Brand Certified
Ben & Jerry's
4.3(29 reviews)
Certified by Ben & Jerry's • Feb 22, 2026
Business Details
Cleveland Playhouse, Cleveland, OH
44115, United States
Certified by Ben & Jerry's • Feb 22, 2026
(216) 230-2371
Certified by Ben & Jerry's • Feb 22, 2026
https://www.benjerry.com/cleveland-playhouse-square
Certified by Ben & Jerry's • Feb 22, 2026
About
Certified by Ben & Jerry's • Feb 22, 2026
Ice Cream ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Cleveland ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Ben & Jerry's • Feb 22, 2026
Hours
Certified by Ben & Jerry's • Feb 22, 2026
Reviews
4.3
29 reviews
5 stars
22
4 stars
1
3 stars
1
2 stars
2
1 star
3
- ATAce Tsukuyomi6 days ago1.0I had bought ice cream from this establishment a couple of times and today was the last straw. Today, the general manager Brittany, she served me ice cream with hair in it. That wasn't the first time either. Also she never gave me my receipt, throwing it away before I asked for it. She was also very distracted and rude. Once I got home I called up there asking for the store ID. Once she found out the reason why I was asking, she immediately started gate keeping. Kept giving me the address instead of the store ID, I wanted to report her to Cooperate for the lack of hygiene protocol and the lack of customer service. She gave me attitude saying I should have the store ID on my receipt which she threw away. Also it made no sense a GENERAL MANAGER is unable to access the store ID nor know the store ID.
- TYTonya Lynn YerianFeb 18, 20261.0Can you please teach your employees how to answer a phone and how to speak professionally! Called about ice cream cakes and she sounded like she was asleep!!!!
- DADina AlhalabiFeb 11, 20265.0Callie and davaiea are literally the best!!! So welcoming and helpful. I will 100% be back ✨✨
- ESEmma StaffordFeb 1, 20265.0Amazing! So happy to have one in Cle!
- MMMaria MJan 20, 20265.0Great customer service, very clean and nice atmosphere. Except for parking.... Because it's downtown and I didn't know where to park only issue
Frequently Asked Questions About Ben & Jerry's
What are the operating hours of Ben & Jerry’s at the Cleveland Playhouse?
Ben & Jerry’s in Cleveland Playhouse is open from 11:00 AM to 10:00 PM on Mondays and Sundays, and from 11:00 AM to 11:00 PM from Tuesday through Saturday.
What kind of ice cream specialties does Ben & Jerry’s Cleveland offer?
They offer euphoric flavors with chunks & swirls, non-dairy options, freshly baked waffle cones, sundaes, shakes, smoothies, hand-packed pints, ice cream cakes, catering services, and pint slices.
Where is Ben & Jerry’s Cleveland located?
It is located inside Cleveland Playhouse, 1422 Euclid Avenue, Suite 1418, Cleveland, OH 44115.
Does Ben & Jerry’s Cleveland provide catering services?
Yes, they provide ice cream catering services including ice cream cakes and mobile catering options.
What types of payment does Ben & Jerry’s Cleveland accept?
They accept debit card and mobile NFC payments. Cash-only and check payments are not required.
Is Ben & Jerry’s Cleveland a family-friendly and inclusive environment?
Yes, they welcome families, LGBTQ individuals, and are a transgender safe space.
What are some nearby restaurants where visitors can dine before or after visiting Ben & Jerry’s Cleveland?
Nearby restaurants include Bricco, an American restaurant, and Cibreo Italian Kitchen, which offers Italian cuisine and a bar, where visitors can enjoy a full meal.
Are there other entertainment venues close to Ben & Jerry’s Cleveland?
Yes, the Cleveland Playhouse and Hana Great Lakes Theater are nearby theaters where visitors can enjoy performances before or after their ice cream visit.
How can nearby businesses support a visit to Ben & Jerry’s Cleveland?
Nearby professional services like Driftwood Catering and Quest Digital are close by, offering event planning or marketing services, which could complement business or social events that include ice cream catering.
Where can I view the menu or learn more about Ben & Jerry’s Cleveland offerings online?
The menu and store information are available at https://www.benjerry.com/cleveland-playhouse-square/menu and https://www.benjerry.com/cleveland-playhouse-square.
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