Arby's

3.6
392 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
17325 Lorain Ave., Cleveland, OH
44111, United States

Hours

Reviews

3.6
392 reviews
5 stars
176
4 stars
69
3 stars
45
2 stars
24
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and dismissive behavior.

Food Quality

Many customers experienced issues with food temperature and quality, including cold and stale items, while others enjoyed their meals.

Order Accuracy

Numerous reviews mention incorrect orders and missing items, leading to frustration among customers.

Cleanliness

Some customers noted that the location is clean and well-maintained, while others reported unsanitary conditions.

Inconsistency

Overall, the quality of food and service appears inconsistent, with some visits being satisfactory and others disappointing.
  • RD
    Rufus Dickens
    Jan 5, 2026
    4.0
    I’m usually taken care of and not in there long
  • PS
    Phil Scionka
    Dec 18, 2025
    5.0
    Fast friendly Fair.
  • MA
    Mike Alghaben
    Dec 5, 2025
    5.0
    Nice work
  • KL
    Kristen Lawson
    Dec 4, 2025
    4.0
    This location is sometimes really good, sometimes not the best, but it's fast food, what else would you expect? But also, it's Arby's so you're better off than with Rally's, that's for sure. Still really miss the chicken salad, just sayin. Also, get yourself a jamocha shake
  • BP
    Brent Pierce
    Oct 17, 2025
    2.0
    Customer service was horrible here! Like I was bothering her when I placed my order. Don't worry I wont be back!