Brand Certified
Chipotle Mexican Grill
3.1(577 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
12401 Cedar Rd, Cleveland Heights, OH
44106, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(216) 452-9680
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/oh/cleveland-heights/12401-cedar-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3828
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Cleveland Heights is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.1
577 reviews
5 stars
207
4 stars
87
3 stars
51
2 stars
33
1 star
199
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, incorrect orders, and unsanitary conditions.
Portion Sizes
Many customers complained about skimpy portion sizes, particularly with meat, leading to dissatisfaction.
Cleanliness
The restaurant was often described as dirty and poorly maintained, with reports of food on the floor and unclean surfaces.
Stock Issues
Frequent complaints about being out of various ingredients and items, impacting the overall dining experience.
- CPCorlena Perry2 days ago1.0Everyone in thos location is RUDE & WEIRD. THE GIRL THAT WORKS THE REGEISTER. IS sad. I will never patronize again!!!!! Food is gross & overpriced.
- MLMarc Liviskie5 days ago1.0Don't order online from this location. Paid for double meat and didn't even get a single serving. My bowl was half full and super skimpy. What a rip off, never again.
- JJJeff JeffFeb 17, 20261.0No workers so they couldn’t take my order. Don’t ever order online. They scam you and give you legit no food. Could be a great place if the staff was better and everything was more consistent. Unfortunate to see.
- CCCyiahFeb 5, 20261.0One star don’t order on DoorDash they will play with your food because your not their to watch them make it and they will give you VERY little food I counted 6 pieces of chicken in my bowl
- RSRap SpinzJan 26, 20261.0This has to be one of the worst chipotles. There’s one worker who is always so mean that works on the line. They’re always doing online only. It’s so annoying. I’m here. Just take my order. It makes no sense. Now I have to go place my order and wait 15 minutes just for you to take that time to make the food anyway. Make it make sense
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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