McDonald's

Reviews

• EM

  Explorer Man

  1 day ago
  4.0
  Your pretty typical McDonald's experience. The store was pretty clean except for my feet sticking to the bathroom floor. My cheeseburger was sloppy but made correctly and tasted fine. A solid 4 🌟 experience.
• PS

  papalibass seck

  Mar 23, 2026
  1.0
  Bad bad service ! Every-time they said they do not have order from doordash or uber eats. Nigh shift crew bad !!
• DC

  Dee Churn

  Mar 20, 2026
  2.0
  Unfortunately I'm not sure what happened, but the fries were not good. Actually the quarter pounder wasn't either. The service was great!
• RI

  Ramez Iyob

  Mar 10, 2026
  1.0
  Waited 30 minutes at the McDonald’s in Kenwood, Ohio after ordering at the kiosk, and the experience was ridiculous. An employee finally came over and practically dropped half our order on the table without saying a word. Our kid’s meal was completely missing, so my wife had to go ask for it. When they finally brought it out, it was still incomplete—no apple slices. While we were waiting, several other customers were complaining and yelling about how terrible the service was. At first I thought they were just being rude, but after going through this ourselves, I completely understand why they were frustrated. Slow service, missing items, and zero communication from the staff. Absolutely unacceptable experience for a simple fast-food order. Never again.
• MC

  micaella clay

  Mar 9, 2026
  1.0
  Waited 45 minutes for a kids meal that I ordered ahead of time from the app.My food was burnt and dry. I was missing the strawberry pie I ordered and the young African American girl I believe that was working the front counter and pick up orders refused to help me. I let her know the pie should be there and tried to show her my app showed it. She said “it’s not on the receipt “ (the one on the box) and walked away. When she came back around I attempted again to show her and said “Could you please help me with my pie situation “ she looked at me and just kept walking and went back to filling orders. Another associate asked her to help me and she ignored their request as well. The only person up front who seemed to care about the orders up there was David so good job to him. Having a successful team means letting go of those who hold back success and progress. Just having a warm body won’t help when you lose customers.

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