Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Cleveland Heights, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Cleveland Heights, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,365 reviews
5 stars
426
4 stars
292
3 stars
249
2 stars
107
1 star
291
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, for their orders.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and lack of basic customer service skills.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers reporting food safety concerns.
Cleanliness
The cleanliness of the location was criticized, with reports of dirty dining areas and unsanitary conditions.
- EHEric HydeJan 1, 20264.0Normal Wendy's food. Woman at counter was very friendly and helpful. Dining room was empty and pretty dirty. Bathrooms were dirty.
- MMMichael MorrisDec 28, 20251.0I went in to use the restroom and was about to order food but the bathroom and dining room looked so disgusting, I couldn't bring myself to order from here. I just wouldn't trust that kitchen.
- RRRanjan RaiDec 13, 20251.0Worst place. Over 20 minutes wait time for one burger and fries. The workers inside were jus taking and playing around.
- DMDustin McWilliamsDec 9, 20251.0Not open when they def are open but don’t wanna work. Stealing clock hours seems to be the move.
- 080 8Nov 15, 20251.011 15 2025 at 730pm I went in waited 30 mins for my order. The black lady with red hair skipped me and served me last. She then did not give me a drink carrier for 3 drinks! She didn't forget to give any of the black people a drink carrier. She threw the food at me and didn't even tell me it was my order. Just complete ignorance. I do not advise anyone to go to this location. They should be terminated.
Frequently Asked Questions About Wendy's
Is 660 Cedar Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular operating hours for the Wendy's at 13246 Cedar Road, Cleveland Heights, OH?
This Wendy's location is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's have a drive-thru service?
Yes, the Wendy's at this location offers drive-thru service with the same hours as the restaurant, from 6:30 AM to 1:00 AM every day.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online through https://order.wendys.com or via the Wendy's mobile app available in the app store.
What meals are served at this Wendy's location?
This Wendy's serves breakfast, lunch, and dinner with a menu that includes fresh never frozen beef burgers, chicken nuggets, salads, Frosty desserts, and more.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Does this Wendy's location offer dining options besides drive-thru, such as dine-in or takeout?
Yes, this Wendy's location offers dine-in, takeout, drive-thru, and delivery services, but does not currently offer curbside pickup.
How can I contact Wendy's at 13246 Cedar Road for questions or feedback?
You can call them directly at (512) 880-0899, reach the Customer Care team at 888-624-8140, use live chat on their Contact page, or fill out their Customer Satisfaction Survey.
Is there delivery service available at this Wendy's location?
Yes, delivery is available. Check delivery availability and order through the Wendy's app or order.wendys.com by entering your delivery address.
What are some nearby places to Wendy's on Cedar Road that I might want to visit before or after getting food?
Nearby you can find Heights Pet Care for pet services, Cleveland Heights High School if visiting the area, and Cleveland Cinemas or Cedar Lee Theatre for entertainment options.
Are there local bars or pubs near Wendy's where I can go after my meal?
Yes, nearby places include Boss Dog Brewing Co., Cedar Lee Pub & Grill, Rudy's Pub, Meraki Cocktail Cafe, and Wizbang for drinks and socializing.