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Wendy's

3.1
(1372 reviews)

Business Details

11898 Chase Plz, Cincinnati, OH
45240, United States
(513) 208-9009

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Cincinnati, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Cincinnati, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11898 Chase Plz, Cincinnati, OH
45240, United States

Hours

Monday10:00 AM - 1:00 AM
Tuesday10:00 AM - 1:00 AM
Wednesday10:00 AM - 1:00 AM
Thursday10:00 AM - 1:00 AM
Friday10:00 AM - 1:00 AM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 1:00 AM

Reviews

3.1
1,372 reviews
5 stars
356
4 stars
313
3 stars
231
2 stars
121
1 star
351
  • ER
    Estefany Ramos
    Apr 5, 2026
    1.0
    If I can give it negative 0 starts I would - Worse customer service EVER! At first the hand me wrong food and the guy says “what” when we asked that’s it? I ordered 4 biggie bags and 1 full meal and waited about 20 minutes… this needs to be closed down as well just like the one down at Northland Blvd 👎👎👎👎👎👎 P.S - I came home and was missing food smh
  • DS
    David Simmins
    Mar 26, 2026
    1.0
    Food constantly messed up wait time is abusred all around worst wendys ive ever been too
  • MG
    makaylla grant
    Mar 23, 2026
    1.0
    Literally the slowest Wendy’s ever. 2 cars in line but you wait 20 minutes to even order, then another 20 minutes to even get your food.
  • SS
    Steven Snyder
    Feb 28, 2026
    1.0
    2/28/2026 roughly 1:00-1:30pm. Went through the drive through, not accepting cash, card only. Next order was one double baconator meal on cheese burger biggy bag meal. No cars ahead of us or behind us. No cars in the parking lot except for employees. No one inside except employees. Paid for the food. No receipt was giving. What was given was a cheeseburger made like a baconator and a baconator with no bacon. So imagine the double baconator with only cheese thus defeating the purpose of a baconator. Should have went anywhere else. No receipt so no way to call, prove to have it remade. When a restaurant is that empty there is no excuse for the order to not be 100% accurate. For both burgers to be made wrong is a disappointment.
  • EE
    Erik
    Feb 27, 2026
    1.0
    We went to go through the drive through about 5:15 PM today, a Friday. The woman on the speaker was friendly and asked if we would wait a moment to which I replied no problem. A car had just pulled through ahead of us so they didn't seem that busy. While we were waiting a middle aged woman came out of the back door with some boxes to throw them away. As she walked to the dumpster she began screaming at my car and the cars behind us that they needed to stop taking [explitive] drive through orders. She screamed at the drive through cars some more but it was incomprehensible, she seemed drunk. Needles to say we immediately left without ordering as we decided we didn't want a person who behaves that way at work preparing our food. I recommend avoiding this location.

Brand Certified Facts from Wendy's

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Certified April 12, 2026Yext Knowledge Graph
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