Wingstop

3.6
524 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Cincinnati Madison Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
3363 Madison Rd, Cincinnati, OH
45209, United States

Hours

Reviews

3.6
524 reviews
5 stars
241
4 stars
74
3 stars
57
2 stars
39
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unprofessional behavior, and difficulty in placing orders, particularly during busy hours.

Food Quality

While some customers praised the wings and sides, many expressed dissatisfaction with the food quality, including issues with undercooked items and incorrect orders.

Customer Service

Feedback on staff friendliness was mixed; some customers highlighted excellent service from specific employees, while others experienced rudeness and lack of attention.

Order Accuracy

Several reviews noted problems with order accuracy, including missing items and incorrect flavors, leading to frustration among customers.
  • SL
    Samuel Last
    6 days ago
    1.0
    My order should have been done 10 minutes ago someone is lazy 3:30pm
  • JB
    Jack Bufkin
    6 days ago
    1.0
    2:56pm 1/6/2026 my order says ready but he told me 8 more minutes. That’s not professional. Let’s do better business
  • VH
    Vincent Hopkins
    Jan 5, 2026
    5.0
    Great staff and great food !
  • YM
    Ya Mama
    Dec 19, 2025
    1.0
    Very unprofessional and the food is mediocre at best.
  • MN
    maria nguyen
    Nov 10, 2025
    4.0
    The only wings stop that makes the corn taste so good. Other places makes them too buttery/oily or salty. The food is nice and hot here too.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.