When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Cincinnati Colerain Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
While many customers enjoyed the wings and found them flavorful, there were consistent complaints about undercooked food and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and rude staff behavior.
Cleanliness
Some customers noted cleanliness issues within the restaurant, including sticky floors and unsanitary conditions.
Order Accuracy
Frequent reports of missing items and incorrect orders were mentioned, leading to customer dissatisfaction.
Staff Performance
While some staff members received praise for their friendliness and efficiency, many reviews pointed to a lack of professionalism and poor management.
MD
Mykailah Dunson
Dec 17, 2025
1.0
Served me undercooked food do not eat here
DW
Delanda Walker
Oct 30, 2025
5.0
I was nervous about patronizing a different Wing Stop location but I am impressed. The store was clean, Star greeted me, and the food was fresh. I’ll come back if I’m on this side of town again for sure.
JH
Jerome Harrison
Oct 30, 2025
4.0
Pre order is the best way to go
HS
Haley saddler
Oct 19, 2025
1.0
Every time I have ordered from this place, the chicken is great, but they just forget every single time to put ranch with my order and for me to pay almost 2 dollars just for a thing of ranch is ridiculous to forget that. don’t order here if you don’t have ranch at home or any kind of sauce.
BD
Brookie Douget
Sep 21, 2025
3.0
The Colerain Wingstop has very good service but very bad fries they changed their fries and now my heart is broken I love the old fries and they had great amount of seasoning and now we are stuck with these CHEAP unseasoned fries.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What type of food does Wingstop Cincinnati Colerain Ave specialize in?
Wingstop Cincinnati Colerain Ave specializes in classic and boneless chicken wings, tenders, and signature sides with over 11 iconic flavors to choose from.
What are the operating hours for Wingstop Cincinnati Colerain Ave?
Wingstop Cincinnati Colerain Ave is open every day from 10:30 AM to 1:00 AM for dine-in, pickup, and delivery services.
Does Wingstop Cincinnati Colerain Ave offer delivery and pickup services?
Yes, the location offers in-store pickup, delivery, same day delivery, and no-contact delivery services.
Can I order Wingstop Cincinnati Colerain Ave food online?
Yes, you can order online for carryout or delivery via their website or through the Wingstop mobile app available on Apple App Store and Google Play Store.
What payment options are accepted at Wingstop Cincinnati Colerain Ave?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Does Wingstop Cincinnati Colerain Ave have a drive-through service?
No, the Wingstop Cincinnati Colerain Ave location does not offer drive-through service; it is closed every day for drive-through.
Where is Wingstop Cincinnati Colerain Ave located?
The location is at 9336 Colerain Ave, Cincinnati, OH 45251, United States.
What nearby restaurants can I visit before or after Wingstop Cincinnati Colerain Ave?
Nearby, you can enjoy a sushi meal at Fusabowl, Cajun and Creole dishes at Louis' Cajun Seafood, ice cream at Graeter's Ice Cream, or Tex Mex at Tumbleweed Tex Mex Grill.
Are there any nearby automotive services close to Wingstop Cincinnati Colerain Ave?
Yes, nearby automotive services include CarX Auto Service, Car-X Tire and Auto, Discount Tire, Auto Glass Now, and Top Tech Car & Truck Repair, which could be convenient if you need vehicle maintenance during your visit.
What local attractions or businesses in the area of Wingstop Cincinnati Colerain Ave might be interesting to check out?
You might want to visit Art On Fire for arts and crafts, S&M Nails for beauty services, or the Colerain Army Recruiting Station as a local landmark during your trip.