Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Cleveland Heights, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Cleveland Heights, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,358 reviews
5 stars
423
4 stars
290
3 stars
250
2 stars
106
1 star
289
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted extremely slow service, with long wait times and frequent order mistakes.
Staff Attitude
Many customers reported rude and unprofessional behavior from staff, including dismissive attitudes and lack of basic manners.
Food Quality
Several reviews mentioned cold or improperly prepared food, with some customers experiencing food safety issues.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty floors and equipment.
Management Issues
Feedback indicated poor management practices, with calls for retraining and better oversight of staff performance.
- GPgolden popzarazeaNov 17, 20251.0Don’t waste your time and money on this place. The burgers and fries are always cold and the manager’s should find new jobs because they certainly don’t care about their customers here!!
- ATAllison ThomasNov 17, 20252.0Not sure why, but I waited in drive thru line for 10 minutes. Only one car in front of me. Didn't place an order. Won't be going back.
- 080 8Nov 15, 20251.011 15 2025 at 730pm I went in waited 30 mins for my order. The black lady with red hair skipped me and served me last. She then did not give me a drink carrier for 3 drinks! She didn't forget to give any of the black people a drink carrier. She threw the food at me and didn't even tell me it was my order. Just complete ignorance. I do not advise anyone to go to this location. They should be terminated.
- JBJeff BanningNov 1, 20251.0Sat at the drive through for 10 minutes. Completely incompetent people working there. They literally have no idea what they are doing. Really glad I didn’t eat something they prepared. Shouted obscenities at me when I left the line and drove around. Class act.
- SDShanikka DuckworthOct 14, 20251.0Even though my food was fresh.. it wasn’t prepared the way I requested due to the drive thru lady having a bad day.. her entire service was pitiful There was no answer when I tried to call
Frequently Asked Questions About Wendy's
Is 660 Cedar Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cleveland Heights, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cleveland Heights, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (512) 880-0899.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 660 Cedar Wendy’s serve breakfast?
Yes, this Wendy’s location in Cleveland Heights, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular operating hours for the Wendy's at 13246 Cedar Road, Cleveland Heights, OH?
This Wendy's location is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's have a drive-thru service?
Yes, the Wendy's at this location offers drive-thru service with the same hours as the restaurant, from 6:30 AM to 1:00 AM every day.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online through https://order.wendys.com or via the Wendy's mobile app available in the app store.
What meals are served at this Wendy's location?
This Wendy's serves breakfast, lunch, and dinner with a menu that includes fresh never frozen beef burgers, chicken nuggets, salads, Frosty desserts, and more.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Does this Wendy's location offer dining options besides drive-thru, such as dine-in or takeout?
Yes, this Wendy's location offers dine-in, takeout, drive-thru, and delivery services, but does not currently offer curbside pickup.
How can I contact Wendy's at 13246 Cedar Road for questions or feedback?
You can call them directly at (512) 880-0899, reach the Customer Care team at 888-624-8140, use live chat on their Contact page, or fill out their Customer Satisfaction Survey.
Is there delivery service available at this Wendy's location?
Yes, delivery is available. Check delivery availability and order through the Wendy's app or order.wendys.com by entering your delivery address.
What are some nearby places to Wendy's on Cedar Road that I might want to visit before or after getting food?
Nearby you can find Heights Pet Care for pet services, Cleveland Heights High School if visiting the area, and Cleveland Cinemas or Cedar Lee Theatre for entertainment options.
Are there local bars or pubs near Wendy's where I can go after my meal?
Yes, nearby places include Boss Dog Brewing Co., Cedar Lee Pub & Grill, Rudy's Pub, Meraki Cocktail Cafe, and Wizbang for drinks and socializing.