopkin Int'L Airport, Cleveland, OH
44135, United States

Hours

Reviews

2.9
199 reviews
5 stars
63
4 stars
24
3 stars
17
2 stars
15
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and attitudes.

Slow Service

Many customers reported excessively long wait times for orders, often leading to dissatisfaction and missed flights.

Food Quality

Several reviews mentioned issues with food quality, including stale items and incorrect orders, contributing to a negative dining experience.

Staffing Issues

Frequent comments indicated that the location is often understaffed, exacerbating service delays and customer frustration.

Mixed Experiences

While some customers praised specific employees for their friendliness and efficiency, these positive experiences were overshadowed by the overall negative feedback.
  • PS
    Patrick Sjogren
    Nov 12, 2025
    1.0
    Rude high-school kid making drinks . If you like a young kid with rude sarcasm at 7am this is your place . Otherwise go somewhere else.
  • SL
    Sam Lam
    Nov 9, 2025
    5.0
    The staff deserve 10 stars. This review is based on multiple visits. Our family of 5 with 3 young kids always has the longest and most complicated order. The staff are always friendly and smiling!
  • CM
    Casandra Miller
    Oct 30, 2025
    1.0
    Nasty attitude workers. The guy at checkout was nodding out yawning over the register. They clearly do not like their job or serving people.
  • CC
    CarterClouud
    Sep 20, 2025
    1.0
    👎👎👎👎👎
  • TL
    Teshawn Lewis
    Sep 20, 2025
    1.0
    Worst fast food spot I ever been to in my life. Girl at the register just told everyone that ALREADY PAID for their food she’s clocking out and leaving not making anything else because it’s free labor. Then said we can’t get a refund we have to wait for the next person to come in when this place is supposed to be 24 hours. First and last time coming here if this is how the service is here I pray it gets shut down.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at Cleveland Hopkins International Airport?

Dunkin' at Cleveland Hopkins International Airport is open 24 hours a day, seven days a week.

Where is this Dunkin' location situated?

This Dunkin' is located inside Cleveland Hopkins International Airport in Cleveland, Ohio, at postal code 44135.