Barrio Tacos Gateway

Reviews

• BH

  branden henry

  3 days ago
  5.0
  Omg where do I begin , first off Vanessa’s service was excellent and she’s really sweet and pays a lot of attention to detail in regards to customer’s orders/requests and coming to the food the Guac was so fresh and so gooooood !! The rice bowls were amazing and the desserts were spot on! Over all a 10/10 any day 💯
• ML

  Moni Lockett

  3 days ago
  1.0
  I was really looking forward to my food from Burrito Taco, but I left annoyed AND still hungry. This was a to-go order, so there was really no excuse for it to feel rushed and careless. I paid $14 for three tacos plus tip and they were barely filled. It honestly felt like nobody cared. And trust me, it’s not even about the price—it’s about the quality and portions not matching what you’re charging. If I’m spending that much, I shouldn’t feel like I need to go eat again right after.
• KL

  Kate Lowe

  Apr 6, 2026
  4.0
  I’ve always enjoyed visiting Barrio on Prospect, when I’m downtown for a game, which is why this experience was particularly disappointing. During my visit, the service at the bar fell short of expectations. Our bartender, Angel, appeared disengaged and made us feel more like an inconvenience than guests. In contrast, service seemed noticeably more attentive toward other patrons seated nearby, which made the experience feel inconsistent. After waiting some time, I had to ask a food runner to adjust my order to takeout, as it had not yet been addressed. Roughly twenty minutes later, Tristen checked in, at which point I requested the order be canceled since we were ready to leave. Tristen was attentive and professional, and his approach to service was what I would have expected throughout the visit. Unfortunately, upon returning home, I realized that more than half of my order was either missing or incorrect. I called the restaurant, and I do want to recognize Jordan, the manager on duty, who handled the situation exceptionally well. He was professional, apologetic, and took immediate steps to resolve the issue while expressing appreciation for my continued support. As someone in hospitality management, I understand that off nights happen. However, consistency in service and guest experience is critical, especially for a location that is typically so reliable. I hope this feedback is taken constructively, as I would like to continue supporting this location in the future.
• MM

  Michael Gordon (Myk)

  Mar 27, 2026
  4.0
  Great food downtown. Conveniently located. I hope the area gets cleaned up from the canvasing of exiting patrons by locals. Not a great after experience. Do better CLE!
• AA

  Anonymous

  Mar 12, 2026
  1.0
  I dined here on 3/10 and 3/12 both for dinner, and I was severely disappointed. On Tuesday night , our server was amazing, however, there was a roly poly in the bottom of our chip basket, and a large piece of plastic in one of the tacos. On Thursday, upon walking in our server loudly groaned at the host when she was told there was a table for her. I ordered a cider that did not come, I had to go ask other servers if I could get that, who still did not make sure I got that. It took until our food came for that drink to come (30+ minutes). All while, the hostess at the front is vaping and our server was nowhere to be found. The male worker with long brown curly hair was phenomenal and the only good service we received all night.

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