Wingstop

3.9
607 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Cincinnati Colerain Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
9336 Colerain Ave, Cincinnati, OH
45251, United States

Hours

Reviews

3.9
607 reviews
5 stars
310
4 stars
122
3 stars
70
2 stars
26
1 star
79

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the wings and found them flavorful, there were consistent complaints about undercooked food and incorrect orders.

Service Issues

Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and rude staff behavior.

Cleanliness

Some customers noted cleanliness issues within the restaurant, including sticky floors and unsanitary conditions.

Order Accuracy

Frequent reports of missing items and incorrect orders were mentioned, leading to customer dissatisfaction.

Staff Performance

While some staff members received praise for their friendliness and efficiency, many reviews pointed to a lack of professionalism and poor management.
  • MD
    Mykailah Dunson
    Dec 17, 2025
    1.0
    Served me undercooked food do not eat here
  • DW
    Delanda Walker
    Oct 30, 2025
    5.0
    I was nervous about patronizing a different Wing Stop location but I am impressed. The store was clean, Star greeted me, and the food was fresh. I’ll come back if I’m on this side of town again for sure.
  • JH
    Jerome Harrison
    Oct 30, 2025
    4.0
    Pre order is the best way to go
  • HS
    Haley saddler
    Oct 19, 2025
    1.0
    Every time I have ordered from this place, the chicken is great, but they just forget every single time to put ranch with my order and for me to pay almost 2 dollars just for a thing of ranch is ridiculous to forget that. don’t order here if you don’t have ranch at home or any kind of sauce.
  • BD
    Brookie Douget
    Sep 21, 2025
    3.0
    The Colerain Wingstop has very good service but very bad fries they changed their fries and now my heart is broken I love the old fries and they had great amount of seasoning and now we are stuck with these CHEAP unseasoned fries.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.