Brand Certified
Charleys Cheesesteaks
4.2(638 reviews)
Certified by Charleys Cheesesteaks • Feb 22, 2026
Business Details
230 W. Huron Rd., Cleveland, OH
44113, United States
Certified by Charleys Cheesesteaks • Feb 22, 2026
(833) 230-2930
Certified by Charleys Cheesesteaks • Feb 22, 2026
https://order.charleys.com/menu/tower-city-center/
Certified by Charleys Cheesesteaks • Feb 22, 2026
About
Certified by Charleys Cheesesteaks • Feb 22, 2026
Sandwich Restaurant
Location
Certified by Charleys Cheesesteaks • Feb 22, 2026
Hours
Certified by Charleys Cheesesteaks • Feb 22, 2026
Reviews
4.2
638 reviews
5 stars
417
4 stars
92
3 stars
38
2 stars
16
1 star
75
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being delicious and flavorful, though some reported issues with dryness and lack of meat in their sandwiches.
Customer Service
Feedback on customer service was mixed; while some praised the friendly staff, many others reported rude behavior and poor service experiences.
Order Accuracy
Several customers experienced issues with incorrect orders, including missing items and wrong sandwiches being delivered.
Pricing
Many reviews noted that the prices were considered high for the quality and portion sizes of the food.
Location Issues
Customers expressed frustration with inconsistent opening hours and service availability.
- DDDevontae DavisFeb 3, 20261.0Idk if these people are so non caring about customers they just want your money .
- JWJill WoosterApr 30, 20211.0Absolutely pathetic experience today! I work in Tower City, so this location is super convenient for myself and my coworkers. I went down today to place and order. There were 3 people in line that ended up leaving. After standing at the register for almost 10 minutes, I asked the 2 rude employees if they were taking orders. Their response was “no”. What?! There was a huge line behind me that were totally shocked. I will never visit this location again. I can’t believe how disgusting their customer service is. They were just going to let people stand in line and not say anything!
- RRRachael RudisillJan 3, 20215.0Food is great and presented well. Best Philly in cleveland ohio that I have tried so far.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks at Tower City Center?
Charleys Cheesesteaks is open Monday through Saturday from 11:00 AM to 7:00 PM and on Sunday from 12:00 PM to 5:00 PM.
Does Charleys Cheesesteaks offer delivery services?
No, Charleys Cheesesteaks does not offer delivery services at this location.
Are there drive-through services available at Charleys Cheesesteaks in Tower City Center?
No, the Tower City Center location does not provide drive-through services.
Is it possible to order takeout from Charleys Cheesesteaks at Tower City Center?
Takeout services are not available at this location.
Can I pick up my order from Charleys Cheesesteaks at Tower City Center?
Pickup is not offered at this location.
What payment methods does Charleys Cheesesteaks accept?
They accept American Express, Discover, MasterCard, and Visa cards for payment.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 230 W. Huron Rd., Cleveland, OH 44113, USA, inside Tower City Center.
What public transit options are nearby Charleys Cheesesteaks at Tower City Center?
Nearby transit stations include the RTA 77F - Tower City Station (bus station), RTA Tower City Rapid Station (light rail and subway), Tower City Rapid Transit Rail - Red Line (train station), and Tower City-Public Square Station (train station), providing convenient access for customers.
Are there notable restaurants close to Charleys Cheesesteaks where customers can dine?
Yes, nearby dining options include Morton's The Steakhouse, Sbarro, Auntie Anne's, The Silver Grille, and Lincoln Tap House, which customers might visit before or after enjoying Charleys Cheesesteaks.
What shopping options are available near Charleys Cheesesteaks in Tower City Center?
Nearby shopping options include Journeys, Exclusive Jewelry, Lids, Bath & Body Works, T-Mobile, Foot Locker, Champs Sports, and a discount store called A Dollar, providing a variety of retail choices for visitors.
Brand Certified Facts from Charleys Cheesesteaks
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Certified February 22, 2026Yext Knowledge Graph
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- Hours of operation
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- Official website
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