John John Seafood W / Soul - Cleveland Heights

3.9
247 reviews

About

Seafood Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

John John Seafood W / Soul - Cleveland Heights
3108 Mayfield Rd, Cleveland Heights, OH
44118, United States

Hours

Reviews

3.9
247 reviews
5 stars
136
4 stars
37
3 stars
25
2 stars
16
1 star
33

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the food for being delicious and well-seasoned, others reported issues with undercooked items and lack of flavor in certain dishes.

Service Issues

Several reviews highlighted poor customer service experiences, including rude staff, long wait times, and incorrect orders.

Cleanliness

The restaurant received mixed feedback on cleanliness, with some customers noting a clean environment while others described it as filthy.

Pricing Concerns

Customers expressed dissatisfaction with portion sizes relative to prices, feeling that they were not getting good value for their money.
  • YM
    Yolanda McAllister
    Oct 11, 2025
    5.0
    My order was ready on time. Temperature was good. The food tasted really good and they had everything that I ordered.
  • DG
    David Gelzer
    Aug 26, 2025
    5.0
    We called the restaurant about Buy one get one quesadilla special we’re told was only for online orders. We attempted to order online but couldn’t get the site to give us the discount. We entered the restaurant in the staff was very helpful in assisting with the online ordering.
  • EW
    Evibes Playlist Whitaker
    Aug 21, 2025
    5.0
    Fish was seasoned perfectly I got a perch fish sandwich with fries I asked for no salt on the fries which there was no salt on the fries so I was pleased that I didn't have any salt on my fries I was kind of skeptical because I seen the other reviews but I was present pleasantly surprised. It would have been nice to have one more piece of fish but it was under $10 so that's fair
  • KH
    kenya harden
    Sep 24, 2022
    1.0
    First time customer, called my order in waited 30 minutes for it only to get there and for them to tell me they don’t take cash. What type of weird, unprofessional business doesn’t take cash I mean come on. So now, as I’m starving I have to order from somewhere else and wait another 30 minutes for food. So much for trying to support a small business thanks a lot
  • NM
    Nicholas Murphy
    Feb 2, 2020
    1.0
    Nasty and cold

Frequently Asked Questions About John John Seafood W / Soul - Cleveland Heights

What are the regular business hours for John John Seafood W / Soul - Cleveland Heights?

The restaurant is open Tuesday to Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and closed on Sunday and Monday.

Does John John Seafood W / Soul - Cleveland Heights offer delivery services?

Yes, delivery services are available from Tuesday to Saturday during business hours.