Business Details
About
Mexican Restaurant
Chipotle Uptown CWRU is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
1,525 reviews
5 stars
547
4 stars
318
3 stars
203
2 stars
106
1 star
351
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, rude staff, and frequent mistakes with orders.
Food Quality
While some customers enjoyed the food, many complained about small portions, missing ingredients, and unsanitary conditions.
Management Problems
Reviews highlighted poor management practices, including staff arguments, lack of organization, and inadequate staffing.
Cleanliness
The restaurant was frequently described as dirty, with unclean workstations and unsanitary conditions noted by multiple customers.
Customer Experience
Overall, the customer experience was marred by long wait times, unhelpful staff, and a general lack of care for patrons.
- MCMichael CoyneNov 2, 20251.0Constantly running out of various items,
- BABrown and AbroadOct 20, 20252.0Ordered a kid meal and of course they have the stank face and can’t do their jobs proper. This is whaf the quesadilla look like. The fountain machine has been down for months.
- AJAaliyah JonesOct 19, 20251.0Came at 10:45 they was still closed didnt open the store till 10 mins after staff was very rude, customers asking bout their food the employees snapping ppl out they had us waiting in the dining room for over 10 mins not one bowl was made
- JTJacy TodorovichOct 7, 20251.0They open at 1045 but will make you miss your lunch break because they'll make you stand in line until ATLEAST 1100 before they let you order - I wouldn't know when they actually started serving people because I had to leave if I wanted to eat something before having to get back to work. Absolutely ridiculous service, or the lack thereof, and the staff is generally disinterested in taking care of patrons or their store itself.
- JRJanetta RiceOct 3, 20251.0Worst chipotle ever!! The workers are young, rude, and immature as hell and half of them need to be fired! Long line was told once I reached the front that there was a 20 minute wait on chicken.... 20 minutes later told again there was another 20 minute wait for chicken as I see the lady with dreads with glasses approach all customers yelling for people who aren't wanting chicken to step forward.. The chicken gets pulled from the grill after being cut to get thrown back on grill?! Who the hell running this establishment?!? I would like for someone to contact me asap.. There are so many other chipotle facilities... This one needs to be closed down and everyone fired! Don't anyone go here go to any other chipotle but this one absolute disaster!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Uptown CWRU serve?
Chipotle Uptown CWRU offers fast-casual Mexican cuisine featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.
What are the opening hours of the Chipotle Mexican Grill at 11452 Euclid Ave, Cleveland?
Chipotle Uptown CWRU is open daily from 10:45 AM to 10:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Uptown CWRU offers both in-store pickup and delivery services.
How can I order online from Chipotle Uptown CWRU?
You can order online through the Chipotle website or app using the order link https://order.chipotle.com/ or by downloading the Chipotle app from the App Store.
Does Chipotle Uptown CWRU provide catering services?
Yes, catering is one of the services offered at this Chipotle location.
Is Chipotle Uptown CWRU LGBTQ friendly?
Yes, this location welcomes LGBTQ customers and maintains an inclusive environment.
Where is Chipotle Mexican Grill Uptown CWRU located?
It is located at 11452 Euclid Ave, Cleveland, Ohio, 44106, in the Cuyahoga area.
What nearby restaurants can I visit around Chipotle Uptown CWRU?
Nearby restaurants include Panera Bread, Inchin's Bamboo Garden (Indo Chinese cuisine), Jimmy John's sandwich shop, Chapati Indian Grill, and Build The Pho, offering a variety of dining options.
Is there parking available near Chipotle Uptown CWRU?
Yes, nearby parking options include Metropolis parking and the Parking Lot S-78 - Triangle Garage, making it convenient to visit Chipotle.
What other amenities are close to Chipotle Uptown CWRU to consider before or after dining?
Nearby amenities include Planet Fitness gym, Cleveland Yoga studio, University Book Store Barnes, and The Sweet Spot dessert shop, providing various activities and shopping opportunities.