Brand Certified
Arby's
3.6(401 reviews)
Certified by Arby's • Feb 22, 2026
Business Details
17325 Lorain Ave., Cleveland, OH
44111, United States
Certified by Arby's • Feb 22, 2026
(216) 350-2440
Certified by Arby's • Feb 22, 2026
http://www.arbys.com/locations/us/oh/cleveland/17325-lorain-ave/store-8792
Certified by Arby's • Feb 22, 2026
About
Certified by Arby's • Feb 22, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Feb 22, 2026
Hours
Certified by Arby's • Feb 22, 2026
Reviews
3.6
401 reviews
5 stars
179
4 stars
70
3 stars
47
2 stars
24
1 star
81
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and dismissive staff, with several instances of poor treatment towards patrons.
Food Quality
Numerous reviews highlighted issues with food being cold, improperly prepared, or missing items, leading to dissatisfaction.
Cleanliness
Some customers praised the cleanliness of the location, while others reported unsanitary conditions and poor food handling practices.
Inconsistent Experience
Feedback indicated a wide variance in service and food quality, with some visits being satisfactory while others were disappointing.
- PCPatricia Cabrera4 days ago5.0Excelente servicio Sin duda esas chicas están atentas para atender a los clientes
- ATAhmad TantourFeb 3, 20261.0They are disrespectful places is nasty
- MMMollyJan 27, 20261.0Incredibly rude staff, wont be back. Came in to order for two offices for all staff who have come to work during these storms, ready to spend over $100. Asked to use the restroom and whatever gremlin you have in charge of customer service, that hates her job, told me I cant go to the bathroom unless I pay. I literally had an order for 12 people and needed to pee before I placed the order, she rolled her eyes and told me to get behind paying customers she doesnt have the time to unlock the bathroom. So I left and will never be back. Im sure your manager is thrilled that you just treated someone picking up food for all these people, like a bum off the streets. Maybe dont work in customer service if you have zero idea how to treat a customer.
- RDRufus DickensJan 5, 20264.0I’m usually taken care of and not in there long
- PSPhil ScionkaDec 18, 20255.0Fast friendly Fair.
Brand Certified Facts from Arby's
Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Official website