Chipotle Uptown CWRU is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about portion sizes, missing ingredients, and unsanitary conditions.
Management Problems
Reviews highlighted ineffective management, with staff appearing disinterested and unprofessional, leading to a chaotic environment.
Cleanliness
Multiple reviews noted that the restaurant was dirty and poorly maintained, contributing to a negative dining experience.
DB
Dreyon Allen (Rambunctiously Beautiful)
5 days ago
1.0
This establishment literally has went through so many different managers and yet the store has not elevated in no form. The current General Manager Lennesha Clark is terrible her attitude is unacceptable as a leader. From the way the store is ran u can tell she hires and don’t train that’s why her store can’t pass an inspection. Customer service is at an all time low the are continuously messing up orders and when corrected the crew is very disrespectful. The store is always filthy restroom included. I would never eat here again
CJ
Cameron Johnson
Jan 1, 2026
2.0
The worst chipotle ever food always messed up. Or did wrong
TT
Tino
Dec 9, 2025
1.0
Don't cater. They pretend to not have your order but suddenly have it if you decide to cancel payment. Told us the didnt receive our catering order placed at the time and location and couldn't refund ($250)
CC
Charna
Dec 1, 2025
1.0
Was just called FAT by a line worker upon entering the establishment. I did nothing to warrant that statement towards me. I walked in and he called me “Fat Albert” while him and his male coworker stood there laughing. I did inform him that I did not want him to make my bowl and I requested another line worker. They sent a woman wearing glasses currently on shift now and she was very sweet. I informed the woman what happened and she apologized on behalf of her coworker which is something that she should have not had to do. I’m not sure what type of weird, hostile energy is in the air but that encounter was very weird, rude and uncalled for. Now, if I wanted to throw around stereotypes I could address the black male with starter locks that insulted me as a black thug that looked inebriated and high. Him being high would be the only excuse to say such a derogatory statement to a customer unwarranted. The noise I can make about his I’ll refrain but I highly recommend etiquette and customer service training for staff that will be facing the public. Very weird
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Uptown CWRU serve?
Chipotle Uptown CWRU offers fast-casual Mexican cuisine featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.
What are the opening hours of the Chipotle Mexican Grill at 11452 Euclid Ave, Cleveland?
Chipotle Uptown CWRU is open daily from 10:45 AM to 10:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Uptown CWRU offers both in-store pickup and delivery services.
How can I order online from Chipotle Uptown CWRU?
You can order online through the Chipotle website or app using the order link https://order.chipotle.com/ or by downloading the Chipotle app from the App Store.
Does Chipotle Uptown CWRU provide catering services?
Yes, catering is one of the services offered at this Chipotle location.
Is Chipotle Uptown CWRU LGBTQ friendly?
Yes, this location welcomes LGBTQ customers and maintains an inclusive environment.
Where is Chipotle Mexican Grill Uptown CWRU located?
It is located at 11452 Euclid Ave, Cleveland, Ohio, 44106, in the Cuyahoga area.
What nearby restaurants can I visit around Chipotle Uptown CWRU?
Nearby restaurants include Panera Bread, Inchin's Bamboo Garden (Indo Chinese cuisine), Jimmy John's sandwich shop, Chapati Indian Grill, and Build The Pho, offering a variety of dining options.
Is there parking available near Chipotle Uptown CWRU?
Yes, nearby parking options include Metropolis parking and the Parking Lot S-78 - Triangle Garage, making it convenient to visit Chipotle.
What other amenities are close to Chipotle Uptown CWRU to consider before or after dining?
Nearby amenities include Planet Fitness gym, Cleveland Yoga studio, University Book Store Barnes, and The Sweet Spot dessert shop, providing various activities and shopping opportunities.