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Wendy's

3.3
(1372 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Cleveland Heights, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Cleveland Heights, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13246 Cedar Road, Cleveland Heights, OH
44118, United States

Hours

Reviews

3.3
1,372 reviews
5 stars
426
4 stars
293
3 stars
249
2 stars
109
1 star
295

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with long wait times at both the drive-thru and counter.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some customers experiencing food safety issues.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and restrooms, leading to customer dissatisfaction.
  • CJ
    C j
    1 day ago
    2.0
    Pease hurry more people this location be super packed with no help 🤣🤦🏾‍♂️
  • JM
    Jessie Minyard
    Feb 11, 2026
    2.0
    The service was slow. They had some school age kids in there at the counter playing around
  • CT
    Cederick Taylor
    Feb 5, 2026
    1.0
    Gone head and close this one big dawg! Gone and shut it down lol
  • HH
    Heather Hardy
    Jan 29, 2026
    5.0
    Food was hot and fresh workers was funny and polite don't see to many workers who actually have fun while working
  • CR
    Chris Reed
    Jan 16, 2026
    1.0
    Showed up at 12:45 to pick up an order that was placed around 12:30 just to be met with a voice at rhe window saying "were closed we dont have any food". Ok so why is yalls ordering on? "We dont have any food" ok we'll can I get a refund then? "We don't do that" So let me understand this. You close at 1, you have ordering turned on. You refuse people their order and food then refuse them a refund? What the heck kind of shake down is this?

Frequently Asked Questions About Wendy's

What are the regular operating hours for the Wendy's at 13246 Cedar Road, Cleveland Heights, OH?

This Wendy's location is open daily from 6:30 AM to 1:00 AM.

Does this Wendy's have a drive-thru service?

Yes, the Wendy's at this location offers drive-thru service with the same hours as the restaurant, from 6:30 AM to 1:00 AM every day.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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