Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Customers reported inconsistent food quality, with some praising the deliciousness while others complained about burnt or improperly prepared items.
Service Issues
Multiple reviews highlighted poor service experiences, including long wait times, rude staff, and incorrect orders.
Staff Friendliness
Despite service issues, many customers noted friendly and helpful staff, particularly at the drive-thru.
Order Accuracy
Several customers expressed frustration with incorrect orders and missing items, indicating a need for improved order accuracy.
Pricing Concerns
Some customers felt that prices were too high for the quality of food received, leading to dissatisfaction.
DW
Dan Williams
Feb 11, 2026
5.0
Great food, they were busy but still very attentive to my pickup order. I watched them take my pizza out of the over, cut it, and have it boxed on the counter in no time. Thanks for a great meal after a busy day!
CW
Christian Welsh
Jan 1, 2026
1.0
Sub had a hair in it and my daughter bit right into it. They didn’t bring a crucial part of my order, called them and got left on hold for long period of time. Had to hang up and call back. They gave me credit for my next order but that just ruined donatos for me.
AS
andy shick
Dec 18, 2025
4.0
Very consistent food. Has always been ready when I order here within the time frame I select. The lady who works the drive thru window in the evening is the best! She's always personable and kind.
DR
Denise Robinson
Nov 5, 2025
5.0
Delicious ordered the chicken bacon ranch on point! My husband loves the Big Don. We will be regulars.
DG
Deborah Gillian
Oct 7, 2025
1.0
What has happened ? I ordered for dinner , got it home & the pizza was cut like someone was angry while cutting it .We had slices that were smaller than a breadstick ! And speaking of breads ticks ours were almost burnt .I usually will call in & ask for a manager but I was honestly in shock because this location has always been top notch for myself & my family .I think at this point we will be on a Donatos break .
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Donatos Pizza accommodate families and accessibility needs?
Yes, Donatos Pizza welcomes families and has wheelchair accessible entrances and restrooms, as well as high chairs.
Are there any nearby places to visit before or after dining at Donatos Pizza?
Nearby places include Starbucks for coffee, Kroger for grocery shopping, and Zanzis Circleville, another local pizza restaurant.
Is there convenient parking or fuel options near Donatos Pizza?
Yes, the Kroger Fuel Center and United Dairy Farmers gas stations are located nearby for easy fuel and convenience needs.
Where can I find entertainment or rentals close to Donatos Pizza?
Redbox and Game Depot are nearby, offering video and video game rentals for your entertainment.
Are there financial services close to Donatos Pizza for customer convenience?
Yes, Western Union, Huntington Bank ATM, and Coinme ATM/currency exchange services are located nearby for your financial needs.
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Certified March 01, 2026Yext Knowledge Graph
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