Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Jen Please if you are passing thought a rough time or you don't want to be in this job go home. If you are at the work at least look happy, because to talk and look like in front of a costumer is not nice at all. The service can save the food from a place but if the service is bad it doesn't matter the food that you have, no one will go back.
SR
Shawshank Redemption
4 days ago
5.0
Graeter's is an absolute Cincinnati institution, and for good reason! Their signature French Pot process makes the ice cream unbelievably rich, dense, and creamy. You can't write a review without mentioning the massive, melt-in-your-mouth chocolate chunks they completely ruin you for normal chocolate chip ice cream. My personal favorite is the Black Raspberry Chocolate Chip, but you really can't go wrong. The shop always has a great, welcoming vibe. Highly recommend to anyone looking for the best scoop in town!
SC
Sara Cullin
Mar 29, 2026
5.0
I tried the Skyline Sunday. When in Cincy!
AA
Andy
Mar 22, 2026
5.0
Fast and friendly ice cream on a warm day.
LV
Lucia Luna Valverde
Mar 1, 2026
5.0
Very nice ice cream. It is like European Italian one. Highly recommend the blackberry one.
Frequently Asked Questions About Graeter's Ice Cream
What are Graeter's Ice Cream's operating hours during the week?
Graeter's Ice Cream is open Monday to Thursday from 7:00 AM to 10:00 PM, Friday from 7:00 AM to 11:00 PM, Saturday from 8:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.
Does Graeter's Ice Cream offer pickup and delivery services?
Yes, Graeter's Ice Cream offers both in-store pickup and delivery services.
Where is Graeter's Ice Cream located in Cincinnati?
Graeter's Ice Cream is located at 511 Walnut St, Cincinnati, OH 45202, USA, in the Fountain Square area.
What payment methods does Graeter's Ice Cream accept?
They accept American Express, Cash, Discover, MasterCard, and Visa, including debit cards and mobile NFC payments.
Is Graeter's Ice Cream accessible for customers with wheelchairs?
The location has a wheelchair-accessible entrance but does not have wheelchair-accessible parking.
Can customers order Graeter's Ice Cream through a mobile app?
Yes, customers can order using Graeter's app available on both Android and iOS platforms.
Who can I contact for customer support at Graeter's Ice Cream?
For customer support, you can email customersupport@graeters.com or call the main phone number at +1 513-381-4191.
What other attractions or services are near Graeter's Ice Cream in Fountain Square?
Nearby you can find the Tyler Davidson Fountain, the Elm Street Plaza Ice Rink for ice skating, and Downtown Cincinnati's various restaurants and attractions, perfect for visits before or after enjoying ice cream.
Is there convenient public transportation near Graeter's Ice Cream?
Yes, Graeter's Ice Cream is near the CBC - Fountain Square Station, which makes it easy for customers to reach the store via public transit.
What nearby dining options are available around Graeter's Ice Cream?
Close to Graeter's are several dining establishments including Taco Rings for Mexican cuisine, Ingredients for American food, Potbelly Sandwich Shop, and Cafes like Servatii Pastry Shop and Deli Fountain Square.
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