Chipotle Mexican Grill

Reviews

• AJ

  Autumn Jankowski

  2 days ago
  5.0
  Outstanding Service – Ohio City Location I wanted to take a moment to recognize the daytime team at the Chipotle location in Ohio City. Every time I visit, I leave genuinely impressed by the level of professionalism, cleanliness, and overall care the team puts into their work. I work in foodservice myself, so I naturally notice the details—and this team consistently gets them right. The restaurant is always very clean, the staff is welcoming from the moment you walk in the door, and the overall energy of the team is positive and professional. One moment that stood out to me recently was when an item was accidentally dropped on the floor during service. The team member immediately followed proper food safety protocol, and I even observed correct handwashing procedures afterward. As someone in the industry, that level of awareness and accountability means a lot and speaks volumes about the culture at this location. The food quality is always excellent, the line moves efficiently, and the to-go order team does a fantastic job. You can tell they take pride in making sure every order is prepared with care and attention to detail. I’ll be honest—my experiences at some other Chipotle locations haven’t always been this consistent, which is why this team stands out so much. Because of the professionalism and service at this Ohio City location, I will absolutely continue coming back and recommending it to others. Please recognize the daytime team for the excellent job they are doing. They represent the brand incredibly well. Thank you for maintaining such a high standard.
• LL

  Lynn

  Mar 1, 2026
  5.0
  That cook in the kitchen today was doing her thing, I haven't had good chipotle in a while but that steak was so fresh and juicy.!! I'll keep coming to this location from now on.
• CB

  Christopher Brown

  Feb 28, 2026
  3.0
  I went an hour before the close time. Although there was chicken apparently cooking on the flat top the chicken offering in the pan was old cold and definitely not sold for some time they had no cheese old grilled peppers old cold rice (both kinds). I thought he was going to sub the caso cheese for regular cheese on my bowl but did not but was still charged as if it was along with a side order of caso and chips that when I got home had less than a third of a half of an order in the bag. The guy was very nice and had good customer service just didn't have the product needed.
• AF

  Albert Fellows

  Feb 23, 2026
  2.0
  The food was not that good to me the atmosphere it was cool have better Mexican food from Ohio City burrito 🤨
• AS

  Angel Smith

  Feb 4, 2026
  5.0
  I am really shocked at all of the low reviews. I eat at this location frequently- normally during my lunch hour. They are always stocked, clean, food is great, and Felicia (I believe by my receipt) is always so polite and friendly! This is honestly one of the best locations I have been to in a while and I constantly come here for a quick lunch break with amazing service/