Buffalo Wild Wings

3.6
1460 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
12459 Cedar Road, Cleveland Heights, OH
44106, United States

Hours

Reviews

3.6
1,460 reviews
5 stars
553
4 stars
338
3 stars
211
2 stars
93
1 star
265

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times for food and drinks, and unprofessional staff behavior.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

Customers expressed dissatisfaction with the food quality, mentioning cold dishes, poorly prepared items, and stingy portions.

Management Concerns

Several reviews pointed out poor management practices, including lack of communication and dismissive attitudes towards customer complaints.

Customer Experience

Overall, the dining experience was marred by rude staff interactions and a lack of attention to customer needs.
  • IS
    Ivan Shalamai
    Nov 16, 2025
    3.0
    I ordered two dishes from this place yesterday. One was the Honey BBQ Chicken Salad, and the other one was Chicken Dippers. I got the salad with literally four half-slices of tomato (I had to add my own at home), without shredded carrots, bacon crumbles, green onions and lime (literally missing half the ingredients). Chicken Dippers came without two dips I chose, then I had to eat it with ketchup at home. 3 stars only for the chicken itself, it's tasted quite good
  • TL
    Tia Lawson
    Nov 5, 2025
    5.0
    Our server Hayley was awesome!
  • MR
    mikey Rossman
    Oct 19, 2025
    1.0
    Avoid this place at all costs. Ive been to a lot of buffalo wild wings in my time and this one is by far the worst. Food always takes too long. Gets to you cold. Don’t even try to do pickup or delivery. You wont even get your food but the app will say you did. Never going back here again
  • NC
    Nyla Chism
    Oct 17, 2025
    1.0
    this is supposed to be one of the good buffalo wild wings. they’re very stingy i ordered onion rings yesterday and they only gave me four! they’re stingy with the sauce i ordered hot wings and they were very dry (didn’t order dry rub) also the people they have working at the counter are not professional the girl was texting some man on her phone getting annoyed while taking orders. the ranch they gave they could’ve kept it, it wasn’t even half way full. i was charged extra for a side of hot sauce and it still wasn’t enough. i paid for a lemonade and it took forever for the lady to tell me i had to get something else because they didn’t have lemonade after she made me pay $4 for it. wrap up cedar’s buffalo wild wings.
  • JC
    Joohee Choi
    Oct 14, 2025
    1.0
    We ordered food through Uber Eats, but the delivery was never completed. The order kept getting delayed, and the driver later said that our food had been stolen and that he was the fourth driver assigned — yet the delivery location never even changed on the map. While this might partly be a system issue with Uber Eats, the restaurant should also take extra care to double-check that the food is safely and properly delivered to customers.

Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine does Buffalo Wild Wings in Cleveland Heights specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

Where is Buffalo Wild Wings located in Cleveland Heights?

It is located at 12459 Cedar Road, Cleveland Heights, OH 44106.