Bruegger's Bagels

4.2
276 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCatererBruegger's Bagels
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
12443 Cedar Road, Cleveland Heights, OH
44106, United States

Hours

Reviews

4.2
276 reviews
5 stars
170
4 stars
55
3 stars
21
2 stars
9
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were several reports of rude behavior from specific employees, particularly a manager, which negatively impacted the experience for some.

Food Quality

The bagels and sandwiches received high marks for taste and freshness, although there were complaints about incorrect orders and low-quality items on occasion.

Cleanliness

Some reviews highlighted cleanliness and maintenance issues within the store, suggesting a need for improvement in this area.

Service Speed

Customers generally appreciated the fast service, but there were instances of long wait times and orders being mixed up.

Dining Experience

The lack of seating options due to COVID-19 restrictions was noted, with many customers expressing a desire for indoor dining to be reinstated.
  • KS
    Karen Simpson
    Nov 11, 2025
    5.0
    Excellent service
  • JS
    jordan scadlock
    Oct 12, 2025
    5.0
    Always helped with a smile and in a timely manner. The staff is super nice and go above and beyond to help you with whatever you need. Favorite Bruegger’s location by far. Cant even think of a time I had a problem or a messed up order.
  • AS
    Ashley Smith
    Aug 31, 2025
    5.0
    My fiancée and I love the food here. The staff has always been amazing however on 8/31/2025 one employee Heather was outwardly rude to customers. She rolled her eyes at customers walking in and gave attitude to us when we ordered an item that was low quality available and they didn’t have enough to fill the order. This experience was extremely out of the ordinary for our us and if it had been our first time in might have dictated if we would ever return.

Frequently Asked Questions About Bruegger's Bagels

What are the operating hours of Bruegger's Bagels at 12443 Cedar Road?

Bruegger's Bagels is open every day from 6:00 AM to 2:00 PM.

What type of food does Bruegger's Bagels specialize in?

Bruegger's Bagels specializes in authentic New York style bagels, gourmet bagels, breakfast and deli sandwiches, made-in-Vermont cream cheese, and custom blends of hot and iced coffee.