Chipotle Ohio City - West 25th Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
I had an amazing experience at this Chipotle, and I have to shout out Lisa! She was incredibly patient, super kind, and made my food with so much care—honestly like she was making tacos for herself. You could tell she really takes pride in what she does. The customer service was on point, the food was fresh and delicious, and Lisa’s friendly attitude made the whole visit even better. This is officially my favorite new Chipotle location! THX Lisa
JG
J G
Dec 30, 2025
2.0
Does not follow instructions in the slightest. No extra cheese or sour cream, in fact I can’t really find either. Could not tell if it was overcooked chicken or steak. I get chipotle a lot, and it actually tastes like chicken seasoned as if it were steak, and then burnt
Not at all worth the price paid online. Very disappointing. For th second time. Maybe fire everyone and start over. Well worth the drive to Lakewood or Clifton
MF
Matthew Fielder
Dec 16, 2025
1.0
Go to Cilantro or Ohio City Burrito instead. West 25th is so special because there's not really any chains and all the spots are local. This spits in the face of the personality the neighborhood has. Cilantro and OHCB are also cheaper and taste better.
BM
Brayden Makar
Nov 21, 2025
3.0
Been going every day since open. Thought everything was great besides rice portion. Other than that they're almost there, they just need to know how to handle volume more efficiently because damn are they moving slow
MC
Michael Cook
Nov 15, 2025
1.0
I wish I could give zero Stars. The food here is trash. The employees here don't care. In fact, I even saw them fighting with each other in front of customers. Please do yourself a favor and walk 20 steps across the street to Ohio City burrito. It's a local business. The food is better and the employees are all delightful
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Cleveland serve?
Chipotle Mexican Grill in Cleveland offers a fast-casual menu with customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 1889 West 25th Street, Cleveland?
Chipotle Mexican Grill in Cleveland is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Cleveland?
It is located at 1889 West 25th Street, Cleveland, OH 44113, United States.
Can I order Chipotle food online or via an app?
Yes, you can order Chipotle online at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
How does Chipotle ensure the quality of its ingredients?
Chipotle follows "Food with Integrity" principles by sourcing ingredients from farms that practice humane and sustainable methods, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle in Cleveland have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What social media channels can I follow for updates from Chipotle Mexican Grill?
You can find Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube for updates and promotions.
What are some nearby dining options around Chipotle in Cleveland?
Nearby dining options include Soho Chicken and Whiskey (American restaurant and bar), Choolaah (Indian restaurant and salad bar), and Town Hall Ohio City Sophisticated Swill (restaurant and bar).
Are there entertainment spots near Chipotle Cleveland where customers can visit after dining?
Yes, customers can enjoy nearby venues like 16-Bit Bar and Arcade, Pins Mechanical Co. for bowling and arcade games, and Smoke & Mirrors CLE dance club for nightlife.
What wellness or beauty services are available near Chipotle in Cleveland?
Nearby wellness and beauty services include LYV The Wellness Space (health spa and skin care), Gaia Nail Lounge and Spa, Ayur-Shilpi Ayurveda & Wellness, and Zen Metro Spa.