Mixed reviews on food quality; some praised the taste while others criticized lack of seasoning and portion sizes.
Service Issues
Numerous complaints about slow service, incorrect orders, and rude staff interactions.
Cleanliness
Some customers noted cleanliness and a pleasant atmosphere, while others reported unsanitary conditions.
Pricing Concerns
Several customers felt that prices were high relative to portion sizes and quality.
Customer Experience
Inconsistent customer experiences; some enjoyed friendly service while others faced unprofessional behavior.
YM
Yolanda McAllister
Oct 11, 2025
5.0
My order was ready on time. Temperature was good. The food tasted really good and they had everything that I ordered.
DG
David Gelzer
Aug 26, 2025
5.0
We called the restaurant about Buy one get one quesadilla special we’re told was only for online orders. We attempted to order online but couldn’t get the site to give us the discount. We entered the restaurant in the staff was very helpful in assisting with the online ordering.
EW
Evibes Playlist Whitaker
Aug 21, 2025
5.0
Fish was seasoned perfectly I got a perch fish sandwich with fries I asked for no salt on the fries which there was no salt on the fries so I was pleased that I didn't have any salt on my fries I was kind of skeptical because I seen the other reviews but I was present pleasantly surprised. It would have been nice to have one more piece of fish but it was under $10 so that's fair
RJ
Robert Javorek
Nov 22, 2021
4.0
First time here.. I ordered carry out. Meals cooked fresh to order and quick.... I had the sautéed shrimp dinner served on rice with peppers onions and veggies. Very nice big shrimp, lots of butter. It was pretty good. Not much attention to presentation, but it is primarily a carryout restaurant so that's OK. I will be coming back.
Frequently Asked Questions About John John Seafood W / Soul - Cleveland Heights
What are the regular business hours for John John Seafood W / Soul - Cleveland Heights?
The restaurant is open Tuesday to Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and closed on Sunday and Monday.
Does John John Seafood W / Soul - Cleveland Heights offer delivery services?
Yes, delivery services are available from Tuesday to Saturday during business hours.
Can I pick up my order in-store?
Yes, in-store pickup is offered at this location.
What are the takeout hours for this restaurant?
Takeout is available Tuesday to Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and the restaurant is closed for takeout on Sunday and Monday.
Where is John John Seafood W / Soul - Cleveland Heights located?
It is located at 3108 Mayfield Rd, Cleveland Heights, OH 44118, United States.
What types of cuisine does John John Seafood W / Soul - Cleveland Heights serve?
The restaurant offers a variety of options including seafood, soul food, southern US cuisine, breakfast, brunch, sandwiches, fried chicken, American, and vegetarian dishes.
Where can I view the menu or place an order online?
You can view the menu and place orders online at https://johnjohnseafood.com/menu.
Is there a nearby coffee shop where I can relax before or after dining at John John Seafood?
Yes, Starbucks, a coffee shop and smoothie juice bar, is nearby where you can relax before or after your meal.
Are there any nearby fitness centers close to John John Seafood W / Soul - Cleveland Heights?
Yes, Naturally Gifted Fitness Center, Voltage Training and Fitness Center, and Quality Work Boxing Training are nearby gyms for fitness enthusiasts.
Can I visit any local boutiques or shops after enjoying a meal at John John Seafood?
Absolutely, Blanc Boutique Cleveland and CocoMerci are nearby clothing stores where you can shop after dining.