Bruegger's Bagels

4.2
274 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
12443 Cedar Road, Cleveland Heights, OH
44106, United States

Hours

Reviews

4.2
274 reviews
5 stars
168
4 stars
55
3 stars
21
2 stars
9
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were several reports of rude behavior from specific employees, particularly during busy times.

Food Quality

Customers generally enjoyed the bagels and breakfast sandwiches, noting their freshness and flavor, although some expressed disappointment with specific orders being incorrect or of low quality.

Cleanliness

The store was often described as clean and well-maintained, but there were complaints about the need for a deeper clean and some unsanitary conditions.

Service Speed

Most reviews highlighted fast service, but there were instances of slow service and staff being inattentive to customers.

Operational Issues

Several customers reported issues with the store closing early or running out of bagels, leading to frustration.
  • KS
    Karen Simpson
    Nov 11, 2025
    5.0
    Excellent service
  • JS
    jordan scadlock
    Oct 12, 2025
    5.0
    Always helped with a smile and in a timely manner. The staff is super nice and go above and beyond to help you with whatever you need. Favorite Bruegger’s location by far. Cant even think of a time I had a problem or a messed up order.
  • AS
    Ashley Smith
    Aug 31, 2025
    5.0
    My fiancée and I love the food here. The staff has always been amazing however on 8/31/2025 one employee Heather was outwardly rude to customers. She rolled her eyes at customers walking in and gave attitude to us when we ordered an item that was low quality available and they didn’t have enough to fill the order. This experience was extremely out of the ordinary for our us and if it had been our first time in might have dictated if we would ever return.
  • JD
    Jeannette DeCorpo
    Jun 24, 2025
    5.0
    🌟 What a marvelous 1st time experience @ Bruegger Bagel in Cleveland Heights! I am staying at a local Airbnb and another guest recommended it to me! 🌈 The friendly greeting by Denise the minute that I walked in the door was very genuine and inviting! Professionally, Denise discussed vegetarian options with me and went above and beyond to voluntarily fill my HydroFlask with ice and water on a 90° day! Denise has a marvelous personality, shows initiative with customers and totally made my day! I believe she will make a difference with her life! You are blessed to have her as an employee!✨️
  • MM
    Mariana
    May 31, 2025
    5.0
    Yummy, good quality bagels! Fast service.

Frequently Asked Questions About Bruegger's Bagels

What are the operating hours of Bruegger's Bagels at 12443 Cedar Road?

Bruegger's Bagels is open every day from 6:00 AM to 2:00 PM.

What type of food does Bruegger's Bagels specialize in?

Bruegger's Bagels specializes in authentic New York style bagels, gourmet bagels, breakfast and deli sandwiches, made-in-Vermont cream cheese, and custom blends of hot and iced coffee.