Chipotle Mexican Grill

Reviews

• AK

  Aaron K

  Jan 4, 2026
  2.0
  Dirty, dumpy, bad customer service, only two people working
• DR

  Dead Reaper

  Jan 2, 2026
  2.0
  The food itself was kind of bland (still edible) compared to other Chipotle's I've been to. My sister found a bone in her chicken (although since its chicken I wouldn't have considered putting it in this review), but the resturant itself was dirty. We had to wipe our own table (all tables were dirty) The service was a little subpar, the female who served the food was really friendly, but took no care in cleaning her station. And practically cross contaminated the queso sauce by dropping a peice of barbarcoa (a type of steak for those unaware) into. It made the queso not safe as a meatless option. The gentleman, on the otherhand, at the register had amazing service. (This is why its a 2 and not a 1 star)
• JD

  John Doe

  Dec 10, 2025
  1.0
  Every time I go here the place looks rough and the employees come together with their attitudes and terrible demeanor to create one of the most unprofessional atmospheres you can find. This area is too nice for the bad service you find when coming here. Whoever is in charge of this place should be fired and replaced by someone with more competency…
• JM

  jade Mitchell

  Dec 3, 2025
  2.0
  Easily the worst chipotle in the area. No matter what time of day you go, they are always out of something and never prepared! You are guaranteed to wait at least 30+ minutes line or no line. Not to mention how poorly kept the food area is, it almost makes you uncomfortable eating the food they prepare with how dirty it looks! The entire staff hates their job and has horrible customer service besides the one woman working the register. I would literally drive to the steelyard chipotle before I go back here
• RC

  Ray C

  Nov 30, 2025
  1.0
  This is the worst Chipotle I've ever been to. Today, I was in around 4:45pm with limited time to get my order made and get back to work. One employee was waiting on customers. Three other employees were behind him talking to each other. One of those employees was cutting steak. Another was on his phone. The third was just talking. They did nothing to assist the one employee actually working the line with getting customers out the door. At one point, a female employee came out of the back, said "Hi" to the guys working, did something near the register, and then disappeared. When I arrived, there were two customers at the counter having their order made by this single employee. I was next in line. This employee was clearly working slowly out of frustration. He made these two orders over the course of seven minutes. He finished with them and the customers moved on to the register where they had to wait for one of the employees talking to actually help them check out. After finishing making their orders, the sole employee working the line decided not to acknowledge the people in line, but to begin wiping down the counter on his side of the line. I watched this slowly happen for a good two minutes with no end clearly in sight. It was clear he was frustrated with the four others who were not working. It was also clear that neither I, nor the customers who had gathered in line behind me, were going to be served any time soon. I understand why he was doing what he was doing. He should not have been left to do this himself when there were four other people visible who were on the clock. I left out of frustration. This is the second time I've been to this Chipotle. The service my first time was nearly as bad, when the sole employee working the line decided to make the orders of three different customers at one time, leaving me at the register for five minutes while he chatted with the other customers and finished their orders. Terrible service. The taste of the food pales compared to other Chipotles. The place looked dirty both times. I'll never return.

Frequently Asked Questions About Chipotle Mexican Grill